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1.
Expert Systems with Applications ; 217, 2023.
Article in English | Scopus | ID: covidwho-2242690

ABSTRACT

During COVID-19, the explosive growth of demand for fresh agricultural products on E-commerce platform has increased the difficulty of maintaining the greenness and freshness in delivery. The traditional cold chain delivery is effective in keeping greenness, but its information asymmetry makes the freshness-keeping activities unable to be regulated, which may lead to the supply chain members giving up their freshness-keeping efforts. Can the blockchain technology effectively solve these problems? We consider a fresh agricultural product supply chain consisting of a supplier and an E-commerce platform (retailer). The retailer is responsible for the wholesale and sales of fresh agricultural products, and determines the blockchain adoption degree and advertising effort. The supplier is responsible for delivering fresh agricultural products to consumers, and determines the greenness investment and freshness-keeping effort. Based on the traditional and blockchain-based fresh agricultural product supply chain, we discuss the dynamic optimization of freshness-keeping effort, advertising effort, and blockchain adoption degree. Results show that the supplier will give up the freshness-keeping effort after receiving the wholesale funds in the traditional fresh agricultural product supply chain, which will naturally worsen the fresh agricultural products. When adopting blockchain technology, the supplier continues to make the freshness-keeping effort in delivery. And five specific settings are proved that blockchain is effective in maintaining freshness. But two other specific settings are determined that it is not suited for adopting blockchain. In addition, compared with the traditional fresh agricultural product supply chain, blockchain adoption can effectively reduce the freshness-keeping effort, advertising investment and goodwill for achieving the same profit margin level, and will not affect the greenness investment decision of the supplier. Our research can provide some insights into the cold chain logistics management of fresh blockchain. © 2022

2.
Textile Research Journal ; 93(45019):674-690, 2023.
Article in English | Scopus | ID: covidwho-2242539

ABSTRACT

Apart from the many social and health problems it has caused, the COVID-19 pandemic has had a severe impact on most sectors of the economy worldwide. One of the areas where such impact is noticeable is the textile, apparel, and fashion (TAF) industry. The lockdowns and limited access to retailer outlets resulted in a considerable drop in consumption, creating problems related to the excess of stock, the decrease of sales, and the disposal of non-used items. This paper outlines the implications of the COVID-19 on the TAF sectors and European retailers. It analyzes how the current supply chains exacerbated stock control problems, and it reports on the changes in consumption during the pandemic. The worldwide restrictive measures implemented to cope with the COVID-19 pandemic were responsible for significant profit losses. Also, the decrease in consumption, caused by several geographically wide lockdowns, prompted a subsequent reduction in orders and sales, resulting in a significant number of constraints. The implementation of more environmentally friendly processes, including sustainable circularity as a competitiveness source to keep the TAF sectors in the loop and reduce greenhouse gas emissions, may help address the problems associated with the COVID-19 pandemic in the sustainability context, as reported in this paper. © The Author(s) 2022.

3.
Omega (United Kingdom) ; 115, 2023.
Article in English | Scopus | ID: covidwho-2242096

ABSTRACT

The illicit wildlife trade is a pervasive and global problem that has far-reaching impacts on both society and the environment. Aside from threatening numerous species around the world and acting as a potential disease transmission vector for several zoonotic diseases, including the COVID-19 pandemic, this complex system is often linked with other illicit networks such as drugs, weapons, and human trafficking. The annual monetary value of wildlife trafficking is estimated to be over twenty billion USD, and, unfortunately, wildlife trafficking has several unique characteristics that make it difficult to disrupt in an effective and efficient manner. There has been much research and media awareness around wildlife conservation and moral issues surrounding the illicit wildlife trade, but little is known about the supply chain structures and operations of these illicit networks, especially from a quantitative, analytical perspective. This research reviews wildlife trafficking through an operations and supply chain lens. By understanding the unique challenges faced in impeding wildlife trafficking, we present opportunities to resolve them using analytical techniques. We provide the groundwork for future developments in detection, interdiction, reduction, and possibly, elimination of illicit wildlife trade. © 2022

