Learning from the Future of Kuwait: Scenarios as a Learning Tool to Build Consensus for Actions Needed to Realize Vision 2035

This perspective is a qualitative meta-analysis study using a critical interpretive synthesis that narrates three future and equally plausible scenarios of social and economic development in the State of Kuwait over the next 15 years. The first scenario follows what we call the ‘Sustainable Growth' model as defined by the United Nations Development Goals and the Kuwait Vision 2035 presented by the Amir Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah. As a polar opposite, the next scenario is what we call the ‘Mismanaged Resourced-Based Autocracy' model, a negative reflection of the worst-case scenario. The third scenario is in between these two, and we call it the ‘Equality of Outcome Between Societal Groups' model. So as not to lay blame for past actions or point fingers, which could prove counterproductive to a consensus-building process for needed actions, we chose to use the pasts of other countries for future projections for the State of Kuwait. Our search through recent socio-economic pasts revealed that Singapore was the best fit for the first scenario, Venezuela for the second, and Lebanon for the third. All these countries became fully independent at approximately the same time as the State of Kuwait and share many other similarities. The three future projections were used as input variables to the outcome, which was a bottom-up and top-down consensus-making process regarding utilitarian action for Kuwait to be used by Non-Government Organizations (NGOs), Think-Tanks, Development Agencies, the government and the parliament.

A study on disruption to recovery in business school of India during COVID-19 using appreciative inquiry approach from a multi-stakeholder perspective

Business schools need to revisit, reflect and re-align to the new normal. The paper makes an attempt to identify the measures for institutional continuity taken by a leading private business school of India. A multi-stakeholder analysis was used to understand the intricacies of 'trilemma' (Admission-Teaching & Learning-Placement) of business education. An Appreciative Inquiry (AI) approach was implemented in the study. A series of 'Brainstorming' sessions were held in the virtual mode involving participants from various stakeholder groups, woven around the 5D approach of Appreciative Inquiry. The study gives an insight to the apprehensions and concerns of the different stakeholders related to the 'trilemma'. The overarching schema for successful mitigation strategies implementation has been proposed. Research on micro-level measures to reposition management education in the new normal is scarce. The study uncovers the challenges and redundancies due to the abrupt shift and details synergetic and dynamic interventions for their mitigation. Copyright © 2023 Inderscience Enterprises Ltd.

Walk the Talk: The Boohoo Case Study

This case study of a UK-based global fast fashion brand Boohoo encourages critical exploration of a complex, ethical and reputational crisis. Taking a macromarketing perspective, the reader is encouraged to consider all of the factors, actors and relationships in the industry, society and the supply chain to appreciate the resulting ethical considerations that arise. Boohoo has been described as a successful online company that provides a wide range of products, including clothing, footwear, beauty products and accessories. However, the company came under fire in July 2020 after an exposé published in the Sunday Times, the Sunday paper of The Times, named Britain's most trusted national newspaper. The exposé published a report from an undercover investigation that revealed some unacceptable practices in relation to working conditions. The poor working conditions were worsened by the COVID-19 outbreak. As the media criticised Boohoo, the company launched an independent review which eventually confirmed the allegations and stated that the investigation's findings were "substantially true”. Written from the perspective of a PR consultancy that wants to help Boohoo restore its reputation, the case uses secondary information to thoroughly understand Boohoo's situation. The PR consultants therefore investigate the Sunday Times' allegations, Boohoo's practices and responses to those allegations, and the company's practices from an ethical point of view. The PR consultancy also investigates the fashion industry, with a focus on fast fashion, which creates an environment where suppliers and retailers in the system try to produce products as cheaply and profitably as possible. To fully understand those affected by this exposé, those influential to the industry and those stakeholders who govern or put pressure on the industry, they consider: the people and local government of Leicester (pronounced Lester), the supplier factories, national government websites and views of pressure groups and charities. © The Author(s) 2023.

Perceived quality of online learning during COVID-19 in higher education in Singapore: perspectives from students, lecturers, and academic leaders

The COVID-19 pandemic has significantly affected the higher education sector in Singapore. Existing tertiary studies seeking to understand the intraperiod response to COVID-19 often focus on single institutions, jurisdictions or stakeholder groups. This study is the first in-depth qualitative multi-stakeholder examination of the higher education environment in Singapore during the COVID-19 pandemic. It explored the perceptions of the quality of digital pedagogy during COVID-19, how universities have adapted because of the pandemic, and how leaders, teaching staff and students have been affected by the management and educational changes via 13 semi-structured interviews across six Singapore higher education institutions. Through purposive sampling, we explore current stakeholder perceptions, structural education changes, and personal learning and teaching impacts of COVID-19. Applying Braun and Clarke's approach to thematic analysis, we inductively uncovered four major themes: the Singapore government's approach to COVID-19 and its effects on delivery;academic leadership approaches;education technology;and well-being. This article is critical as a key foundation to understand how Singapore is responding with unique geopolitical differences. We discuss the practical implications of our research for current university faculty and students during and beyond the pandemic, and outline opportunities for future research. © 2022, The Author(s), under exclusive licence to Springer Nature Singapore Pte Ltd.

