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1.
International Journal of Disaster Risk Reduction ; : 103516, 2022.
Article in English | ScienceDirect | ID: covidwho-2165369

ABSTRACT

Social service providers work to alleviate social disadvantages, which may particularly loom during crises. These organisations have a close understanding of the needs of their clients. However, this knowledge is rarely taken into account in tailoring crisis measures, which may lead to increased vulnerability and create additional suffering. In this paper, we take a novel look at the role of care organisations as intermediaries between their clients and the authorities in representing the needs and capabilities of vulnerable people and explore the factors hindering or facilitating this representation. We focused on care organisations in Europe and collected data from 32 interviews, followed by 5 workshops and an international colloquium with 6 language-based discussion groups with participants from organisations offering care services to socially marginalised individuals. The results demonstrate the role these organisations had in advocating their clients' needs to the authorities to adapt the crisis measures accordingly ("bottom-up approach”), and communicating official information about the risks and government rules to their clients ("top-down approach”). We found effective mediation to stem from long-term, trusting client relationship to be able to reflect on clients' needs, while the lack of collaboration protocol and tradition can be seen as the main barrier to inclusive crisis management. Networking with social care services to bring their expertise into crisis management systems is essential to promote the resilience of the diverse society.

2.
Asia Pacific Management Review ; 2022.
Article in English | ScienceDirect | ID: covidwho-2165071

ABSTRACT

Grounded in Herzberg's motivation-hygiene theory, this research examines whether the characteristics of flight attendants in terms of work passion and job tenure moderate the effect of perceived organizational support on organizational identification. Data was collected from 307 flight attendants among the five domestic airlines based in Thailand during the COVID-19 pandemic. This study used the partial least squares structural modeling to analyze the data. The results confirmed the positive association between perceived organizational support on organizational identification. However, the results from the moderating effect analysis indicate that perceived organizational support tends to have a weaker positive effect on organizational identification for the flight attendants who demonstrate high work passion and for the flight attendants with long tenure. As a theoretical contribution, the study extends the knowledge from prior research by proposing the boundary conditions in terms of individual characteristics to explain why different groups of employees may not be motivated by organizational support to the same degree.

3.
Management Decision ; 60(13):66-91, 2022.
Article in English | ProQuest Central | ID: covidwho-2161345

ABSTRACT

Purpose>Healthcare organizations worldwide were badly hit by the "surprise” of the pandemic. Hospitals in particular are trying hard to manage problems it caused, searching for solutions to protect the health of citizens and reorienting operations. The implementation of resilience solutions in the coping phase and the ability to react promptly and redefine activities is essential. Integrating crisis management and resiliency literature, this paper discusses how health organizations were able to cope with adversity during the crisis.Design/methodology/approach>The research is conducted through a case study of a large Italian hospital, the Gemelli Polyclinic Foundation, which was one of the leading hospitals in the Italian response to the pandemic.Findings>The case reports actions taken in order to continue functioning and to maintain core activities despite severe adversity. The overall response of the Gemelli was the result of the three types of response: behavioral (effective leadership), cognitive (rapid resource reallocation) and the contextual reinforcement (multiagency network response). The authors highlight how an integrative framework of crisis management and resiliency could be applied to healthcare organizations in the coping phase of the pandemic. The experience of the Gemelli can thus be useful for other hospitals and organizations facing external crises and for overall improvement of crisis management and resilience. Responding to crisis brings the opportunity to make innovations introduced during emergencies structural, and embed them moving forward.Research limitations/implications>The paper focuses only on the coping phase of the response to the pandemic, whereas building long-term resilience requires understanding how organizations accumulate knowledge from crises and adapt to the "new normal.”Originality/value>The paper responds to the call for empirical studies to advance knowledge of an integrative framework of crisis management and resiliency theories with reference to complex organizations such as healthcare.

4.
Journal of Information & Optimization Sciences ; 43(6):1167-1178, 2022.
Article in English | Web of Science | ID: covidwho-2160518

ABSTRACT

The whole world is going through a revolutionary change but this time it is not because of changes in technology or government policies. The entire world has changed in order to adapt to the unwarranted pandemic situation created by COVID-19 virus. The economic growth is negative across the world and the Indian economy is no exception. The worst affected is the micro, small and medium scale sector of India, which faced some major challenges. The paper explores the problems these MSMEs (Micro, Small & Medium scale Enterprises) faced during this pandemic and the crisis management that the government can do for the revival of this sector. The paper analyses the government reforms and the changes that Indian MSMEs need to bring to survive such hard times.

