Digital dashboards visualizing public health data: a systematic review.

Introduction: Public health is not only threatened by diseases, pandemics, or epidemics. It is also challenged by deficits in the communication of health information. The current COVID-19 pandemic demonstrates that impressively. One way to deliver scientific data such as epidemiological findings and forecasts on disease spread are dashboards. Considering the current relevance of dashboards for public risk and crisis communication, this systematic review examines the state of research on dashboards in the context of public health risks and diseases. Method: Nine electronic databases where searched for peer-reviewed journal articles and conference proceedings. Included articles (n = 65) were screened and assessed by three independent reviewers. Through a methodological informed differentiation between descriptive studies and user studies, the review also assessed the quality of included user studies (n = 18) by use of the Mixed Methods Appraisal Tool (MMAT). Results: 65 articles were assessed in regards to the public health issues addressed by the respective dashboards, as well as the data sources, functions and information visualizations employed by the different dashboards. Furthermore, the literature review sheds light on public health challenges and objectives and analyzes the extent to which user needs play a role in the development and evaluation of a dashboard. Overall, the literature review shows that studies that do not only describe the construction of a specific dashboard, but also evaluate its content in terms of different risk communication models or constructs (e.g., risk perception or health literacy) are comparatively rare. Furthermore, while some of the studies evaluate usability and corresponding metrics from the perspective of potential users, many of the studies are limited to a purely functionalistic evaluation of the dashboard by the respective development teams. Conclusion: The results suggest that applied research on public health intervention tools like dashboards would gain in complexity through a theory-based integration of user-specific risk information needs. Systematic review registration: https://www.crd.york.ac.uk/prospero/display_record.php?RecordID=200178, identifier: CRD42020200178.

Modelling Information Needs and Sources in a COVID-19 Designated Hospital.

COVID-19 remains an important focus of study in the field of public health informatics. COVID-19 designated hospitals have played an important role in the management of patients affected by the disease. In this paper we describe our modelling of the needs and sources of information for infectious disease practitioners and hospital administrators used to manage a COVID-19 outbreak. Infectious disease practitioner and hospital administrator stakeholders were interviewed to learn about their information needs and where they obtained their information. Stakeholder interview data were transcribed and coded to extract use case information. The findings indicate that participants used many and varied sources of information in the management of COVID-19. The use of multiple, differing sources of data led to considerable effort. In modelling participants' activities, we identified potential subsystems that could be used as a basis for developing an information system specific to the public health needs of hospitals providing care to COVID-19 patients.

Meeting information needs in a natural hazard: Development of crisis information needs and adequacy for internal stakeholders (CINA-IS) scale

Natural-hazard crises generate much uncertainty among individuals, organizations, and communities. As feelings of uncertainty grow, individuals experience higher levels of stress and negative impacts to their psychological well-being. People desperately seek information and guidance on what to do and expect, along with how to adapt when faced with crises. While crisis-response organizations are key information disseminators, individuals also seek information from non-crisis-response organizations such as places where they work, volunteer, attend school, or worship. As the frequency of natural-hazard crises increases, so do the expectations of non-crisis-response organizations as valuable information sources. However, there is limited research on the information needs of internal stakeholders and the adequacy of the information provided. In this paper, a new reliable and valid scale, Crisis Information Needs and Adequacy for Internal Stakeholders (CINA-IS) is introduced. Three studies to develop and test this scale are described in detail. This 6-item, one-factor scale can be used to assess the adequacy of the information provided during a crisis from the perspective of internal stakeholders. Organizations and those who study them are encouraged to use this scale to improve internal crisis communication. Adequately meeting internal stakeholders' information needs has the potential to help reduce uncertainty and negative psychological impacts on an organizations' most important asset – its people.

