Framework on non-technical service competences of rural family doctors / 中华医院管理杂志
Chinese Journal of Hospital Administration
;
(12): 565-569, 2020.
Artigo
em Chinês
| WPRIM
| ID: wpr-872319
ABSTRACT
The current rural family doctor contracted services are plagued by such problems as discontinuity and inefficient supply, making the improvement of the family doctor′s non-technical service capabilities a key to promoting the development of rural family contract services. With the help of situationist theory, the authors classified the non-technical service capabilities of rural family doctors as service empathy, information management, relationship management, service management, and external contact. They on which built a framework of non-technical service capabilities of rural family doctors along with analysis, to empower their non-technical service capabilities.
Texto completo:
DisponíveL
Índice:
WPRIM (Pacífico Ocidental)
Idioma:
Chinês
Revista:
Chinese Journal of Hospital Administration
Ano de publicação:
2020
Tipo de documento:
Artigo
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