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Investment in education technology (EdTech) is a complex decision problem for universities during the post-Covid era. With the objective to assess the quality and adoptability of education supply chain, a novel analytical evaluation model approach is proposed, based on quality function deployment and combinative distance-based assessment. To deal with uncertainty in the evaluation process, fuzzy theory is integrated into the model. To establish the house of quality matrix, technology-based stakeholders' requirements were identified and classified in four dimensions: economic and financial, technology adoption, sustainability, competencies. Moreover, nine supplier criteria were assumed. Based on expert evaluations, the results suggest that financial credit and supplier collaboration are the most prominent attributes to evaluate suppliers, while environmental commitment is sorted as the least important criterion. The results reveal that the three dominant suppliers, which provide the best response to the identified criteria, are providers of cloud service technology. © 2022
ABSTRACT
Today, digital transformation as a worldwide phenomenon has taken a great deal in corporate strategies. The implementation of strict confinement has resulted in a quite cancelation of transactions and movements. Digital transformation, synonym to accessibility, rapidity and reliability has been widely triggered during the COVID-19 pandemic. In essence, this research explores the effect of digital transformation on the pandemic outcome through identifying how digitization embraces opportunity and innovative strategy. A research model was proposed and empirically tested with partial least squares path-modeling approach, based on the methodological survey completed with Tunisian banks' CEO and operational service managing. The results have demonstrated the necessity of digitization as strategic planning to be deployed in both the short and long terms. It is considered a vector of innovation and sustainable development. It helps identify the essential aspects of business processes and how they should be employed to survive and thrive during crises. © 2021 Informa UK Limited, trading as Taylor & Francis Group.
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Coronavirus disease 2019 (COVID-19) has accelerated the growth of the digital therapeutics (DTx) market;therefore, development strategies for new DTx products are necessary to satisfy market needs. However, data-driven methods for recommending digital healthcare technologies for novel DTx applications are scarce. We propose a technology opportunity discovery framework that recommends 1) potential technologies as new DTx products, and 2) the applicable target disorders. We applied BERTopic and PatentSBERTa to patents filed with the United States Patent and Trademark Office and calculated the score of potential technologies on the basis of their thematic characteristics with respect to their digital capabilities and similarity to DTx technologies. By identifying the target disorder of similar technologies, specific disorders were proposed that can be treated with the proposed technique. By applying the proposed framework to psychiatric disorders—one of the largest therapeutic areas of DTx, we recommend digital monitoring technologies applicable to poor breathing or sleeping patterns for cognitive impairment. Furthermore, we provide strategies to utilize the recommended digital technologies for DTx for specific disorders to facilitate a direct intervention or treatment, which can contribute to the planning of roadmaps for DTx. © 2022 Elsevier Inc.
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After the Covid-19 pandemic, companies have faced a challenge in their economic activities, especially in the profile of human resources. The main objective of this research was to diagnose the managerial competencies of FMCG MSMEs in Zone 3-Ecuador necessary for a digital transition during the post-pandemic period. It is conceived as a descriptive study, with a prospective approach that used a structured survey for data collection, focused on a sample of 371 MSMEs in zone 3. Statistical tools were used for a quantitative analysis. In the results, two sections are presented, the first one focused on the diagnosis of the current situation of the companies, and the second one aligned to a statistical analysis where it was proved that managerial competences influence an adequate digital transition. It is concluded that it was evidenced that these are of vital importance because they support the improvement of the preparation and knowledge that both management and operational personnel possess;as well as, to face the challenges in the face of unexpected events. © 2023, Universidad del Zulia. All rights reserved.
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The COVID-19 pandemic is expeditiously stirring the global economy. The impact of this pandemic has implications on the sustenance of industries worldwide. This study investigates the influence of various endogenous and exogenous factors affecting e-wallet adoption among micro entrepreneurs in India. A sample of 287 micro enterprises were identified in NCR (National Capital Region) region on the basis of random sampling. Structured questionnaires were administered to the respondents. Structural equation modelling was used to analyse the data with the help of Smart PLS 3. The main findings of the study show that self-belief, personal innovativeness, and satisfaction are the key indicators affecting the e-wallet adoption among the microentrepreneurs. Microentrepreneurs contribute greatly to economic development in developed and developing nations. Digitalisation of this segment of industry can turn India into a cashless country, thereby reducing the cash burden of the economy. Microentrepreneurs can also act as a catalyst for financial inclusion.