5.
International Journal of Tourism Cities ; 8(4):805-819, 2022.
Article in English | ProQuest Central | ID: covidwho-2152369

ABSTRACT

Purpose>The tourism sector of the state of Kerala in India is highly vulnerable and has been extensively impacted by the global pandemic disaster. This paper aims to analyze the impact of COVID-19 (Corona virus pandemic) on houseboat operators and homestay managers.Design/methodology/approach>This paper indicates a multi-stakeholder assessment method to examine various pandemic disaster facets through a structured discussion with different destination stakeholders. This study examines qualitative data collected through semi-structured interviews from homestay owners, houseboat operators and government designators in Kerala. This study proposes a conceptual community resilience competency framework that could facilitate speedy crisis management responses. In this study, the sample comprises of nine respondents who play a pivotal role in the travel business, comprising the public sector, private sector, NGO's and community leaders.Findings>The qualitative findings identify India’s and the state of Kerala's roles in handling crisis management scenarios over internal strategies and strategy formulation. The results indicate that the supplementary industry practitioners explore tactical and strategic management initiatives to sustain their businesses. The dynamics of stakeholder engagement adopted by the state is given prominence.Originality/value>This study suggests mechanisms to re-establish the brand image and the possible strategies and suggestions that could help in the survival of the Kerala tourism industry in the post-disaster period. The “new normal” has been substantiated in the study by incorporating strategies and precautionary methods adopted by the homestay and houseboat operators so as to address the guests' safety concerns.

6.
Palgrave Studies in European Union Politics ; : 503-515, 2023.
Article in English | Scopus | ID: covidwho-2148542

ABSTRACT

If we look at how far the Union has come since the 2019 European elections, we cannot but underline its resistance, resilience, and ability to reinvent itself. The authors of the 22 chapters gathered in this volume have written contributions on a great variety of topics and case studies but have many shared analyses and conclusions. The sequence of events under study seems to be quite chaotic, but there are common trends and a limited number of logics at play. Building on the chapters gathered in this volume, one can draw four main lessons from the recent developments of European integration. 1. The 2019 elections strongly impacted the internal dynamics of the EP, the composition of the Commission, interinstitutional relations, and the overall direction of the EU’s actions—especially with the Green Deal. 2. The Covid-19 crisis has led to important transformations at the institutional level: it has been a booster for executive institutions but has also fostered change in the EP and allowed it to remain on the map. 3. At the policy level, the crisis has led the EU to focus on public health and has made possible an ambitious recovery plan. 4. These evolutions are not unique, unpredictable, or the result of a given context: they follow trends that reach in the past and are quite stable over time, even if they are not easy to read or understand. 2019 was a turning point, but there is more to come: the 2024 elections will be just as important, in several respects. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

7.
Palgrave Studies in European Union Politics ; : 381-399, 2023.
Article in English | Scopus | ID: covidwho-2148540

ABSTRACT

The EU is certainly not unfamiliar with crisis management, at least not in the broad sense of the term. Its history is marked by crises and the last ten years were even labelled a polycrisis. This seemed to end after the 2019 European Parliament elections with a new Commission that wanted to prepare the EU for geopolitical policy-making that went beyond crisis management. However, the Covid-19 pandemic caused one of the biggest crises to ever hit the Union. After initial hesitation and criticism, the EU’s institutions showed remarkably strong resilience, combining short-term crisis management with mid-term policy-making and long-term innovative solutions for a number of long-standing political hot topics. This chapter analyses the EU’s response by looking at its institutions and discussing how they behaved—vis-à-vis the Member States and on the world stage—as primary actors of its Covid-19 crisis management. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