End-User Stakeholder Engagement in Refurbishment Design in Higher Education

The refurbishment of building facilities needs to incorporate end-user engagement to ensure refurbished building facilities outcomes that include user-responsive learning spaces and satisfy users’ learning needs. However, existing refurbishment design process frameworks neglect to show the engagement process. A new framework for engaging end users in the refurbishment design of building facilities in higher education is presented. A qualitative research methodology was employed to obtain and analyse interview data from twenty-one design team stakeholders involved in two cases of refurbished building facilities in higher education institutions in Australia and New Zealand. The findings revealed four core themes which indicate the context and phases in the refurbishment design process where end-user engagement should be taken seriously. They are the higher education context, early design, user engagement in the design process and post-design phases. In addition, the findings revealed six specific strategies for end-user engagement in the refurbishment design of building facilities in higher education institutions. They are identifying stakeholder value systems, capturing end-user needs, communicating and integrating. Others are the setting of engagement boundaries and surveying of end users. This study modified the project heartbeat originally developed by Stanford University in 2010 for the refurbishment design process in a higher education context. The new framework bridges the gaps in the current literature between stakeholder theory and refurbishment design, and, by incorporating the refurbishment design processes, the framework can be employed in wider education and other project contexts to facilitate the balanced involvement of end users.

Stakeholders analysis of COVID-19 management and control: a case of Iran.

BACKGROUND: The COVID-19 pandemic is a multi-faceted phenomenon with many political, economic and social consequences. Success in managing and controlling this pandemic depends on the coordinated efforts of many organizations and institutions. Therefore, this study aimed to identify and analyze the actors and stakeholders related to managing and controlling this pandemic in Iran. METHODS: This mix-method stakeholder analysis was conducted in 2021 nationwide as retrospectively. The purposive sampling method was applied when inviting eligible participants to participate in the study. Our study was conducted in two phases. In the qualitative phase, data were collected using a semi-structured interview. An interview guide was developed based on the WHO stakeholder analysis framework. In the quantitative phase, we used a questionnaire developed based on the study framework. Each question was scored on a 5-point Likert scale, with a score greater than 4 was considered as high, 3-4 was considered as moderate, and 1-3 was considered as low. Data were analyzed using framework analysis, WHO stakeholders' analysis framework and MENDELOW matrix. MAXQDA qualitative data analysis software Version 11 and Policy Maker software (Version. 4) were used for data analysis. RESULTS: A total of 48 stakeholders were identified. Ministry of Health (MoH), National Headquarters for Coronavirus Control (NHCC) had the highest participation level, high supportive position, and knowledge of the subject. The Parliament of Iran (PoI), Islamic Revolutionary Guard Corps (IRGC), and Islamic Republic of Iran Broadcasting (IRIB) had the highest power/influence during the Covid-19 epidemic. Only two stakeholders (6.06%) had high participation, and 18.18% had moderate participation. All stakeholders except for the NHCC and the MoH lacked appropriate knowledge of the subject. Furthermore, only three stakeholders (9.09%) had high power/influence. CONCLUSION: Given the multidimensional nature of Covid-19, most institutions and organizations were involved in managing this pandemic. Stakeholders with high power/authority and resources had a low/moderate participation level and a moderate supportive position. Moreover, organizations with a high supportive position and participation had low power/authority and resources to cope with COVID-19.

Participatory Approach to Wetland Governance: The Case of The Memorandum of Understanding of the Sečovlje Salina Nature Park

Wetlands are defined as dynamic ecosystems that combine the characteristics of aquatic and terrestrial ecosystems and are important from ecological as well as social and economic perspectives. In response to the intense degradation and alteration of wetlands, communities have developed various management strategies. One of the ways to achieve more effective participatory wetland management is to introduce the concept of a Wetland Contract, a voluntary agreement that ensures sustainable management and development of wetlands. This study on the Sečovlje Salina Nature Park in Slovenia follows the methodology of the preparation (legal framework, scientific description and stakeholder analysis) and implementation (organization of Territorial Labs, scenario planning and development) stages of the Wetland Contract concept. Of approximately 200 potential stakeholders, 34 participated in the Territorial Labs, and 16 stakeholders signed the less binding type of Wetland Contract, called the Memorandum of Understanding. The Memorandum of Understanding and its implementation process, which included systematic cross-sectoral participation, successfully overcame conflicts between stakeholders with different interests. The methodology used has shown great potential for further applications in wetlands of common interest.

