Hospital Workers' Experience with Hospital Evaluation Program: A Focus Group Study
Journal of Korean Academy of Nursing
;
: 568-579, 2011.
Artigo
em Coreano
| WPRIM
| ID: wpr-180896
ABSTRACT
PURPOSE:
The purpose of the study was to understand and describe the hospital workers' experience related to the hospital evaluation program implemented in Korea between 2004 and 2009.METHODS:
During 2010, data were collected using focus group interviews. Four focus group interviews were held with a total of 28 hospital workers participating. All interviews were recorded and transcribed as they were spoken, and data were analyzed using qualitative content analysis.RESULTS:
Nine themes emerged from theanalysis:
1) Positive change in the necessity of the evaluation; 2) Improvement in the hospital system, facilities, and human resources; 3) Unity through cooperation among departments; 4) Nursing work overload; 5) Lack of physicians' awareness and responsibilities; 6) Unfair and unrealistic evaluation items; 7) Lack of credibility of the outcome; 8) Shifting responsibility for negative outcomes to the workers; 9) Lack of pragmatic utility.CONCLUSION:
The results of the study demonstrate that the hospital evaluation program played a key role in improving some work environments and communication among departments. At the same time, they show various negative themes resulting from the context of very authoritarian hospital systems and a connection-oriented society in Korea.
Texto completo:
DisponíveL
Índice:
WPRIM (Pacífico Ocidental)
Assunto principal:
Gravação em Fita
/
Atitude do Pessoal de Saúde
/
Entrevistas como Assunto
/
Grupos Focais
/
Pesquisa Qualitativa
/
Hospitais
/
Recursos Humanos de Enfermagem Hospitalar
Tipo de estudo:
Estudos de avaliação
/
Pesquisa qualitativa
Limite:
Adulto
/
Feminino
/
Humanos
/
Masculino
Idioma:
Coreano
Revista:
Journal of Korean Academy of Nursing
Ano de publicação:
2011
Tipo de documento:
Artigo
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