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Purpose>This study aims to empirically develop a reliable and valid instrument measuring the online service quality in the context of the banking sector in India.Design/methodology/approach>The methodological framework of this research comprises developing an instrument that is based on previous literature, qualitative and quantitative procedure. The study used the survey method and collected data via a well-structured questionnaire from a sample of active Internet banking users. The proposed instrument is identified by the data-reduction technique that is exploratory factor analysis (EFA), and validated through the confirmatory factor analysis (CFA).Findings>The results confirmed that the digital banking service quality scale (DBSQual) contains 24 items in seven dimensions: (1) web architecture, (2) user friendliness, (3) efficiency of website, (4) reliability, (5) responsiveness, (6) security and (7) personalization. The relationship between digital banking service quality and e-customer satisfaction has also been found to be significant in this study.Research limitations/implications>The results of this study do not find general application for different banks operating in the same sector in India. More testing of DBSQual is required across various different contexts for validity augmentation. In addition, findings would be more reliable if the non-Indian context could be taken into consideration. Thus, such limitations open a window for future research.Practical implications>This study is quite fruitful for the banking organizations in measuring their online services, and enables them to implement their marketing and operational strategies more effectively and efficiently.Originality/value>The contribution of this study is the development and validation of a new instrument that is DBSQual that contains seven determinants of customers' e-service quality perception, emphasis on measuring online service quality in the Indian banking sector. These determinants will offer banks a promising starting idea for establishing an effective quality management for their online businesses. They will be able to increase the opportunities by tapping themselves at a competitive edge.
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This article presents the current European context regarding the extent of the labour migration phenomenon, along with the evolution of the digitalization process of the Union, using as a reference point the dynamics of the Digital Economy and Society Index in economically developed and emerging European states. It is based on the examination of the specialized academic literature and the official reports of the institutions on the evolution of the European labour market and digitalization. It tries to capture the direction and the way of labour force migration. A strong DESI level is the equivalent of a complete digital infrastructure, of a level of self-sufficient individual digital skills, and a high-performance digital integration of companies. Also, it is equivalent to the loss of obsolete jobs and the birth of new ones, for which a high level of human resources skills and knowledge is necessary. An elevated digital state can no longer be the equivalent of the destination of GIG workers from economic branches characterized by a workforce equipped with only essential digital skills.
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The COVID-19 pandemic affected all industries and presented manufacturing firms with enormous challenges, with considerable changes in consumer demand for goods and services. Supply chain management disruption caused by the COVID-19 outbreak resulted in several socio-economic roadblocks. The slow propagation of disruption risk results in a ripple effect along the entire chain. The lack of resilience and risk management capability is the prime cause, attributed to the unavailability of digital resources, skills, and knowledge. The main objective of this article is to develop supply chain capability for disruption risk management and supply chain resilience for competitive gain in terms of controlling the ripple effect. The resource-based view approach was used to develop the theoretical structure in this article. Supply chain digitalization and viability provide necessary resources to develop the capability for managing risk and resilience to tackle the impact of disruptions due to pandemics, war, recession, and other such massive challenges on the supply chain. Seven hypotheses were proposed and evaluated for relevance using structural equation modeling (SEM). In total, 199 valid responses to a survey on SEM were gathered and examined using the AMOS V-21 software. Our research findings supported all the proposed hypotheses, thereby generating positive theoretical evidence for practitioners to digitalize their supply chain for enhanced supply chain capabilities and effective control of the ripple effect. IEEE
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Industry 4.0 (I4.0) is the new paradigm shift impacting businesses today. This study explores the state of Bangladeshi family businesses in adapting to I4.0 using a qualitative research methodology. Top management personnel were interviewed to capture their insights on transitioning to I4.0. The thematic analysis revealed four themes, current state of the businesses, challenges faced, pandemic impact on human resources, and future plans. Findings indicate high awareness and greater adoption of digital practices with COVID-19 acting as a catalyst. Although training is emphasized, there is a lack of focus on both career and general counselling, which may prove to be detrimental in the future. The study takes a resource-based view to find the bundle of resources acting as conditions for the family firms to evolve into the I4.0, thereby making a practical contribution to understanding the role of family businesses in implementing I4.0 policies to enrich their human resource competencies and leverage the benefits of I4.0.
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Under the influence of the fifth industrial revolution and the outbreak of COVID-19, the digital transformation of enterprises has entered a new stage of rapid development. Digital transformation has become the trend of enterprise operation in the digital economy era. In this context, enterprise laboratory asset operation has also become an important aspect of enterprise digital operation. It is urgent to build a set of enterprise laboratory asset digital evaluation system to assist the implementation of enterprise digital strategy. Based on the characteristics of laboratory assets and the closed-loop theory of asset operation management, this paper analyzes and studies the laboratory asset management, establishes a targeted evaluation index system of digital asset management, focuses on the composition of the digital operation system of laboratory assets, and constructs a management index evaluation system of assets, efficiency, cost and other dimensions, so as to create a real-time, comprehensive and comprehensive evaluation system The closed-loop and full cycle digital management ecological environment realizes the effective integration of laboratory resource fragmentation information and the complete embodiment of digitization, provides service support for continuously improving asset management performance, and provides support for further improving enterprise economic efficiency and operation level. © 2022 SPIE.
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Purpose>This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approach>This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.Findings>Small and medium tourism enterprises are not prepared for the continued market turmoil which will remain the norm following the COVID-19 pandemic. Digital transformation is a key driver to success and resilience, but few have adopted enough to survive.Originality/value>The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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Purpose>This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approach>This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.Findings>Knowledge management can be improved for organizations in the post-pandemic global economy when digitization processes and practices are adopted.Originality/value>The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.