4.
Spatial Economic Analysis ; 2023.
Article in English | Scopus | ID: covidwho-2241678

ABSTRACT

To prevent the spread of COVID-19, many governments have imposed lockdowns. This practice has resulted in economic stagnation across broad areas because of the shock of the lockdown propagated to other regions through supply chains. Using supply-chain data for 1.6 million firms in Japan, this study examines how the economic effects of lockdowns in multiple regions interact with each other. Our major findings are twofold. First, when multiple regions coordinate the timing of their lockdowns, their economic losses are smaller than when they do so asynchronously. Second, the benefit of synchronous lockdown in multiple regions is larger when they are connected through a larger number of supply-chain links. Our results suggest a need for policy coordination across regions and countries when lockdowns are imposed. © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

5.
Computers and Industrial Engineering ; 175, 2023.
Article in English | Scopus | ID: covidwho-2241356

ABSTRACT

Due to the global outbreak of COVID-19, the perishable product supply chains have been impacted in different ways, and consequently, the risks of food insecurity have been increased in many affected countries. The uncertainty in supply and demand of perishable products, are among the most influential factors impacting the supply chain networks. Accordingly, the provision and distribution of food and other perishable commodities have become much more important than in the past. In this study, a bi-objective optimization model is proposed for a three-echelon perishable food supply chain (PFSC) network with multiple products to formulate an integrated supplier selection, production scheduling, and vehicle routing problem. The proposed model aims to mitigate the risks of demand and supply uncertainties and reinforce the distribution-related decisions by simultaneously optimizing the total network costs and suppliers' reliability. Using the distributionally robust modeling paradigm, the probability distribution of uncertain demand is assumed to belong to an ambiguity set with given moment information. Accordingly, distributionally robust chance-constrained approach is applied to ensure that the demands of retailers and capacity of vehicles are satisfied with high probability. Leveraging duality and linearization techniques, the proposed model is reformulated as a mixed-integer linear program. Then, the weighted goal programming approach is adopted to address the multi-objectiveness of the proposed optimization model. To certify the performance and applicability of the model, a real-world case study in the poultry industry is investigated. Finally, the sensitivity analysis is conducted to evaluate the impacts of influential parameters on the objective functions and optimal decisions, and then some managerial insights are provided based on the obtained results. © 2022 Elsevier Ltd

6.
IISE Transactions ; 55(1):57-74, 2023.
Article in English | Scopus | ID: covidwho-2240534

ABSTRACT

Widespread product shortages during the COVID-19 pandemic and other emergencies have prompted several large studies of how to make supply chains more resilient. In this article we leverage these studies, as well as the academic literature, to provide a review of our state of knowledge about supply chain resilience. To do this, we (i) classify the failure modes of a supply chain, (ii) quantitatively evaluate the level of resilience needed in a supply chain to achieve desired business or societal outcomes, (iii) describe a structured framework of actions to enhance supply chain resilience, and (iv) use the resulting conceptual paradigm to review the academic literature on supply chain risk and resilience. In each step, we summarize key insights from our current state of understanding, as well as gaps that present opportunities for research and practice. © Copyright © 2022 "IISE”.

7.
Simulation Modelling Practice and Theory ; 122, 2023.
Article in English | Scopus | ID: covidwho-2240465

ABSTRACT

In light of recently increased e-commerce, also a result of the COVID-19 pandemic, this study examines how additive manufacturing (AM) can contribute to e-commerce supply chain network resilience, profitability and competitiveness. With the recent competitive supply chain challenges, companies aim to decrease cost performance metrics and increase responsiveness. In this work, we aim to establish utilisation policies for AM in a supply chain network so that companies can simultaneously improve their total network cost and response time performance metrics. We propose three different utilisation policies, i.e. reactive, proactive – both with 3D printing support – and a policy excluding AM usage in the system. A simulation optimisation process for 136 experiments under various input design factors for an (s, S) inventory control policy is carried out. We also completed a statistical analysis to identify significant factors (i.e. AM, holding cost, lead time, response time, demand amount, etc.) affecting the performance of the studied retailer supply chain. Results show that utilising AM in such a network can prove beneficial, and where the reactive policy contributes significantly to the network performance metrics. Practically, this work has important managerial implications in defining the most appropriate policies to achieve optimisation of supply network operations and resilience with the aid of AM, especially in times of turbulence and uncertainty. © 2022 The Authors

