The impact of ESG tilting on the performance of stock portfolios in times of crisis

This paper investigates whether there exists a clear relationship between ESG indicators and financial performance with specific reference to the CoVid-19 crisis and to discover what are, if any, the key takeaways for issuers that emerge from such relationship. To assess this connection, we carried out an ESG scores based long-short portfolio analysis in the spirit of Fama and French (1992) on the European market in the period 2016‒2021. The results indicate that there is robust evidence that the bottom decile portfolio provides negative alphas and some weak evidence that the long-short portfolio provides some positive abnormal returns compared to all three most prominent asset pricing models (CAPM, Fama-French three-factor model and Fama-French five-factor model). © 2022

Reversibility between ‘cocreation' and ‘codestruction': evidence from Chinese travel livestreaming

Travel livestreaming has brought light to the tourism industry during the darkness of the COVID-19 pandemic. Although travel livestreaming is in full swing in practice, academic research on this subject is somewhat lagging. Value dimensions/drivers derived from service field may contribute to the overall value of relevant stakeholders. The aim of this preliminary study is to identify emotional experiences from the perspective of travel livestream viewers, revealing the drivers of value cocreation and codestruction. Based on grounded theory, data were collected through in-depth semistructured interviews, and 11 functional dimensions were revealed, namely, authenticity and immersion, entertainment, remuneration, uniqueness, symmetry, utility and convenience, interactivity, technical support, livestreamer characteristics, and regulators. These dimensions are contributed by multiple entities, including travel suppliers, livestreamers, live platforms, other viewers, individuals, and the external environment. These findings provide evidence of the reversibility of cocreation and codestruction and makes contributions to both theory and practice, especially regarding implications for future research. © 2021 Informa UK Limited, trading as Taylor & Francis Group.

Quantum computing led innovation for achieving a more sustainable Covid-19 healthcare industry

Involvement of multiple stakeholders in healthcare industry, even the simple healthcare problems become complex due to classical approach to treatment. In the Covid-19 era where quick and accurate solutions in healthcare are needed along with quick collaboration of stakeholders such as patients, insurance agents, healthcare providers and medicine supplier etc., a classical computing approach is not enough. Therefore, this study aims to identify the role of quantum computing in disrupting the healthcare sector with the lens of organizational information processing theory (OIPT), creating a more sustainable (less strained) healthcare system. A semi-structured interview approach is adopted to gauge the expectations of professionals from healthcare industry regarding quantum computing. A structured approach of coding, using open, axial and selective approach is adopted to map the themes under quantum computing for healthcare industry. The findings indicate the potential applications of quantum computing for pharmaceutical, hospital, health insurance organizations along with patients to have precise and quick solutions to the problems, where greater accuracy and speed can be achieved. Existing research focuses on the technological background of quantum computing, whereas this study makes an effort to mark the beginning of quantum computing research with respect to organizational management theory. © 2022

Identifying the Impacts of COVID-19 on Chilean Construction Projects

The construction industry has been highly disrupted by the pandemic as the development of construction projects must be adapted due to policies to minimize the spread of COVID-19, such as social distancing. As the construction industry contributes approximately 7% of Chilean GDP, it is important to identify and understand the impacts the construction industry has suffered due to the pandemic context. This study aims to identify the impacts of COVID-19 on Chilean construction projects. This study is enabled by data from 40 semi-structured interviews collected between May and November 2020 with multiple stakeholders working on projects during the pandemic, namely construction managers, construction engineers, and laborers of construction work. This study's results are obtained by categorizing the impacts of COVID-19 on Chilean construction projects, performing content analysis to the data collected. We found that the impacts of COVID-19 on construction projects can be classified in nine categories, being the categories with the most coded responses the following: economic impacts, productivity, and the stop and delay of construction projects. Additionally, the impacts from COVID-19 were identified to reach multiple levels, namely at the company, project, workers, and suppliers and subcontractors' levels. The most coded excerpts regarding the impacts of COVID-19 were found at the project and workers' levels. This study is a first step that identifies the impacts suffered by the construction industry due to pandemic conditions;understanding these impacts may guide the most appropriate plans and policies of decision-makers in the fight against COVID-19 in the construction industry. © 2023, Canadian Society for Civil Engineering.

Stakeholder pressure and innovation capacity of SMEs in the COVID-19 pandemic: Mediating and multigroup analysis.