When "Time Is Not Your Own": Experiences of Mothering Students During the COVID-19 Pandemic

As COVID-19 reached pandemic levels in March 2020, schools shifted to remote learning. Student parents in higher education had to adapt to their own remote learning and assume responsibility for childcare and their children's education. Few studies have explored the impact of COVID-19 on mothers who are also full-time students. This study utilized a phenomenological approach to understand the lived experiences of mothering students during the COVID-19 pandemic. Student mothers were recruited from a large, public, Hispanic-serving university in a Southern state. We conducted interviews with 15 student mothers who had at least one child under the age of 18 during the first six months of the pandemic. Three main themes emerged from the analyses: (1) successfully meeting educational requirements;(2) dealing with the mental health impact of the pandemic;and (3) changing the institutional structure. The first theme captured strategies mothering students implemented to ensure their own or their children's educational goals were met. The second theme encompassed how mothers handled the stress caused by the pandemic. The third theme explored ways that mothers resisted gendered expectations and norms around care. Implications for policy and social work practice include changing institutional structures to enhance support for mothering students.

Information Milieu and Play in Lockdown: The Cute, the Ugly, and the…

This study is an investigation of young children's information needs and their seeking and discovery behaviors in the context of playing the popular Nintendo Switch life simulation game, Animal Crossing: New Horizons (AC:NH). The children in this study perceived AC:NH as an ideal escape from the challenges of the COVID-19 lockdown, and effectively utilized the affordances of AC:NH and other related platforms to play, interact, and learn. The appealing AC:NH kawaii design, coupled with the anthropomorphized behaviors, minds, and emotions of the animal characters, encouraged the children to interweave perceptions and expectations, which led them to play out scenarios relevant to their own experiences and lives. © 2023 IEEE Computer Society. All rights reserved.

COVID-19 information sources in culturally diverse communities in Australia: Cross-sectional survey: Presenter(s): Julie Ayre, The University of Sydney, Australia

Culturally and linguistically diverse communities are a priority group that has been disproportionately affected by the pandemic. However, they have been largely excluded from Australian surveys that capture data about people's knowledge, attitudes, and experiences relating to COVID-19. This study sought to investigate preferred COVID-19 communication channels and information-seeking experiences within these communities. The cross-sectional survey was co-designed with Multicultural Health and bilingual staff, and translated into 11 languages. Participants were recruited in Sydney, Australia, from March 21 to July 9, 2021, with supporting bilingual staff. Linear regression models identified factors associated with difficulty finding easy-to-understand COVID-19 information. Across 708 participants (88% born overseas, 31% poor English proficiency), difficulty finding easy-to-understand COVID-19 information was rated 4.13 for English materials (95%CI: 3.85 to 4.41) and 4.36 for translated materials (95%CI: 4.07 to 4.66) (1 easy to 10 hard). Participants who were older (p<0.001), had low health literacy (Mean Difference (MD)=-1.43, 95%CI -2.03 to -0.82, p<0.001), or poor English proficiency (MD=-1.9, 95%CI-2.51 to -1.29, p<0.001) found it harder to find easy-to-understand English-language COVID-19 information. Those who had greater difficulty finding easy-to-understand translated COVID-19 information were younger (p=0.004), had poor English proficiency (MD=-1.61, 95%CI -2.29 to -0.9, p<0.001), university education (MD=0.77, 95%CI 0.00 to 1.53, p=0.05), and had spent longer living in Australia (p=0.001). They were more likely to rely on friends and family for COVID-19 information (p=0.02). There was significant variation in information-seeking experiences across language groups (p's<0.001). Easy-to-understand and accessible COVID-19 information is urgently needed and must meet the needs of people in culturally and linguistically diverse communities. The findings are highly applicable to other public health issues, highlighting the limitations of a one-size-fits-all approach to public health communication. Health services must work alongside these communities to tailor public health messages and leverage existing communication channels. [ABSTRACT FROM AUTHOR] Copyright of Patient Education & Counseling is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Impacts of Information Source and Perceived Health on Information Behavior

This preliminary study revisits a fundamental information problem of information behavior, focusing on needs, overload, and information source use, in the context of the COVID-19 pandemic. The associations between the impact of information source use on the extent of information needs, being exposed to information, and feeling of overload was examined. Furthermore, to understand the impact of context on information behavior, the differences in the degree of information resource use, needs, exposure, and overload between the two groups with different levels of health were investigated. 85th Annual Meeting of the Association for Information Science & Technology ;Oct. 29 – Nov. 1, 2022 ;Pittsburgh, PA. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.

