A systematic review of studies on consultation length in Japan / 日本プライマリ・ケア連合学会誌

ABSTRACT

<b>Introduction</b> The purpose of this study was to review studies on consultation length in Japan.<br><b>Methods</b> We used Ichushi-Web, CiNii, JMEDPlus, Google Scholar, and MEDLINE, and selected and reviewed papers in which researchers have measured consultation length.<br><b>Results</b> We identified 26 studies, 6 of which focused on consultation length in terms of associated factors such as the differences between specialty departments. Seven studies performed in outpatient clinics focused on waiting time as the main topic of investigation and secondarily measured consultation length. In addition, consultation length was used as an indicator for introducing interventions. Three studies discussed appropriate consultation length. Two studies investigated patient satisfaction. The definition of consultation length varied among studies.<br><b>Conclusion</b> Few studies investigated patient outcomes. Further studies are required to monitor consultation length and patient outcomes as well as to clarify the definition of consultation length.