Empirical Study on Consumers’Identification Degree of Hospital Pharmaceutical Care / 中国药房

ABSTRACT

OBJECTIVE:To explore consumers’perceptions of pharmaceutical care in hospital and to provide useful in?formation for implementation of pharmaceutical care.METHODS:A questionnaire was developed and a convenience sample of550consumers located throughout Xi’an City was formed.The consumers’perception structures and related influencing factors were explored by methods of descriptive statistics,t-test,one-way ANOVA and factor analysis.RESULTS:345copies of questionnaire were collected with the valid rate being62.7%.Consumers highly valued the pharmacentical care in hospital.The hospital pharmaceutical care contained clinical pharmacentical care,self-medication services,pharmaceutical consultation services and pharmacy dispensing services in the perspective of the consumers.The consumers showed significantly different identification degrees for the four services.Furthermore,the identification degree differed significantly among the consumers of different sexes and educational backgrounds.CONCLUSION:It is socially necessary for hospitals to implement pharma?ceutical care.There are structural differences in the services among the consumers.Sex and educational experience have great effect on patients’identification degree of pharmaceutical care.