8.
Front Psychol ; 13: 986980, 2022.
Article in English | MEDLINE | ID: covidwho-2142249

ABSTRACT

Background: The spread of COVID-19 has disrupted the lifestyles of the world's population. In the workplace, the pandemic has affected all sectors and has changed the way work is organized and carried out. The health sector has been severely impacted by the pandemic and has faced enormous challenges in maintaining healthcare services while providing care to those infected by the virus. At the heart of this battle, healthcare managers were key players in ensuring the orchestration of operations and the physical and mental availability of employees during the crisis. Although few studies have been conducted to identify organizational practices or leadership skills to be adopted in a crisis context, the concrete behaviors of managers have not been documented yet. Therefore, this study aims at filling this gap by studying middle managers' behaviors facing COVID-19 crisis in the healthcare sector. Methods: Using a qualitative approach, eight focus groups were conducted online during the pandemic with 37 middle managers from the healthcare community of a Quebec health establishment (Canada) from April to June 2020. Thematic analyses were conducted, and a mixed-methods approach was used to analyse the data based on Viitala's hierarchical model of management skills. Results: Based on the six managerial skills proposed in the model of Viitala, 21 specific management behaviors were identified as having been deployed by middle managers at the beginning of the pandemic. Considering that the health sector has been profoundly shaken by this health crisis, in addition to being an environment likely to experience other crises, managers need to develop practical skills in various crisis management situations. Thus, the results guide practitioners by highlighting the importance of team-oriented management behaviors (leadership, supervisory competencies), especially in a crisis context.

9.
Bibliotecas-Anales De Investigacion ; 18(3), 2022.
Article in Spanish | Web of Science | ID: covidwho-2124826

ABSTRACT

Objective. Analyze the scientific production on crisis management in tourism in the Scopus database in the period 1980-2021. Design/Methodology/Approach. A bibliometric study was carried out in the Scopus database using the keyword search strategy with the terms "crisis management" AND "tourism". Results/Discussion. The search yielded a total of 395 articles indexed in the database;76.46% (302) of them are articles from scientific journals, the largest number of publications are associated with the Tourism Management journal and Lori Pennington-Gray stands out as the most prolific author on the subject. A total of 1045 keywords were analyzed through the co-occurrence of terms with prevalence of studies associated with crisis management related to tourism management, tourism economies, market studies, tourism destinations, tourism development, COVID-19, social networks, decision making, among others. Conclusions. Crisis management is a topic of growing interest within the international scientific community, which is proven by the increase in publications associated with it, especially during the crisis caused by COVID-19 in the tourism sector the last two years. Originality / Value. This research is part of a larger research project focused on the development of a doctoral thesis associated with the subject under study.

10.
Res Militaris ; 12(2):7105-7118, 2022.
Article in English | Scopus | ID: covidwho-2124510

ABSTRACT

The study aims to examine the use of digital media in crisis management during the COVID-19 pandemic in the UAE. In the UAE and the world, the pandemic posed an adverse crisis with risks and vulnerabilities to life and well-being. As a result, different containment measures, such as lockdowns, stay-at-home, quarantine, work-at-home, and cessation of the movement, were utilized to reduce the spread of the virus. Closer home, authorities in the UAE utilized diverse approaches to share and disseminate correct information to unify the communities while containing the spread of the virus. One approach that authorities such as The National Emergency Crisis and Disaster Management Authority (NCEMA) employed involved digital technology platforms. As such, the purpose of this thesis paper was to explore the impact and use of digital media in COVID-19 crisis management in the UAE. The study relied on a qualitative research methodology through semi-structured interviews with members of NCEMA to understand how they use digital media to manage the COVID-19 crisis. The study also incorporated quantitative data collected from a sample of social media platforms in the UAE. The results of the study show that digital media works mainly to disseminate information and insights to enhance the containment of COVID-19. The sharing of information on social media reached large numbers, hence lowering the risks and vulnerability to the virus. By controlling the spread of the virus, NCEMA and other frontline authorities managed to create awareness, save a life, and reduce the risk-magnitude of the virus. © 2022, Association Res Militaris. All rights reserved.

11.
Geojournal of Tourism and Geosites ; 43(3):993-1004, 2022.
Article in English | Scopus | ID: covidwho-2146324

ABSTRACT

This study aims to formulate effective and sustainable strategies to manage post COVID-19 crisis in the tourism and hospitality industry. Data were collected from 290 respondents using the purposive sampling procedure in which the response rate is 70.7%. The structural equation modeling software, SmartPLS 3.0, is used to analyze the constructs of this study and hypothesis testing. The result shows that among the 6 hypothesized paths, 4 were supported, and out of 32 relationship paths, 25 paths are significant. This study reveals that travel risk management, service delivery system, hygiene and safety are the most influencial factors of travel behavior. © 2022 Editura Universitatii din Oradea. All rights reserved.