8.
International Journal of Production Economics ; 258, 2023.
Article in English | Scopus | ID: covidwho-2240397

ABSTRACT

Organizations in recent times are increasingly investing in building supply chain resilience following disruptions due to natural disasters, geo-political crises, and pandemics. A lack of government support has exacerbated the disruption to supply chains in some regions of the world. The positive influence of digitalization on social inclusion, government accountability, and creating a more open environment is well understood. Despite this, different countries have shown varying degrees of digital responsiveness during the pandemic as they attempted to deal with the effects of various COVID strains. The influence of government policies on the supply chain has not been examined in the literature so far and, hence, to address this research gap, we examine the interaction effect of government support effectiveness i.e., tax credits, interest deferral, digital investment, soft loans on dynamic capabilities i.e., digital adaptabilities and digital agilities and on supply chain resilience, using a multi-method approach. To understand how digital adaptability and agility improve supply chain resilience, we conducted 13 semi-structured interviews. Additionally, we pretested our measurement instrument using qualitative semi-structured interviews to validate our hypothesized relationships. We collected data at a specific point of time using a survey-based instrument (N = 203) to address our research questions. Based on data analyses of both the qualitative and survey-based data, our findings indicate that digital adaptability is an important driver of digital agility. Furthermore, the results indicate that government effectiveness is crucial to enhancing supply chain resilience by enhancing digital adaptability and agility. Our research makes some useful contributions to the dynamic capability view by enhancing theoretical understanding, of the role of government in building digital capabilities in uncertain times, to improve supply chain resilience. It also bridges the research gaps between macro and micro perspectives, as identified by management scholars. Lastly, we noted the weaknesses and limitations in the study and therefore we have offered multiple research directions forward, that could help researchers to further develop our current work. © 2023 The Authors

9.
International Journal of Production Economics ; 256, 2023.
Article in English | Scopus | ID: covidwho-2239186

ABSTRACT

Humanity has faced many crises in the past, such as pandemics, wars, and economic crises, and other crises are certain to come in the future;however, emerging technologies have a role to play in improving companies' resilience in the face of such crises. The coronavirus (COVID-19) pandemic has led to human, technological, and managerial constraints for manufacturing companies due to scarce resources or supply chain (SC) disruptions. The research goal of this paper is to investigate whether Industry 4.0 implementation improved companies' resilience and whether companies' performance maintained stability during the COVID-19 outbreak. Composite-based structural equation modeling is applied to analyse data collected from 207 manufacturing companies. The theoretical model is grounded in the Practice-Based View (PBV) theory. The research findings show that operational responses based on Industry 4.0, smart manufacturing practices, and smart capabilities enable manufacturers to build resilience and quickly mitigate performance loss in times of global crisis. Therefore, the results demonstrate that Industry 4.0 implementation provides resilience for companies through flexibility, reliability, robustness, and responsiveness. The main practical implication of this study is to support managers in achieving manufacturing performance stability during disrupted times, such as the COVID-19 crisis, using Industry 4.0 approaches to make their companies more resilient and prepared to face future challenges and crises. © 2022 Elsevier B.V.

10.
Environmental Progress and Sustainable Energy ; 42(1), 2023.
Article in English | Scopus | ID: covidwho-2239173

ABSTRACT

The COVID-19 pandemic presented a chance to investigate the effects of system-wide emergencies on major global commodities such as water and energy. In terms of environmental policies and attaining supply security, these developmental goals are interrelated. Despite pandemic disruptions, there is a compelling need for a systematization in these areas for the transition to clean water access and sustainable energy. This article presents a comprehensive assessment of the effects of COVID-19 on these two sustainable development goals. Further, an integrated aspect of water and energy access for sustainable development is evaluated with insights on the effects of COVID-19 on the water-energy nexus. Additionally, technological evolution for building better water and energy supply systems is presented. An insight into developing robust healthcare systems and how the water and energy SDGs affect population dynamics is also speculated, which indicates varied short-term adaption experiences, and highlights the need for a re-evaluation of the water-energy nexus. The integrated solutions contributing to stability of the water supply chain, energy storage, and policy making during and after an outbreak are critical to achieving developmental goals. © 2022 American Institute of Chemical Engineers.

