Mediating effect of practice environment of nursing work between emotional labour and intention of retention in nurses / 의료커뮤니케이션

ABSTRACT

Background@# The purpose of this study was to identify the degrees of emotional labour, practice environment of nursing work and intention of retention and to investigate the mediating effect of practice environment of nursing work between emotion labour and intention of retention in nurses. @*Methods@# A cross-sectional descriptive study design was used. A total of 156 participants was surveyed using a self-report questionnaires including general characteristics, a emotional labour, practice environment of nursing work and intention of retention scale. The descriptive statistics, independent t-test, one-way ANOVA, Pearson’s correlation, and a mediating effect analyses were used for data analysis. @*Results@# Significant correlations among emotional labour, practice environment of nursing work and intention of retention were noted. Practice environment of nursing work showed a significant mediating effect on the relationships between emotional labour and intention of retention and the relationship between emotional labour and intention of retention. @*Conclusion@# These results highlight the importance of intension of retention and can be used as meaningful data for intervention research to reduce the emotional labour and to improve practice environment of nursing work.