12.
Frontiers in Sustainable Food Systems ; 6, 2022.
Article in English | Scopus | ID: covidwho-2142383

ABSTRACT

Food security in a just energy transition is a growing debate about designing sustainable food secure networks worldwide. Energy transition, land-use change, and food security are crucial factors for food security and provision. The increased demand for food products and customer preferences regarding food safety provide various issues for the current agriculture food supply chain (AFSC). Along with rising sustainability concerns, strict government regulation, food security, and traceability concerns compel managers, business houses, and practitioners working in AFSC to adopt new tools, techniques, and methodologies to model current food supply chain problems. Thus, in turn, design the food logistics network for food security. Hence, this study investigates the core determinants of food security and supply in Egypt, Morocco, Tunisia, and Lebanon over the period of 2010–2019. In order to estimate the objectives of the study, we employ the fully modified ordinary least square (FMOLS) and dynamic ordinary least squares estimators (DOLS) to draw the study findings. However, the estimated results show a negative association of land use with food security and supply. Likewise, energy transition, gross domestic product, and agricultural value added (AVA) contribute to the food security supply. In contrast, urbanization's negative but insignificant contribution to the food supply in selected economies exists. Besides, another core objective of the study is to investigate the moderate role of the energy transition on the gross domestic product, agriculture sector, and land use and find the significant contribution to the food supply. However, the current study also tries forecasting for the next 10 years and employs the impulse response function (IRF) and variance decomposition analysis (VDA). Congruently, this study uses the pairwise panel causality test and finds exciting outcomes. The COVID-19 crisis has posed challenges such as energy consumption and food security issues. On behalf of the results, the current study proposes imperative policies to investigate the desired level of food supply. The findings provide valuable insights for experts, policymakers, and officials to take practical measures for energy use and food security challenges. Copyright © 2022 Zhuang, Abbas, Al-Sulaiti, Fahlevi, Aljuaid and Saniuk.

13.
2022 International Conference on Engineering and MIS, ICEMIS 2022 ; 2022.
Article in English | Scopus | ID: covidwho-2136248

ABSTRACT

Crisis management is witnessing rapid changes due to advances in information technology, and the development of information systems in various fields, especially in the field of higher education during the spread of the Corona pandemic, has led to the need to study the relationship between information systems and crisis management. This study aims to identify the degree of relationship between the application of the six procedures and controls for information systems and the five stages of crisis management from the point of view of workers in the information and documentation centers at the University of Benghazi, University of Tripoli and the Libyan International Medical University, Libya. The descriptive-analytical method was applied to this study in addition to analyzing the results using a statistical application called the Statistical Package for Social Sciences (SPSS), which was used to calculate the frequencies for each procedure and create tables and charts. To analyze the data, we used Mean and Standard deviations, standard error, Cronbach's alpha coefficient, and Pearson's correlation coefficient as a statistical relationship. The study determined whether or not there is a correlation between the independent variables, i.e., the six procedures and controls on the information systems scale (data, physical requirements, software requirements, networks and communications, data and information security, human resources) and the dependent variable, i.e., the five stages on the crisis management scale (the stage of discovery of warning signals, the stage of Preparedness and prevention, damage containment stage, activity recovery stage, learning stage). © 2022 IEEE.

14.
10th IEEE Jubilee International Conference on Computational Cybernetics and Cyber-Medical Systems, ICCC 2022 ; : 271-276, 2022.
Article in English | Scopus | ID: covidwho-2136210

ABSTRACT

After the economic and financial crisis of 2007-2008, the global Covid-19 pandemic struck in March 2020, changing our view of crisis management. The pandemic has led to a significant drop in output, changes in working and educational conditions, and the prediction and management of the speed of transmission of infection. As no one had an effective way to prevent infection, countries were constantly sharing experience and research, and the focus shifted from initial symptomatic treatment to long-term solutions. In the summer of 2020, there was a small optimism around the world, with a decline in infection and death rates, followed by a further decline as restrictions tightened. With the advent of vaccination, there appeared to be a lasting and permanent solution to contain and stop the Covid-19 outbreak, with global vaccination campaigns being launched until the summer of 2021, when the situation returned to some normality, foreign tourism rebounded, and the economy sought to recover. During the pandemic, households initially cut back on consumption, partly because they had to abandon their traditional spending habits and partly because they were more cautious and tended to save. The increased exposure to risk may also have affected the evolution and composition of household wealth. In this paper, we present the evolution of household wealth in the EU-27 and the evolution of the wealth structure in Hungary, with a special focus on the evolution of investment funds. © 2022 IEEE.