During environmental crises, it has always been particularly interesting to investigate how companies, specifically small- and mid-sized enterprises (SMEs), find solutions to survive and learn how to act in adverse situations. We conducted our study during the current coronavirus pandemic to analyse how stakeholder pressure affects both the innovation capabilities of SMEs and their firm performance. On the one hand, we examine whether the market and financial performance are better in the presence of less stakeholder pressure. On the other hand, we analyse whether SMEs implement internal mechanisms that enhance their innovation capacity to solve external problems caused by greater stakeholder pressure, which in turn affects firm performance. Our main findings show that during the pandemic, stakeholder pressure is related to the innovative capacity of SMEs; therefore, the higher the pressure, the more important the innovative response of SMEs. However, with higher pressure, the company's performance would be directly reduced in the short term, as the conditions set would be more unfavourable. Innovation capacity also plays a mediating role in preventing poor business performance because of increased stakeholder pressure. Owing to the importance of the chief executive officer (CEO) in SMEs, we test, through multigroup analysis, the differences based on the CEO's educational level. For example, commitment to innovation in SMEs may be more important for managers with higher education. Finally, our findings show how managers can learn to face new challenges in unfavourable environments.

STAKEHOLDERS' PERCEPTION OF THE IMPACTS AND RECOVERY STRATEGIES TO APPLY IN THE FACE OF A SEVERE TOURISM CRISIS: THE CASE OF COVID-19 IN SPAIN

This research begins with the possibility of taking advantage of a very unusual situation, such as the first days of a dramatic pandemic with a significant impact on tourism activity, to obtain relevant information on stakeholder perceptions at that precise moment. The aim is to capture the different perceptions on the effects and possible recovery strategies for destinations, which could condition the touristic make-decision process for its design. For this, 285 professionals in the Spanish tourism sector were surveyed between 03/27/2020 and 04/30/2020. A review of other exogenous touristic crises has been done to define this survey process, identifying the primary variables, dimensions and consequences, and the recovery strategies applied. The results permit identifying preferences of the sector in an extreme crisis and identifying differences between different stakeholder types. This research offers a substantial amount of relevant information which can be very useful to compare with future research after recovery and to be able to conclude this kind of rush and uncertain decision- making processes with a view to a more efficient early design of recovery strategies against the exogenous crisis. © 2022 Universidad de Murcia. All rights reserved.

Account(share)ability through social media during the COVID-19 emergency: the case of universities

PurposeThis paper aims at exploring how and to what extent universities enlisted Facebook, a social media platform, in the discharging and shaping of their accountability during the COVID-19 emergency.Design/methodology/approachDrawing on the literature on accountability in the virtual world and crises, a netnographic analysis of the Facebook postings by a sample of Italian universities is performed to identify and interpret the accountability discharged via social media platforms by universities during the COVID-19 pandemic.FindingsUniversities used social media in a range of modes, from conveying simple instructions to rendering traditional accountability for their conduct during the crisis. However, in various Facebook postings, they give voice to various stakeholders' thoughts and experiences, thereby completely reversing the traditional accountability relationship and making the various stakeholders feel included in the university community.Practical implicationsSocial media can constitute a useful tool for organizations willing to deploy different modes of accountabilities, according to what is required by the specific situation. In the authors' case, social media provided a forum for account-sharing during a critical situation that was common to both the account giver and the recipient.Originality/valueTo the best of the authors' knowledge, this is the first study to investigate the use of social media by universities for accountability purposes and to reveal their possibilities in supporting more ethical forms of accountability.

Are sustainable firms more profitable during COVID-19? Recent global evidence of firms in developed and emerging economies