Teenagers' and parental individual needs for side effects information and the influence of nocebo effect education.

OBJECTIVES: When developing a policy on how information about medication and its side effects (SE) should be provided in pediatrics, it is crucial to know individual needs. This paper investigates teenagers' and parental attitudes on information on SE, before and after education on the nocebo effect (NE). METHODS: This multicenter survey study included 226 teenagers (12-18 years) and 525 parents of patients (0-18 years). Questions assessed demographics, clinical characteristics and attitudes towards the amount of SE information before and after the explanation of NE. RESULTS: Before NE education, 679 (93 %) participants preferred to receive SE information: 337 (45 %) about all possible SE and 360 (48 %) desired specific information (i.e., severe, common, visible, or long-term SE). After NE explanation, significantly more participants (58 %) wished to receive information about all possible SE (p < .001). When explaining SE, teenagers preferred positive framing more than parents (64 % vs. 54 %, p = .043). CONCLUSIONS: Most teenagers and parents wish to receive extensive SE information, even after explaining the NE, but variances in individual needs exist. PRACTICE IMPLICATIONS: This study emphasizes the importance of tailor-made communication strategies for providing information on medications to parents and their children.

Everyday life information seeking in South Korea during the COVID-19 pandemic: daily topics of information needs in social Q&A

Purpose: This study investigated information needs on COVID-19 by identifying topics discussed on social questions and answers (Q&A) about daily routines, problems, and health issues for survival. A layered model of contexts for everyday life information seeking (ELIS) was adapted for interpreting topics to better understand the contexts in which users could relate information needs. Design/methodology/approach: Questions and answers posted on Naver Knowledge-iN were collected and analyzed during the first nine months following the outbreak. Time distribution, topic modeling, and association rule mining were applied to examine the topics on COVID-19 and their temporal variation. Findings: Numerous topics related to the cognitive context (symptoms and masks) and situational contexts (international affairs, financial support, study, and work) were discovered. Topics related to social context were discussed moderately, but the number of questions on this topic increased with time. Strong associations were observed between terms related to symptoms, indicating their importance as a COVID-19 topic in health. Originality/value: This study investigated topics of information needs using social Q&A data in which not only information inquiry but also information sharing coexist. The findings can help bridge the theory of ELIS to topic modeling in practice. The insights gained from this study can be used by information service providers for developing guidance and programs about how to survive during a pandemic. Peer review: The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0547. [ FROM AUTHOR] Copyright of Online Information Review is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

To reach sustainable justice with Millennials: example of Ukraine 1

Sustainable development became an essential part of our world since we realized the fragility and limits of our system, dangerous of resource exhaustion, and insistently looking for the way to stabilyze our life and life of our descendents, to restrict risks of collapses. Last years' catastrophes - the pandemic of COVID-19 and the war in Ukraine, both are still existed, show us undoubtedly that we have to be more careful using our resources and develop our relations in economics and politics. In this article authors made an attempt to reconsider the approaches to understanding judiciary in Ukraine, using the new coordinates - generation born since 1980 till 1996 so called Millennials (generation Y), dictating new requests to life, and, in our opinion, to justice and judiciary development. Analysis of the impact of Millennials (generation Y) on the development of the judicial system is a complex process for a number of reasons. First, the lack of formal information about the age of the parties makes it impossible to substantiate the conclusions with empirical data. Secondly, despite some generalized traits, the characteristics of Millennials differ depending on the region and country of origin, which determines their economic, social, political, and cultural differences A striking example of this are the ex-Soviet Union's states. In majority of these countries, Millennials have become the first generation sufficiently aware of their rights, the legal ways to protect them and the role of the court as an effective tool for such protection. Their formation was accompanied by the changes in ideology, political regime and economic instability. In this article authors argue how Millennials change the judiciary in the ex-Soviet society, taking into account the specifics of the latter. The study suggests two interrelated aspects: the impact of Millennials on the development of the court as consumers of judicial services;the impact of Millennials, who come to work in the judicial system, as judges. The article substantiates the necessity of modernization of the courts, which is associated with the high technology of this generation and its vital need for information, as well as their consumerization aimed to create more sustainability justice and to answer the request of Millennials by changes of goals, by limits of expenses and by introducing the culture of peaceful and strong institutions in judiciary.