15.
Emerald Emerging Markets Case Studies ; 12(4):1-25, 2022.
Article in English | Scopus | ID: covidwho-2135932

ABSTRACT

Learning outcomes: After working through the case and assignment questions, students will be able to understand the following aspects:▪ how good strategic planning can convert a crisis into an opportunity;▪ importance of service excellence and customer satisfaction through customer delight and customer feedback;and▪ utilisation of resources and excellent time management strategies. Case overview/synopsis: This case discusses how vital teamwork and motivated leadership can convert a crisis such as Covid-19 into an opportunity. This case study talks about Uttar Pradesh Metro Rail Corporation (UPMRC), a metro rail corporation working to develop metro trains in the Indian state of Uttar Pradesh. The case discusses how challenging it was for the metro rail corporation to transform its processes in a short period and deal with the crisis on major fronts such as facilities maintenance, human resource management, ensuring safety and security of its staff and riders, motivation of staff, service quality and maintaining all operational aspects. The case discusses how UPMRC is a leader on all fronts and has excelled in its operational work. It talks about what challenges the lockdown and unlocking phase posed in front of the leadership and how teamwork, dedication to exemplary service quality and customer satisfaction gave the team the strength to make changes that improved their processes and helped them overcome the crisis.The case starts with a discussion of metro rail inception and incorporation of UPMRC and then how this newly formed metro has to face the challenges of pre-lockdown period where the team worked very hard for sanitisation and safety. The lockdown created a completely different set of challenges related to the facilities and the entire metro train systems, which was a difficult situation to deal because of restrictions and other challenges. However, the team dealt with situations with strength and strategic planning, leading to better managed processes and staff. The unlocking phase also gave many challenges that the team handled with a lot of care and efficiency. Complexity academic level: This case is suitable for post-graduate-level courses on services marketing, service operations management, general management, crisis management and strategic management. Participants can use the case to develop an understanding of strategic planning and management.This case can also be used in the executive education program for managers to encourage them to think through challenges faced by metro rail corporations. Supplementary materials: Teaching notes are available for educators only. Subject Code: CSS 10: Public Sector Management. © 2022, Emerald Publishing Limited.

16.
Journal of Teaching in Travel & Tourism ; : 1-13, 2022.
Article in English | Academic Search Complete | ID: covidwho-2134457

ABSTRACT

The combination of remote teaching, family care-taking responsibilities, quarantine, and furloughs and layoffs for faculty and students alike has arguably put hospitality and tourism educators in a uniquely challenging space. Therefore, the purpose of this study was to identify best practices for higher education administrators during times of crisis, using the case of the COVID-19 global pandemic. Qualitative analysis was performed on in-depth interviews of hospitality and tourism educators working in United States institutions. Analysis of the data resulted in four themes: Flexibility, Concern, Value, and Effective Communication. Practical implications point toward offering flexible work schedules whenever possible, demonstrating concern for employees through expressed interest in well-being and commensurate measures that promote it, and emphasizing they are valued, all through open and meaningful communication measures. The findings of the study also build on our understanding of organization support theory and perceived organizational and supervisory support during times of crisis. [ FROM AUTHOR]

17.
Asia Pacific Journal of Tourism Research ; 27(9):986-1011, 2022.
Article in English | Scopus | ID: covidwho-2134277

ABSTRACT

The COVID-19 pandemic has caused unprecedented and far-reaching impacts on the tourism industry worldwide. To fight against COVID-19 while maintaining economic development, China has adopted its unique policymaking system and made certain achievements in preventing the pandemic and promoting the recovery of domestic tourism, which may have reference values to other countries. By collecting the national-level tourism policies on COVID-19 in China and analyzing the connections between the keywords of these policies, this study conceptually proposes a new PASS (P: Pause-promote;A: Avoid-alternate;S: Supervise-stabilize;S: Support-sustain) approach for comprehensive and seamless policymaking for the public health crisis management in the tourism context. Even though the new PASS is derived based on China’s pandemic policymaking experiences, its general values are well supported by the practices in other countries. Policy recommendations from perspectives of key stakeholders are summarized. Policymaking challenges are finally discussed. © 2022 Asia Pacific Tourism Association.