PurposeThis paper investigates whether sustainability performance (SP) protects financial performance (FP) for firms in both developed and emerging economies during the COVID-19-induced economic downturn.Design/methodology/approachUsing a recent sample of firms in 34 countries between 2003 and 2021, the authors employ ordinary least squares regressions, moderations and the Heckman two-step method to test the hypotheses.FindingsFirms with strong SP have higher FP in developed and emerging economies in the upcoming year. During the COVID-19 crisis in 2020–2021, the impact of sustainability on FP is pronounced in developed but not in emerging economies. Furthermore, cross-listings expose firms in emerging economies to high-standard institutional mechanisms in developed economies. Thus, sustainable firms in emerging economies cross-listed on European stock exchanges are more profitable.Practical implicationsFor regulators and standard setters, the global-level comparative analysis helps them find solutions that may assist firms in improving SP globally (e.g. mandatory reporting) and enduring crises resiliently. For institutional investors, the study reveals the relatively different impact of sustainability risk for firms in developed and emerging economies. For practitioners and private sector firms, this study contributes to the dialogue on what makes firms more resilient in COVID-19. Although COVID-19 might be temporary, the lessons learned could protect firms from future crises.Originality/valueThe authors contribute to the contingency perspective between sustainability and financial performance by providing recent empirical evidence in a global setting during the COVID-19 pandemic. The authors demonstrate how different external institutional mechanisms (rule-based governance and relation-based governance) and cross-listing affect the SP-FP relationship during a crisis. The authors extend the knowledge in crisis management literature with a comparative study and fill the research gap on how SP affects FP for firms in emerging economies compared to developed economies.

Influence of Corporate Governance on Firm Value: Sequential Mediating Role of CSR and Organizational Identification

Corporate Governance (CoGv) has gained significance with an increase in the number of enterprises and has evolved with several prescriptions from scholars and broader audiences (shareholders and stakeholders). Another reason for this growing significance can be attributed to the pressing social and environmental concerns that these enterprises share. This study focuses on Small and Medium Enterprises (SMEs) in India. It proposes a conceptual model and attempts to provide insight into the role of corporate governance in enhancing Firm Value (FV). Some studies have established a positive relationship between these two variables. However, this relationship can be further enhanced by variables such as Corporate Social Responsibility (CSR) and Organizational Identification (OI). The proposed conceptual model has been empirically tested to check whether these variables have contributed to enhancing FV. The study uses Partial Least Squares-Structural Equation Modeling (PLS-SEM) along with SmartPLS. It provides empirical evidence on the mediating influence of CSR and OI and the mediating effect between CoGv and FV. Based on the findings, theoretical and managerial implications are also proposed.

CSR crises from the consumers' perspective: a multidimensional typology and future research agenda

Purpose>The purpose of this paper is to develop a multidimensional corporate social responsibility (CSR) crisis typology from the consumers' perspective and to provide an agenda for future research.Design/methodology/approach>Basic content-related dimensions for characterizing CSR crises from the consumers' perspective are derived from a review of relevant static crisis typologies. Different types of consumer responses to negative CSR information are derived from various theoretical approaches. Dynamic process models of corporate crises are reviewed to assign various types of consumer responses to different crisis phases. Linking both static and dynamic approaches leads to a comprehensive consumer-oriented typology of CSR crises that is illustrated with examples.Findings>A CSR crises typology is developed based on three consumer-related dimensions: the extent to which the company is attributed blame by consumers;the amount of perceived damage potential;and the perceived CSR relevance of the crisis situation. The combination of these dimensions results in eight different crisis types. For each of these crisis types, different forms of consumer responses are assigned that prevail in the so-called potential, latent and manifest crisis phase.Research limitations/implications>Future research could address the empirical review of the crisis typology presented, its refinement by considering various consumer and stakeholder segmentation approaches and the advanced dynamic analysis of CSR crises by including stakeholder characteristics that impact the diffusion of CSR-related negative publicity.Practical implications>The results of this paper support early crisis detection and effective crisis management by identifying relevant target variables for crisis communication.Originality/value>The typology developed enables a broad spectrum of CSR crises to be classified, including those that have been neglected in previous systematization approaches, such as CSR-related tensions, general sustainability crises and product-harm crises. Due to its theoretical foundation, this paper also contributes to a clearer demarcation of existing CSR crisis constructs.

COVID-19 Special Section: Introduction Targeted reflection, mutual understanding, and collaborative working. Building blocks for post-pandemic models in higher education

This introduction to the COVID-19 Special Section highlights the importance for targeted reflection on pandemic experiences, mutual understanding of perspectives and best practice sharing by and across stakeholder groups. Higher education, similar to other global sectors, has been profoundly shaken by the realities brought about since March 2020, and different stakeholders have felt the impact and consequences of the pandemic on a daily basis. Reports of challenges go a long way towards enabling understanding;however, unless these are combined with demonstrations of responses in context and analyses of their effectiveness, they remain at the level of awareness and cannot move towards action. Sharing the lessons learned, alerting to specificities and gaining perspectives have never been more timely, as higher education shapes future models for enhanced stakeholder experiences within increased quality parameters. Notwithstanding the disruptive effect on societies, COVID-19 must also be recognised as an accelerator for higher education, impacting digitalisation, accessibility and creating opportunities for new approaches to educational delivery and collaboration. The papers in this Special Section cover a variety of contexts, moving swiftly from Spain to Poland to the United States of America, India and Iran to return to Europe, i.e. Slovenia. Authors tackle specific challenges experienced by stakeholders, be they students, teaching and administrative staff, researchers or policy makers, and discuss lessons learned, highlight perceived benefits and recommend how these may be translated into policy and practice. © 2022 University of Deusto. All rights reserved.