11.
Lecture Notes in Mechanical Engineering ; 2023.
Article in English | Scopus | ID: covidwho-2238214

ABSTRACT

The proceedings contain 79 papers presendted at a virtual meeting. The special focus in this conference is on Recent Advances in Mechanical Engineering Research and Development. The topics include: Firmware of Indigenous and Custom-Built Flexible Robots for Indoor Assistance;Automation of AM Via IoT Towards Implementation of e-logistics in Supply Chain for Industry 4.0;Evaluation and Optimization of Process Parameter for Surface Roughness of 3D-Printed PETG Specimens Using Taguchi Method at Constant Printing Temperature;Evaluation of Preventive Activities of COVID-19 Using Multi-criteria Decision Making Method;mechanical Characterization of Concrete with Rice Husk-Based Biochar as Sustainable Cementitious Admixture;Ranking of Barriers for SSCM Implementation in Indian Textile Industries;Framework to Monitor Vehicular GHG Footprint;solution to Real-Time Problem in Shifter Knob Assembly at Automobile Manufacturing Industry;performance of Chemical Route-Synthesized SnO2 Nanoparticles;a Numerical Study to Choose the Best Model for a Bladeless Wind Turbine;Effect of Tissue Properties on the Efficacy of MA on Lungs;effect of Process Parameters and Coolant Application on Cutting Performance of Centrifugal Cast Single Point Cutting Tools;Study and Analysis of Thermal Barrier Application of Lanthanum Oxide Coated SS-304 Steel;recovery of Iron Values from Blast Furnace Gas Cleaning Process Sludge by Medium Intensity Magnetic Separation Method;fatigue Analysis of Rectangular Plate with a Circular Cut-Out;protection of Vital Facilities from the Threat of External Explosion Using D3o Material;investigation on Coefficient of Heat Transfer Through Impact of Engine Vibration;electrical Modulus and Conductivity Study of Styrene-Butadiene Rubber/Barium Hexaferrite Flexible Polymer Dielectrics;preface.

12.
Transportation Research Record ; 2677:1706-1720, 2023.
Article in English | Scopus | ID: covidwho-2246800

ABSTRACT

The increased frequency and severe consequences of risks in the cruise industry have attracted increasing attention from both academics and practitioners, especially after the 2012 ‘Costa Concordia' disaster and the 2020 coronavirus outbreak on the ‘Diamond Princess'. Although the literature on risk studies associated with the cruise industry and supply-chain risk management is growing, the extant literature lacks a study to view risks in the cruise industry associated with the supply chain. This paper addresses this gap by reviewing the literature on risks related to the cruise industry and general supply-chain risks to create a framework of cruise supply-chain risks. Then, semi-structured interviews were conducted to validate the identified risks and explore potential undiscovered risks. A novel risk typology of the cruise supply chain was then built based on the literature review and the empirical study. This includes macro risks, safety, security, and health risks, information risks, and supply risks. This framework can be applied for the purpose of systematically identifying the risks and their impacts on the cruise supply chain. This paper contributes to the development of a comprehensive cruise supply-chain risk classification with a detailed explanation of each risk in the cruise supply chain, which can be used by stakeholders in the cruise industry to identify and measure the impact of each risk. Additionally, this paper provides avenues for future research by scholars interested in assessing and managing cruise supply-chain risks. © National Academy of Sciences: Transportation Research Board 2022.

13.
European Journal of Operational Research ; 2023.
Article in English | Scopus | ID: covidwho-2246788

ABSTRACT

Recently, an increasing number of companies have encountered random production disruptions due to the COVID-19 pandemic. In this study, we investigate a two-stage supply chain in which a retailer can order products from a low-price ("cheap”) unreliable supplier (who may be subject to an uncertain production disruption and partially deliver the order) and an "expensive” reliable supplier at Stage 1 and a more "expensive” backup supplier at Stage 2. If the disruption happens, only the products that were produced before the disruption time can be obtained from the unreliable supplier. It is found that in the case with imperfect demand information updating, the unreliable supplier is always used while the reliable supplier can be abandoned. The time-dependent supply property of the unreliable supplier reduces the retailer's willingness of adopting the dual sourcing strategy at Stage 1, compared with the scenario with all-or-nothing supply. Different from the case with imperfect demand information updating, either the reliable or unreliable supplier can be abandoned in the case with perfect demand information updating. We derive the optimal ordering decisions and the conditions where single sourcing or dual sourcing is adopted at Stage 1. We conduct numerical experiments motivated by the sourcing problem of 3M Company in the US during the COVID-19 and observe that the unreliable supplier is more preferable when the demand uncertainty before or after the emergency order is higher. Interestingly, the retailer tends to order more from the unreliable supplier when the production disruption probability is larger in some cases. © 2022 The Author(s)