Public information needs during the COVID-19 outbreak: a qualitative study in mainland China

PurposeThe impact of COVID-19 has led to a surge in the public's reliance on the Internet for pandemic information, and the policy of home isolation has exacerbated this. This study aimed to investigate public information needs and ways of accessing and disseminating information during COVID-19 in mainland China.Design/methodology/approachThis study used a qualitative research approach to conduct semi-structured interviews with 15 participants from 9 cities in mainland China about information needs and access behaviors during the COVID-19 outbreak. All interview recordings were converted into text and proofread, then coded and summarised in correspondence with the research questions using the grounded theory.FindingsThis study summarized the dynamics of public information needs during the 2.5-year pandemic and identified the difficulties in accessing certain information.Originality/valueAlthough information needs of public health emergencies have been a hot topic during COVID-19, scant studies focus on information needs in specific countries in Asia, especially in mainland China, the first country with a major outbreak and stringent lockdown mandates. Therefore, the current study is well enriched by focusing on information demand behavior in the context of COVID-19. Possible measures for improvement were also given to existing and potential problems, taking into account the participants' views.

Understanding information needs during COVID-19: A comparison study between an online health community and a Q&A platform.

This paper aims at identifying user's information needs on Coronavirus and the differences of user's information needs between the online health community MedHelp and the question-and-answer forum Quora during the COVID-19 global pandemic. We obtained the posts in the sub-community Coronavirus on MedHelp (195 posts with 1627 answers) and under the topic of COVID-19(2019-2020) on Quora (263 posts with 8401 answers) via web scraping built on Selenium WebDriver. After preprocessing, we conducted topic modeling on both corpora and identified the best topic model for each corpus based on the diagnostic metrics. Leveraging the improved sqrt-cosine similarity measurement, we further compared the topic similarity between these two corpora. This study finds that there are common information needs on both platforms about vaccination and the essential elements of the disease including the onset symptoms, transmission routes, preventive measures, treatment and control of COVID-19. Some unique discussions on MedHelp are about psychological health, and therapeutic management of patients. Users on Quora have special interests of information about the association between vaccine and Luciferase, and attacks on Fauci after email trove released. The work is beneficial for researchers who aim to provide accurate information assistance and build effective online emergence response programs during the pandemic.

Using Technology to Facilitate Evidence-Based Practice During the COVID-19 Pandemic.

The COVID-19 pandemic brought many challenges to the health care workforce. A novel infectious disease, COVID-19 uncovered information gaps that were essential for frontline staff, including nurses, to care for patients and themselves. The authors developed a Web-based solution consisting of saved searches from PubMed on clinically relevant topics specific to nurses' information needs. This article discusses the objectives, development, content, and usage of this Internet resource and also provides tips for hospitals of all sizes to implement similar tools to evidence-based practice during infectious disease outbreaks.

Health Information Needs of Public Library Leaders during COVID-19.

During the COVID-19 pandemic of 2020-2021, public library leaders across the United States were forced to make decisions quickly that affected the services and resources they were able to provide. However, the health information they had to make decisions on was imperfect and constantly changing. Interviews with 23 public library managers and directors revealed that more authoritative local data was needed for decision-making and to share with their service populations. Overwhelmed public health system and/or suspicious or skeptical political environments hindered access to locally-specific health information. Several respondents were uncomfortable creating information or making decisions without the guidance of health officials. Additionally, the library managers and directors described working as crisis managers, making decisions that impacted the health of their staff and their communities. In capturing and analyzing these "pandemic decision-making stories," this research informs future library information responses to community needs during times of crisis.