Research on the relationship between wellness tourism experiencescape and revisit intention: a chain mediation model

PurposeThis study aims to construct a scale for measuring the spa hotel experiencescape in wellness tourism, clarify the mechanism through which wellness tourism experiencescape influences revisit intention and investigate the mediation roles of authenticity, memorability and organizational identification.Design/methodology/approachThis study conducted content analysis of interviews, online reviews and relevant articles and used the concept of experiencescape to interpret spa hotels' experiential environment. The stimulus–organism–response (SOR) model was used as the basis for introducing authenticity, memorability, organizational identification and revisit intention to investigate how wellness tourism experiencescape affects tourists' behavior. In total, 488 valid questionnaires were collected at Taiwanese spa hotel clusters.FindingsFour factors of spa hotel experiencescape were identified: health promotion treats, mental learning, unique travel experience and healthy diet. Existential authenticity–memorability and existential authenticity–organizational identification exerted full positive mediation effects in the relationship between wellness tourism experiencescape and revisit intention.Practical implicationsThis study provides guidance on experience design for spa hotels. It promotes the consideration of existential authenticity in wellness tourism design.Originality/valueThe COVID-19 pandemic has raised awareness of wellness, drastically increasing the potential of the wellness tourism market. This study investigated the construction of wellness tourism experiencescape and its influence, and the findings can facilitate post-pandemic restoration of the wellness tourism industry. On the basis of SOR model, a chain mediation model was proposed to reveal the influence of wellness tourism experiencescape on revisit intention. Existential authenticity was discovered to play a crucial role in the relationship between wellness tourism experiencescape and revisit intention, which suggests that existential authenticity should be considered during service design and in marketing strategies for wellness tourism.

Reflecting on the importance of open communication and social capital for the co-creation of knowledge in Irish fisheries

Fishing industry stakeholders have unique and important contributions to make to fisheries research. Co-operative and collaborative research approaches between science and industry are important to facilitate the documentation of fishers' knowledge and the co-creation of common understandings. Successful collaborations require open communication, trust and social capital, but numerous barriers exist to establishing these effective partnerships. This paper takes a narrative approach to reflect on the authors' experiences of engaging and collaborating with Irish fishers in the quest for the co-creation of knowledge, while considering how data from industry can best be used and integrated into scientific processes. This includes reflecting on barriers faced, in addition to motives and opportunities that have enabled this work to progress. Through case study examples, we reflect on issues surrounding misunderstandings regarding the roles of scientists and the scientific process, a lack of transparency, a lack of trust, historical/legacy issues, and contemporary pressures including the COVID-19 pandemic and impacts of Brexit. Building trust and active communication are identified as key elements to effectively co-create knowledge and common understanding. Trust is often developed in an informal setting, but more formalized processes, increased transparency and opportunities to engage, and institutional supports may further facilitate effective knowledge co-creation in fisheries. Copyright © 2023 Calderwood, Pedreschi, Ó Cuaig and Reid.

Social impact as corporate strategy: responsibility and opportunity

The level of social responsibility expected by society has risen significantly in recent years. Some companies used to pursue Corporate Social Opportunity (CSO) thinking about how companies engage with significant social shocks over the short-term. These actions are symbolic and empty gestures. Based on our collected business cases and conceptual analysis, we suggest a three-part framework for turning short-term windows of opportunity into long-term value-creation: knowing, doing, and repeating the right things. Going beyond corporate social opportunity towards responsibility requires authentic long-term strategy driven by social impact.