The role of trade unions in promoting CSR in Bangladesh’s ready-made garments sector: the post-pandemic scenario

Purpose: This study investigates the effectiveness of trade unions in preserving and promoting the rights of the worker, and being their voice in ensuring safe working conditions as part of the firms’ CSR activities. Design/methodology/approach: Data were collected from employees, managers, and owners of ready-made garments firms in Bangladesh. An open-ended survey instrument was used and distributed widely. Analysis of the 200 responses was undertaken using the qualitative narrative technique. Findings: The findings show that, unlike traditional labor-management relations, in Bangladesh managers tend to have a more favorable attitude towards unions than employees do. The strong political links between the factory owners and the unions’ leadership raise questions about whose interest the unions represent. Practical implications: The authors highlight how adopting a CSR agenda can help unions make better representations on behalf of their members. This, in turn, can enhance the workforce’s efficiency and help strengthen the sector to develop processes to help face disruptions like those experienced during the COVID-19 pandemic. Originality/value: The study is unique in addressing the role of unions in promoting CSR activities in emerging economies, where the formal institutional application remains limited. The study’s findings can help explain some of the sector’s challenges. © 2022, Emerald Publishing Limited.

Online learning: a stakeholders' analysis using structural equation modelling

The overall evaluation of any system requires an evaluation of all the components of that system. Administration, teachers, students, infrastructure, online platforms and pedagogy are the components of the online education system. The existing studies lack consideration of all such components of online education and specifically from teachers' perspectives. An instrument considering all components of the online education system was developed. A total of 1390 responses from teachers of Higher Education Institutions (HEIs) of India were received through online surveys. The instrument is reliable with RMSEA (0.056), chi(2) (3.819) and stands at higher than 0.90 goodness-of-fit on various indices. Hypotheses were tested on 32 variables and 903 valid responses using Structural Equation Modelling (SEM) and Multiple Regression Analysis. The analysis established that the factors, i.e., 'teacher's commitment' and 'benefit to teachers', are significantly correlated. Administrative support has a positive impact on 'benefit to teachers'. The factors 'students' sustainable engagement', 'benefit to teachers' and 'technical resources' have a significant and positive influence on the overall rating of online education. The findings will also provide an opportunity to convince, motivate, and inspire the students and the teachers to adopt an online education in the post-COVID usual scenario.

Rethinking destination success: An island perspective

The global tourism industry has shifted due to COVID-19, with tourismdependent islands facing a dire need to realign and reconstruct their tourism offerings to remain competitive. The traditional mass tourism model that has dominated island development has to be re-examined in this new tourism environment with new mindsets regarding the current conditions for destination success. This paper aims to promote an understanding of destination success in an island context and to identify which determinants are critical during this period to achieve optimal destination success. The findings from this study suggest that island destinations are at a critical turning point, and key strategic shifts are necessary to enable future destination success as defined by the Destination Management Organisations. There is a need to shift from management to stewardship, from product to experience, from quantity to quality, and from stakeholder presence to engagement. Core to these strategic shifts is an incorporation of locals as central to the quality of the overall experience, with less reliance on the natural resources (sun, sea, and sand) to which these island destinations have been beholden to for decades. [ FROM AUTHOR] Copyright of Island Studies Journal is the property of Island Studies Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Leveraging the organizational mission statement to communicate identity, distinctiveness and purpose to primary and secondary stakeholders during COVID-19

Purpose>This study examines comprehensiveness and responsiveness of mission statements for the top 100 retailers on the 2020 National Retailers Federation list in order to (1) evaluate how effectively they communicate organizational identity, values and purpose, (2) underscore a distinctive commitment to stakeholders and (3) what extent these efforts are reflected in revised mission statements or addenda to meet global pandemic challenges.Design/methodology/approach>The study employs a 4-question metric to measure comprehensiveness and a two-pronged qualitative method of analysis consisting of keyword searches followed by content analysis.Findings>Retailer statements are considerably comprehensive in describing purpose and audience yet very few articulate stakeholder value, differentiate themselves as distinctive or substantively reaffirm their core mission and values. Retailers seem more invested in strategic communication around diversity, equity and inclusion, based on web content in their consumer, job seeker and investor touchpoints.Research limitations/implications>Coding and interpreting language through content analysis methods may introduce some level of subjectivity, particularly when dealing with unstructured data. Implications for how organizations acclimated in order to survive and thrive, while maintaining focus on stakeholders and strategy. Examining organizational mission statements and their contexts yields perspective into how organizations define themselves and what they do during times of crisis.Originality/value>This study provides insights into the content, structure and functions of the statements against a specific comprehensiveness metric and reveals patterns about the texts and their contexts during a pandemic and strong cultural and societal movements.