Modeling the formation of the public's information needs in the early stage of the COVID-19 outbreak

Purpose: This study aims to investigate how the public formed their need for information in the early stage of the COVID-19 outbreak. Exploring the formation of information needs can reveal why the public's information needs differ and provide insights on targeted information service during health crises at an essential level. Design/methodology/approach: The data were collected through semi-structured interviews with 46 participants and analyzed using the grounded theory approach. Concepts, sub-categories and categories were developed, and a model was built to examine how the public formed the need for information about the pandemic. Findings: The authors found that participants were stimulated by information asymmetry, severity of the pandemic and regulations to control the pandemic, which triggered their perceptions of information credibility, threat and social approval. After the participants perceived that there was a threat, it activated their basic needs and they actively formed the need for information based on cognitive activities. Moreover, information delivered by different senders resulted in a passive need for information. Participants' individual traits also influenced their perceptions after being stimulated. Research limitations/implications: Long-term follow-up research is needed to help researchers identify more detailed perspectives and do comparative studies. Besides, this study conducted interviews through WeChat voice calls and telephone calls, and might be limited compared with face-to-face interviews. Practical implications: The findings of this study provide theoretical contributions to the information needs research and practical implications for information services and public health management. Originality/value: There is little systematic research on how the public formed information needs in the early stage of the COVID-19 outbreak. © 2022, Emerald Publishing Limited.

Inclusive Design Thinking for Health Messaging in American Sign Language during the COVID-19 Pandemic: A Case Study Brief

Health information needs to be accessible to all people, especially in emergencies and critical times of need such as the COVID-19 pandemic. Health information needs to be designed to meet the needs of a broad range of people, including Deaf and hard of hearing people who use American Sign Language. An Inclusive Design Thinking framework provides the process and structure for collaborative teams to work together to produce solutions that meet the needs of diverse audiences, including people with disabilities. Design Thinking is a human-centered problem-solving method that puts users at the center of the design process. Inclusive Design Thinking includes the end users throughout the design process, considers barriers users may face when accessing information, and seeks to remove these barriers through information design that is accessible to the intended audience. This case study provides the details of a collaborative effort by Centers for Disease Control and Prevention (CDC), Georgia Tech Center for Inclusive Design and Innovation (CIDI), ASL interpreters, Deaf and hard of hearing community members and advocates, and other community members to design and disseminate health information during the COVID-19 pandemic while addressing health literacy and digital accessibility best practices.

Everyday life information seeking in South Korea during the COVID-19 pandemic: daily topics of information needs in social Q&A

Purpose: This study investigated information needs on COVID-19 by identifying topics discussed on social questions and answers (Q&A) about daily routines, problems, and health issues for survival. A layered model of contexts for everyday life information seeking (ELIS) was adapted for interpreting topics to better understand the contexts in which users could relate information needs. Design/methodology/approach: Questions and answers posted on Naver Knowledge-iN were collected and analyzed during the first nine months following the outbreak. Time distribution, topic modeling, and association rule mining were applied to examine the topics on COVID-19 and their temporal variation. Findings: Numerous topics related to the cognitive context (symptoms and masks) and situational contexts (international affairs, financial support, study, and work) were discovered. Topics related to social context were discussed moderately, but the number of questions on this topic increased with time. Strong associations were observed between terms related to symptoms, indicating their importance as a COVID-19 topic in health. Originality/value: This study investigated topics of information needs using social Q&A data in which not only information inquiry but also information sharing coexist. The findings can help bridge the theory of ELIS to topic modeling in practice. The insights gained from this study can be used by information service providers for developing guidance and programs about how to survive during a pandemic. Peer review: The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0547. © 2022, Emerald Publishing Limited.

A 10-year follow-up survey of US academic libraries highlights the COVID-19 experience and greater interest in health information outreach.

