Developing Strategy: A Guide For Nurse Managers to Manage Nursing Staff's Work-related Problems

ABSTRACT

Purpose@#The purpose of this study was to assess nursing staff's work-related problems as perceived bytheir managers and thereafter develop strategies that would serve as a guide for nurse managers tomanage these problems. @*Methods@#A descriptive research design was used. The participants included in the study consisted of thefollowing two groups: Group 1-a convenience sample of 150 first-line managers working at threedifferent hospitals; and Group 2-a panel of experts for the Delphi technique, selected using theSnowball sampling technique. Tools for data collection included the following: Tool 1-questionnaireabout nursing staff's problems; Tool 2-Delphi technique to develop strategies for managing nursingstaff's problems; and Tool 3-opinionnaire format. @*Results@#The recruited first nurse managers were of the opinion that job stress, work overload, conflict,workplace violence, poor performance, staff turnover, demotivation, lack of empowerment, and staffabsenteeism were among the common problems faced by staff nurses at work. @*Conclusion@#From the expert panelists’ perspectives, the newly developed strategy in this study wasconsidered valid; the researchers recommend the strategy developed in this study to be universalized indifferent health care settings and used as a guide for nurse managers.