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13th EAI International Conference on e-Infrastructure and e-Services for Developing Countries, AFRICOMM 2021 ; 443 LNICST:80-92, 2022.
Article in English | Scopus | ID: covidwho-1899010

ABSTRACT

This paper presents a narrative on developing a COVID-19 digital information and consultation platform for a province situated in southern Zimbabwe. In response to a WHO prediction and call to prepare for the worst, a team of medical and computer experts worked on a sovereign digital platform facilitating COVID-19 triaging over the phone. Ethnographic assessments revealed that platform developments benefitted from national dialogue, engaged communities and stakeholders, and use of locally available technologies and skills. In this paper, the development of this digital platform is placed in the broader facets of local development, data sovereignty, and growth of local capacity and abilities under the auspices of the Zimbabwe Ministry of Health and Child Care. The paper reflects on the facets involved in developing this digital platform for digital health interventions aligned with local capacity and needs. © 2022, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

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