Agent and efficacy of business process reengineering in drug reception for ward areas / 中华医院管理杂志
Chinese Journal of Hospital Administration
;
(12)1996.
Artigo
em Chinês
| WPRIM
| ID: wpr-524488
ABSTRACT
Objective To shorten the time of drug reception for ward areas and improve the overall satisfaction level towards the hospital. Methods The process of drug reception for ward areas was optimized by means of information technology and through business process reengineering. Results The time of drug reception for ward areas was effectively shortened and work efficiency and the overall satisfaction level were improved. Conclusion Using information technology and implementing business process reengineering are effective measures that can be taken by hospitals to improve efficiency and satisfaction level.
Texto completo:
DisponíveL
Índice:
WPRIM (Pacífico Ocidental)
Idioma:
Chinês
Revista:
Chinese Journal of Hospital Administration
Ano de publicação:
1996
Tipo de documento:
Artigo
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