14.
Technological Forecasting and Social Change ; 188, 2023.
Article in English | Scopus | ID: covidwho-2246565

ABSTRACT

Investment in education technology (EdTech) is a complex decision problem for universities during the post-Covid era. With the objective to assess the quality and adoptability of education supply chain, a novel analytical evaluation model approach is proposed, based on quality function deployment and combinative distance-based assessment. To deal with uncertainty in the evaluation process, fuzzy theory is integrated into the model. To establish the house of quality matrix, technology-based stakeholders' requirements were identified and classified in four dimensions: economic and financial, technology adoption, sustainability, competencies. Moreover, nine supplier criteria were assumed. Based on expert evaluations, the results suggest that financial credit and supplier collaboration are the most prominent attributes to evaluate suppliers, while environmental commitment is sorted as the least important criterion. The results reveal that the three dominant suppliers, which provide the best response to the identified criteria, are providers of cloud service technology. © 2022

15.
International Journal of Production Economics ; 255, 2023.
Article in English | Scopus | ID: covidwho-2246488

ABSTRACT

The vaccine distribution system, being a bio-pharmaceutical cold chain, is a complicated and sensitive system that must be effectively managed and maintained due to its direct impact on public health. However, vaccine supply chains continue to be affected by concerns, including vaccine expiry, inclusion of counterfeit vaccines, and vaccine record fraud. The blockchain technology integrated with the Internet of Things (IoT) can create a solution for global vaccine distributions with improved trust, transparency, traceability, and data management, which will help monitor the cold chain, tackle counterfeit drugs, surveillance, and waste management. Several theoretical models for vaccine management with blockchain have recently been published, and a few pilot studies for COVID-19 vaccine management using blockchain have been started in India. Still, full-scale adoption of blockchain technology in vaccine distribution and management has yet to be achieved due to underlying barriers. This study explores the adoption barriers utilizing Technology-Organization-Environment (TOE) framework with the help of extant literature and inputs from administrators, academics, immunization, and blockchain experts and then analyzed using the Delphi and fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) techniques. The finding shows that the requirement of change in organizational structure and policies is the most prominent barrier, and the barrier related to requirement of large-scale IoT infrastructure and lack of technical expertise are the most impactful barriers. The theoretical contribution of this study lies in the identification and analysis of barriers that should be addressed to achieve blockchain technology adoption in the vaccine supply chain. © 2022 Elsevier B.V.

16.
Frontiers in Public Health ; 10, 2023.
Article in English | Web of Science | ID: covidwho-2246290

ABSTRACT

IntroductionThe environmentally sound invention (ESI) is a "bridge" between environmental sound technologies (ESTs) and green productions. This study investigates the COVID-19 pandemic's impact on ESI efficiency using a multi-methods model in three stages. MethodsThe ESI efficiency is measured using the Slack-Based Measure (SBM) method in the first stage. By excluding the environmental effect of the pandemic on each province using the stochastic frontier analysis (SFA) model's results in the second stage, this study compares the ESI efficiency change with or without the influence of the pandemic in the third stage. ResultsThe results show that the pandemic can be a "crisis" in the short term, but an "opportunity" in the long term. First, the SBM efficiency results in the first stage show a decrease in the number of the average efficient provinces in which the pandemic is more severe during 2020-2021. Second, results of the spatial Tobit and SFA models provide evidence that the COVID-19 pandemic negatively impacts the ESI efficiency during 2020, this impact is decreasing in 2021, and this impact has a spatial diffusion effect. DiscussionBased on these results, this study discussed the theoretical and political implications. This paper enriches the knowledge of ESTs research and development by proposing a three-stage approach with multi-methods to investigate the influence of the pandemic's impact on ESI efficiency.

