Deep learning based sentiment analysis of public perception of working from home through tweets.

Nowadays, we are witnessing a paradigm shift from the conventional approach of working from office spaces to the emerging culture of working virtually from home. Even during the COVID-19 pandemic, many organisations were forced to allow employees to work from their homes, which led to worldwide discussions of this trend on Twitter. The analysis of this data has immense potential to change the way we work but extracting useful information from this valuable data is a challenge. Hence in this study, the microblogging website Twitter is used to gather more than 450,000 English language tweets from 22nd January 2022 to 12th March 2022, consisting of keywords related to working from home. A state-of-the-art pre-processing technique is used to convert all emojis into text, remove duplicate tweets, retweets, username tags, URLs, hashtags etc. and then the text is converted to lowercase. Thus, the number of tweets is reduced to 358,823. In this paper, we propose a fine-tuned Convolutional Neural Network (CNN) model to analyse Twitter data. The input to our deep learning model is an annotated set of tweets that are effectively labelled into three sentiment classes, viz. positive negative and neutral using VADER (Valence Aware Dictionary for sEntiment Reasoning). We also use a variation in the input vector to the embedding layer, by using FastText embeddings with our model to train supervised word representations for our text corpus of more than 450,000 tweets. The proposed model uses multiple convolution and max pooling layers, dropout operation, and dense layers with ReLU and sigmoid activations to achieve remarkable results on our dataset. Further, the performance of our model is compared with some standard classifiers like Support Vector Machine (SVM), Naive Bayes, Decision Tree, and Random Forest. From the results, it is observed that on the given dataset, the proposed CNN with FastText word embeddings outperforms other classifiers with an accuracy of 0.925969. As a result of this classification, 54.41% of the tweets are found to show affirmation, 24.50% show a negative disposition, and 21.09% have neutral sentiments towards working from home.

A statistical analysis of tweets on covid-19 vaccine hesitancy utilizing opinion mining: an Indian perspective.

The world witnessed the emergence of a deadly virus in December 2019, later named COVID-19. The virus was found to be highly contagious, and so people across the world were highly prone to be affected by the virus. Being a virus-borne disease, developing a vaccine was one of the most promising remedies. Thus, research organizations across the globe started working on developing the vaccine. However, it was later found by many researchers that a large number of people were hesitant to receive the vaccine. This paper aims to study the acceptance and hesitancy levels of people in India and compares them with the acceptance and hesitancy levels of people from the UK, the USA, and the rest of the world by analyzing their tweets on Twitter. For this study, 2,98,452 tweets were fetched from January 2020 to March 2022 from Twitter, and 1,84,720 tweets from 1,22,960 unique users were selected based on their country of origin. Machine learning based Sentiment analysis is then used to evaluate and analyze the tweets. The paper also proposes an NLP-based algorithm to perform opinion mining on Twitter data. The study found the public sentiment of the Indian population to be 63% positive, 28% neutral, and 9% negative. While the worldwide sentiment distribution is 45% positive, 34% neutral, and 21% negative, the USA has 42% positive, 34% neutral, and 23% negative and the UK has 50% positive, 29% neutral, and 21% negative. Also, sentiment analysis for individual vaccines in Indian context resulted in "Covaxin" with the highest positive sentiment at 43% followed by "Covishield" at 36%. The outcome of this work yields an insight into the public perception of the COVID-19 vaccine and thus can be used to formulate policies for existing and future vaccine campaigns. This study becomes more relevant as it is the consolidated opinion of Indian people, which is versatile in nature.

Sentiment analysis of vegan related tweets using mutual information for feature selection.

Nowadays, people get increasingly attached to social media to connect with other people, to study, and to work. The presented article uses Twitter posts to better understand public opinion regarding the vegan (plant-based) diet that has traditionally been portrayed negatively on social media. However, in recent years, studies on health benefits, COVID-19, and global warming have increased the awareness of plant-based diets. The study employs a dataset derived from a collection of vegan-related tweets and uses a sentiment analysis technique for identifying the emotions represented in them. The purpose of sentiment analysis is to determine whether a piece of text (tweet in our case) conveys a negative or positive viewpoint. We use the mutual information approach to perform feature selection in this study. We chose this method because it is suitable for mining the complicated features from vegan tweets and extracting users' feelings and emotions. The results revealed that the vegan diet is becoming more popular and is currently framed more positively than in previous years. However, the emotions of fear were mostly strong throughout the period, which is in sharp contrast to other types of emotions. Our findings place new information in the public domain, which has significant implications. The article provides evidence that the vegan trend is growing and new insights into the key emotions associated with this growth from 2010 to 2022. By gaining a deeper understanding of the public perception of veganism, medical experts can create appropriate health programs and encourage more people to stick to a healthy vegan diet. These results can be used to devise appropriate government action plans to promote healthy veganism and reduce the associated emotion of fear.

Sentiment and Emotional Analysis of Risk Perception in the Herculaneum Archaeological Park during COVID-19 Pandemic.

This paper proposes a methodology for sentiment analysis with emphasis on the emotional aspects of people visiting the Herculaneum Archaeological Park in Italy during the period of the COVID-19 pandemic. The methodology provides a valuable means of continuous feedback on perceived risk of the site. A semantic analysis on Twitter text messages provided input to the risk management team with which they could respond immediately mitigating any apparent risk and reducing the perceived risk. A two-stage approach was adopted to prune a massively large dataset from Twitter. In the first phase, a social network analysis and visualisation tool NodeXL was used to determine the most recurrent words, which was achieved using polarity. This resulted in a suitable subset. In the second phase, the subset was subjected to sentiment and emotion mapping by survey participants. This led to a hybrid approach of using automation for pruning datasets from social media and using a human approach to sentiment and emotion analysis. Whilst suffering from COVID-19, equally, people suffered due to loneliness from isolation dictated by the World Health Organisation. The work revealed that despite such conditions, people's sentiments demonstrated a positive effect from the online discussions on the Herculaneum site.