Has the Volume-Based Drug Purchasing Approach Achieved Equilibrium among Various Stakeholders? Evidence from China.

Volume-based drug purchasing by China's health insurance system currently represents the largest group purchasing organization worldwide. After exchanging the market that accounted for nearly half of the volume of the healthcare system for the ultra-low-price supply of limited drugs, what are the effects on patient and funding burdens, drug accessibility, and clinical efficacy? We aimed to verify the effectiveness of the policy, explore the reasons behind the problem and identify regulatory priorities and collaborative measures. We used literature and reported data from 2019 to 2021 to conduct a stakeholder analysis and health impact assessment, presenting the benefit and risk share for various dimensions. The analysis method was a multidimensional scaling model, which visualized problematic associations. Seventy-nine papers (61 publications and 18 other resources) were included in the study, with 22 effects and 36 problems identified. The results indicated favorable affordability and poor accessibility of drugs, as well as high risk of reduced drug quality and drug-use rationality. The drug-use demand of patients was guaranteed; the prescription rights of doctors regarding clinical drug use were limited; unreasonable evaluation indicators limited the transformation of public hospitals to value- and service-oriented organizations; the sustainability of health insurance funds and policy promotion were at risk; and innovation by pharmaceutical companies was accelerated. The problems associated with high co-occurrence frequencies were divided into the following clusters: cost control, drug accessibility, system rationality, policy fairness, drug quality, and moral hazards. These findings suggested that China has achieved short-term success in reducing the burden on patients and reducing fund expenditure. However, there were still deficiencies in guaranteed supply, quality control, and efficacy tracking. The study offers critical lessons for China and other low- and middle-income countries.

‘ARE YOU CONCERNED ABOUT ME TODAY’ - AN MDT APPROACH TO IMPROVING DELIRIUM RECOGNITION

Introduction Delirium is a common neuropsychiatric syndrome that increases the likelihood of adverse outcomes for patients admitted to hospital. Delirium is preventable and treatable. Recognition of the syndrome is challenging. Our aim was to increase this recognition through robust inpatient screening, utilising a multi-disciplinary team (MDT) approach. Method Stakeholder analysis for a quality improvement project revealed that junior doctors were members of the team most likely to perform a 4AT. Plan, do, study, act (PDSA) cycles were carried out: 1. Junior doctor engagement 2. Verbal prompts in huddle 3. Healthcare assistant (HCA) questionnaires. Results Baseline data showed that on average 0.6% patients had new 4AT over one week on elderly care wards. Intervention 1 involved 4AT handouts given to junior doctors. Number of 4ATs was 3% of patients per week. Intervention 2 used prompts in the morning MDT huddle, asking about concerns for patients. This increased the number of patients having 4AT per week to 6.5%. HCAs did not attend huddles and were targeted in the third intervention. A questionnaire with delirium information and the subsequent question ‘are you concerned about this patient’ was placed in patient bedside folders. This gave opportunity for HCAs to escalate patients to huddle so 4ATs could be carried out. The questionnaire was completed for 62% of patients, but only 1.4% patients were flagged up and subsequently had 4AT. This time was complicated however by the wards becoming Covid-19 wards. Conclusion Delirium is common however there is missed opportunity for earlier identification. Utilising HCAs with bedside questionnaires was time efficient and ensured robust escalation to prompt further investigation. When incorporated into huddle this could lead to more delirium diagnoses if carried out over a longer period, outside of the Covid-19 pandemic and on a ward solely populated with elderly care patients.

Crowd Models for Last Mile Delivery in an Emerging Economy

The dramatic rise in online shopping means that the last mile delivery (LMD) task is becoming extremely important. However, last mile delivery faces many economic, social, and environmental challenges. A fast-growing innovative solution is Crowd Logistics Delivery (CLD). This study investigates how CLD is meeting these challenges in a rapidly emerging economy (Saudi Arabia). It uses semi-structured interviews to analyse CLD from the perspectives of multiple stakeholders, focusing on its implementation, benefits to different stakeholders, and its limitations. While the findings of this study broadly support the work of other studies in this area, it provides several new insights. It observed three different business models being used for CLD: B2B, B2C, and C2C. It identified the internal success factors of each business model, including registration, assigning orders, compensation, and the payment model. It revealed the motivations for stakeholders to use CLD as a last mile delivery solution, such as LMD-related benefits and the social impact on society. In addition, the study highlighted the four main challenges these CLD implementations face that impede their success: legislation, availability of supply/drivers, trust, and culture. These results add to the rapidly expanding field of CLD.