18.
20th International Conference on Practical Applications of Agents and Multi-Agent Systems , PAAMS 2022 ; 13616 LNAI:507-513, 2022.
Article in English | Scopus | ID: covidwho-2128474

ABSTRACT

During the COVID-19 pandemic, a rise of (agent-based) simulation models for predicting future developments and assessing intervention scenarios has been observed. At the same time, dashboarding has become a popular way to aggregate and visualise large quantities of data. The AScore Pandemic Management Cockpit brings together multiagent-based simulation (MABS) and analysis functionalities for crisis managers. It combines the presentation of data and forecasting on the effects of containment measures in a modular, reusable architecture that streamlines the process of use for these non-researcher users. In this paper, the most successful features and concepts for the simplification of simulation usage are presented: definition of scenarios, limitation of parameters, and integrated result visualisation, all bundled in a web-based service to offer a low-barrier entry to the usage of MABS in decision-making processes. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

19.
36th Center for Chemical Process Safety International Conference, CCPS 2021 - Topical Conference at the 2021 AIChE Spring Meeting and 17th Global Congress on Process Safety ; : 150-162, 2022.
Article in English | Scopus | ID: covidwho-2125937

ABSTRACT

Process Safety Management (PSM) is the backbone of any process industry and is fundamental to its businesses, plant reliability, safe operations, employee well-being and prevention of catastrophic events. In order to grow or sustain business and be responsible for its employees' health, good organizations never compromise on the foundation of PSM in their business and operational decisions. But what if a deadly disease alters the way how organizations and systems typically work? Can we quickly adapt to such unprecedented challenges? Are we able to fulfill all requirements of a process safety management system in this extraordinary scenario? The paper will cover this topic in detail and it will shed light on the encountered challenges and tested best practices in order to maintain PSM during a global pandemic. Effects of a pandemic on key important factors related to PSM will be discussed like management of change, employee motivation, process hazard analysis, job supervision, process monitoring, competency levels, training & development etc. Building on similar personal experience, the paper will also cover many interesting methods and suggestions for safety professionals and line managers to successfully adapt to the changes in this scenario while not compromising their process safety management systems. © 36th Center for Chemical Process Safety International Conference, CCPS 2021 - Topical Conference at the 2021 AIChE Spring Meeting and 17th Global Congress on Process Safety.

20.
Economics Ecology Socium ; 5(4):19-28, 2021.
Article in English | Web of Science | ID: covidwho-2124200

ABSTRACT

Introduction. During the Covid-19 pandemic, a crisis unmatched that will have significant negative consequences and encompass the social, economic and environmental environment and its consequences affect organizations in both the private and public sectors. The Covid-19 pandemic has a significant impact on the population and their lives, and therefore on their organizational effectiveness in overcoming the crisis. The crisis has caused a number of uncertainties and confusion related to workers' risks and the adoption of measures to overcome them. In the face of uncertainty, it is even more difficult to manage organizations that do not have properly developed, recognizable and competent crisis management and communication. Aim and tasks. The purpose of the study was to highlight the pandemic-induced problems and to contribute to the adoption of measures related to the functioning of the organizations. Additionally, the aim was also to establish the connection between the introduction of new forms of work and the shortage of the staff. Main goal of this research was to analyse functioning of the crisis management in selected organizations during the Covid-19 pandemic. Results. The results of the study conducted via an online questionnaire showed that crisis management and communication are adequately adopted in the organizations in question, but shortcomings were nevertheless disclosed. They are a consequence of the specificity of the crisis and the lack of knowledge of how to operate under such conditions. Participants of the survey estimated that the pandemic raised thus far investigated issues and that crisis management and communication in the organization was better trained to operate and take crisis measures in cases other than the epidemic. Conclusions. The article proposes an analysis of the entire operation of management during the pandemic, a review of all organizational acts in the field of crisis management, their modernization, and additional training and education in crisis management by exchanging practices of other organizations. However, the state, as the holder of measures during the pandemic, must adopt appropriate legal acts, which will be the base for organizations in the economy and the public sector to take appropriate measures. Organizational management during the pandemic must be flexible, innovative and focused on a healthy work environment.

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