The Impact of COVID-19 Outbreak on International Student Mobility: Analysis, Response Strategies and Experience from China

The sudden outbreak of COVID-19 has had a huge impact on international higher education. As the largest exporter of international students, China bore the brunt. Facing the uncertainty of health and overseas study policy brought by the pandemic, Chinese students and international students in China are all waiting and considering whether to abandon or change their study abroad plans. In this article, we analyze the impact of the pandemic on the mobility of different international student groups in China and discuss China's higher education countermeasures from the perspectives of government, higher education institutions (HEIs), academic researchers, students, and service agencies for studying abroad. China's experience in combating COVID-19 can offer valuable lessons for global student mobility and international higher education, including building up a top-down government-led management system, a collaborative network of different stakeholders, and fighting the pandemic with international education cooperation.

Compliance courses for North American importers

This article presents compliance courses made by the International Wood Products Association (IWPA) for the Lacey Act and other laws affecting the wood-products industry. The training encourages importers to work closely with suppliers to ensure they have access to the information needed to understand the rules and conduct robust due diligence. The course was crafted in the hope that it would help develop an industry-wide class of wood trade compliance professionals. The initial compliance and due-diligence course in 2016 was extremely well-received, it led to a series of more advanced courses, comprising, "Advanced Wood Trade Compliance", "Audits for the Wood Trade Professional", "Wood Products Supply Chain Mapping Basics", and "Formaldehyde Emissions Regulations for the Wood Trade Professional". IWPA has conducted briefings and training for suppliers worldwide, partnering with organizations, such as the International Tropical Timber Technical Association, the Global Timber Forum, the Malaysia Timber Council, and several Chinese industry associations. The global COVID-19 pandemic has led IWPA to re-examine how stakeholders access its wood-trade compliance training courses. In the due-diligence space, travel restrictions are requiring that wood-product importers re-evaluate their due-diligence procedures to ensure they continue to meet the requirements of the Lacey Act and other relevant laws and regulations. IWPA will continue to update its courses to reflect the new reality. In particular, and for the first time, it will offer courses virtually and via IWPA's e-learning platform in the second half of 2020.

The Healthy Communities Initiative: Gathering Community Input During COVID-19

The Louisiana Healthy Communities Initiative, led by the LSU AgCenter, guides SNAP-Ed policy, systems, and environmental change efforts. Prior to COVID19, agents held in-person community forums to gather input and community priorities for interventions. COVID19 spurred innovation in this process. Although many states have used videoconferencing services to host meetings, lack of functional internet access posed a barrier for many communities in Louisiana.To gather broad community input through Qualtrics surveys in order to assess needs and assets, guide project prioritization, and gather feedback on previous projects.Qualtrics surveys were distributed via email to community members, stakeholders, and partners serving low-income audiences. Three surveys solicited feedback for existing Healthy Communities coalitions (n = 45), 1 survey gathered initial input for a newly formed Healthy Communities coalition (n = 63). The overall response rate across all surveys was 23.6%.Survey responses to community health and engagement questions were separated by counties and analyzed through qualitative content analysis. The research team worked with Extension agents to conduct member checking through discussing survey results with participants.One hundred and eight responses were received from 4 communities. Extension agents reported high satisfaction with the process. Surveys provided action items and potential new coalition members. Across all 4 communities, common themes included acknowledging racial health disparities, a need for greater community involvement in coalition efforts, and a lack of healthy food options.Qualtrics surveys were an effective way to gather community input and allowed wider participation than would have been possible with a virtual meeting. Post-COVID, agents plan to continue to solicit community input through Qualtrics surveys, in addition to face-to-face forums. This method is a valuable tool for lower-income and rural communities. Results reflected an awareness of low community engagement, racial health disparities and limited healthy food access.

Responsive Feeding During COVID-19: Evaluation of a Specialized Training for ECE Providers and Stakeholders