BACKGROUND: As follow-up to their previous survey on health information outreach (HIO) in 2010, the authors became interested in the evolving nature of HIO activities at academic libraries within the past decade. OBJECTIVES: The aim of this study was to understand how HIO activities at academic libraries have evolved since 2010, especially considering the current COVID-19 pandemic. METHODS: An online survey, designed to collect quantitative data on general HIO activities and qualitative data specifically on COVID-19 information outreach, was distributed to over 1700 librarians at US general academic and academic health science libraries. RESULTS: Two hundred and fifty-five respondents completed the survey. Quantitative findings generally paralleled the 2010 results, except in a few areas. Most notably, a greater percentage of librarians in 2020 were participating in HIO (44%) than in 2010 (37%). Qualitative findings revealed that librarians are leveraging traditional information services and implementing innovative partnerships to promote reputable health information resources on COVID-19. DISCUSSION: Evidence suggests that further engagement and campus partnerships can enhance libraries' supportive roles as trustworthy purveyors of quality health information. CONCLUSION: US academic librarians are increasingly engaging in HIO to support the health information needs of campus communities and should consider aligning outreach activities with national health goals.

Local News in Colorado: Comparing Journalism Quality Across Four Counties

Local journalism is a pillar of democratic societies, and its role becomes more critical during crises. But despite its critical importance, local news has faced immense challenges that jeopardize its sustainability in the U.S. This study examines the Colorado media ecology by comparing local news sources across four different counties during Summer 2020 and exploring the factors behind similarities and differences in coverage. Building on Napoli et al.’s (2017) framework to assessing the health of local news, the study uses content analysis to examine original, local reporting and coverage of critical information needs as well as type of framing in over 600 online stories appearing on the home pages of all news sources in the four counties. The findings reveal that the Colorado journalism ecosystem post-Covid outpaces U.S. local news in quality in the pre-Covid era yet aligns with disturbing trends pointing to inequities and disparities. In other words, rural, poorer, and more racially and ethnically diverse Colorado communities tend to have weaker news ecosystems and are more likely to become news deserts. The study also introduces thematic coverage as a necessary dimension to add to journalism quality assessment frameworks and discusses several approaches to salvage local news. © 2022 Informa UK Limited, trading as Taylor & Francis Group.

Design of a Remote Coaching Program to Bridge the Gap From Hospital Discharge to Cardiac Rehabilitation: Intervention Mapping Study.

BACKGROUND: Remote coaching might be suited for providing information and support to patients with coronary artery disease (CAD) in the vulnerable phase between hospital discharge and the start of cardiac rehabilitation (CR). OBJECTIVE: The goal of the research was to explore and summarize information and support needs of patients with CAD and develop an early remote coaching program providing tailored information and support. METHODS: We used the intervention mapping approach to develop a remote coaching program. Three steps were completed in this study: (1) identification of information and support needs in patients with CAD, using an exploratory literature study and semistructured interviews, (2) definition of program objectives, and (3) selection of theory-based methods and practical intervention strategies. RESULTS: Our exploratory literature study (n=38) and semistructured interviews (n=17) identified that after hospital discharge, patients with CAD report a need for tailored information and support about CAD itself and the specific treatment procedures, medication and side effects, physical activity, and psychological distress. Based on the preceding steps, we defined the following program objectives: (1) patients gain knowledge on how CAD and revascularization affect their bodies and health, (2) patients gain knowledge about medication and side effects and adhere to their treatment plan, (3) patients know which daily physical activities they can and can't do safely after hospital discharge and are physically active, and (4) patients know the psychosocial consequences of CAD and know how to discriminate between harmful and harmless body signals. Based on the preceding steps, a remote coaching program was developed with the theory of health behavior change as a theoretical framework with behavioral counseling and video modeling as practical strategies for the program. CONCLUSIONS: This study shows that after (acute) cardiac hospitalization, patients are in need of information and support about CAD and revascularization, medication and side effects, physical activity, and psychological distress. In this study, we present the design of an early remote coaching program based on the needs of patients with CAD. The development of this program constitutes a step in the process of bridging the gap from hospital discharge to start of CR.