Practicing family style meal service in early care and education (ECE) settings supports children's autonomy and improves self-regulation of energy intake. However, during COVID-19, CDC passed a directive to ECE to pause family style meal service. Therefore, we conducted an ECE webinar focused on how to feed children responsively during plated meal service to help providers support children's autonomy and self-regulation.To evaluate changes in the level of understanding, behavioral intention to implement knowledge, and confidence about how to feed children (2-5 years) responsively during plated meal service. Also, to determine need for future training opportunities.Retrospective pretest-posttest study. The webinar was advertised through an email newsletter disseminated by a national-level platform, Penn State Extension Better Kid Care. Participants attended the online webinar for 1 hour on August 11, 2020, had access to an Extension publication (http://bit.ly/3pnJ71X) and responded to a follow-up survey (Qualtrics Link: http://bit.ly/3jMWvvv). Participants identified themselves as either ECE providers (n = 77) or other stakeholders (n = 30), who can offer opportunities or guidance to providers.Change in self-reported evaluation score (range 1 = low to 7 = high) for understanding, behavioral intention to implement knowledge, and confidence about how to feed children responsively during plated meal service. Paired sample t tests (alpha = 0.05) followed by Sidak-Bonferroni correction (adjusted P = 0.007).Both providers and stakeholders reported significantly higher (P < 0.001) level of understanding, intention to implement knowledge obtained, and confidence regarding implementing responsive feeding during plated meal service after the webinar compared to before the webinar. Participants expressed need for online nutrition trainings with emerging themes such as feeding infants, safe food preparation and storage, flexibility of CACFP rules, and physical distance during meals.Intentional mealtime conversations, giving children small tasks supporting their autonomy, and setting clear expectations while adjusting mealtime routines can offer a promising avenue for implementing responsive feeding during plated meal service.

Food Security at a Private, Midwestern University During COVID-19

Food insecurity among college students has been estimated between 32.9% to 50.9% of students. Food insecurity among college students is associated with poor nutrition, higher stress levels, and poorer academic outcomes. First-generation, low-income, and students of color are at higher risk of food insecurity.To assess food security at a private university during the COVID-19 pandemic.This cross-sectional study was conducted in Fall 2020 at a private, Midwestern university with approximately 5,400 students. Participants were recruited via email. An online survey was administered to 393 students, aged 18-53 years (M = 20.69 ± 4.07). Participants were predominantly White (n = 338, 86%), US citizens (n = 383, 98%), majority female (n = 300, 76%), mostly undergraduate (n = 361, 92%), and 113 (29%) were first-generation students. Eighty-one (21%) participants reported living with a parent/guardian.The USDA's 18-item Household Food Security Survey was used to assess food security. A total food security score was calculated, and participants categorized as high, marginal, low, or very low food security. A t test was performed to determine if a difference existed between food security scores for participants who were/were not first-generation students.Of the 393 participants, 199 (50.6%) reported high food security, 73 (18.6%) marginal, 51 (13.0%) low, and 70 (17.8%) very low. Based on the USDA classification, 69.2% were food secure while 30.8% were food insecure. First-generation students had significantly greater food insecurity (M = 3.22 ± 3.40) than non-first-generation students (M = 1.67 ± 2.63), [t(169.27) = 4.37, P < 0.000].Food security among participants was higher than estimates for college students pre-COVID-19. One possible explanation is that more students may have been living at their permanent residences due to remote learning. First-generation students continue to be at high risk for food insecurity. Nutrition educators can collaborate with administrators and other stakeholders to provide resources to increase food security among students.

COVID-19 Distance Education Process from Different Perspectives: Being a School Stakeholder during the Pandemic

The COVID-19 pandemic has caused a butterfly effect all over the world, giving rise to storms in many areas such as education, health and economy. Considering the partners of the educational organizations, it was seen that many students, parents, teachers and administrators were deeply affected by the epidemic process. Many countries had to close their schools to prevent the spread of the epidemic. In the study it was aimed to understand what happened and to put forward some practical solutions based on the opinions of administrators, teachers, students and parents regarding distance education during the COVID-19 pandemic. In the study, a multiple case study design was used to examine the distance education process comprehensively according to the qualitative research method. The opinions of the administrators, teachers, students and parents in distance education process in different regions and socio-economic schools of Izmir were consulted according to the maximum diversity sampling method. Their opinions were collected via a semi-structured interview form using Zoom application and the data were subjected to content analysis. As a result of the analyzes, when the distance education process was evaluated from the point of view of managers, it was seen that they experienced problems in crisis management, teacher motivation and planning. Teachers, on the other hand, were found to have problems in classroom management and digital literacy. The students had difficulties in motivating in the lesson and gave up attending live lessons due to systemic problems. It was determined that parents had difficulties in supporting their children. Policy makers work on possible scenarios in order to be prepared for possible crisis moments such as COVID-19 pandemics, managers are trained for crisis and change management, assigning individuals with sustainable leadership qualities as managers, ensuring teachers to receive the necessary training to become literate of information and communication technologies, developing students' skills such as self-control and problem solving, implementing a family education system that includes pedagogical support for parents, etc. are among the suggestions brought in the context of the study.