17.
Computers, Materials and Continua ; 74(3):4703-4728, 2023.
Article in English | Scopus | ID: covidwho-2245951

ABSTRACT

Traditionally, food sustainability has been considered solely in the stage of agricultural production. However, globalization, the expansion of the food production industry, and the emergence of supermarket chains that control the retail food market require specific significant changes in supply chains in the food sector and, therefore, we need to address the economic, social, and environmental impacts of these events. On the other hand, social selling has increased rapidly in recent years, with a further boom, following current events related to the coronavirus disease (COVID-19). This explosion of social sales, where there are usually no control and regulation entities, can bring problems associated with mishandling items. In this paper, we expose how Blockchain technology supports the traceability of social sales by validating the data provided by the chain participants such as digital health passports, production and transport data in the sale process;the proposed solution generates recommendations on productmanagement considering the agreements previously made by the network actors. To evaluate the proposed smart contracts, we useHyperledger Caliper, obtaining an average throughput of 12.6 transactions per second and an average latency of 0.3 s for the asset update process. We also use a study case to evaluate the proposed project platform's selling-transport stage using Internet of Things (IoT) sensors. © 2023 Tech Science Press. All rights reserved.

18.
Resources, Conservation and Recycling Advances ; 17, 2023.
Article in English | Scopus | ID: covidwho-2244575

ABSTRACT

The circular economy (CE) has emerged as a paradigm to protect the environment and the well-being of future generations. In parallel, Blockchain technology (BC) has emerged as a critical enabler for accelerating the transition toward a CE. In order to understand and summarize prior research on the role of BC in the CE, we conducted a systematic literature review (SLR) of 70 seminal articles published before July 2022. Six main themes emerged: a) CE approaches and practices, b) BC and the integration of the Internet of Things (IoT), c) sustainable supply chain management, d) BC and the CE in the COVID-19 era, e) sector-specific BC applications, and f) barriers to BC adoption in the CE. Furthermore, we develop a comprehensive framework that integrates stakeholders, strategies and practices, industrial sectors and a BC-enabled CE. © 2022 The Author(s)

19.
Applied Soft Computing ; 133, 2023.
Article in English | Scopus | ID: covidwho-2244085

ABSTRACT

Bi-level programming is an efficient tool to tackle decentralized decision-making processes in supply chains with upper level (i.e., leader) and lower level (i.e., follower). The leader makes the first decision while the follower makes the second decision. In this research, a bi-level programming formulation for the problem of location-inventory-routing in a two-echelon supply chain, including a number of central warehouses in the first echelon and retailers in the second echelon with perishable products under uncertain demand, is proposed. The total operational costs at both levels are minimized considering capacity constraints. Due to the uncertain nature of the problem, a scenario-based programming is utilized. The economic condition or unforeseen events such as COVID-19 or Russia-Ukraine war can be good examples for uncertainty sources in today's world. The model determines the optimal locations of warehouses, the routes between warehouses and retailers, number of received shipments and the amount of inventory held at each retailer. A revised solution method is designed by using multi-choice goal programming for solving the problem. The given revised method attempts to minimize the deviations of each decision maker's solution from its ideal value assuming that the upper level is satisfied higher than the lower level. Base on some numerical analysis, the proposed solution technique is more sensitive to the upper bounds of the goals rather than the lower bounds. © 2022 Elsevier B.V.

20.
Lecture Notes in Mechanical Engineering ; : 409-420, 2023.
Article in English | Scopus | ID: covidwho-2244014

ABSTRACT

As cities worldwide are striving to cope with the ongoing crisis of the COVID-19 pandemic, switching to digital platforms has sparked interest in many stakeholders in response to pandemic recovery. The uncertainty of such future shocks questions our way of addressing urban issues at a micro and Macro-Level. The virus makes physical proximity vulnerable to risks. Hence, urgency is required to shift operations to an online mode to ensure COVID-19 safety norms, maintain continuity in operation and productivity at a distance. It may indicate that worldwide, e-commerce giants have grown during the pandemic for their ability to operate through contactless platforms. On the other hand, local stores and markets suffered due to such giants' growth and Covid restrictions. This research explores challenges in the local retail sector caused by the pandemic and proposes a Design-Based solution. Considering Industry 4.0, mobile apps hold the potential to ease workflow and are easily accessible to all. Our final proposition would be to design a mobile app prototype (which would also be co-designed with the users). Methodologically, we have followed a Bottom-Up model approach and performed exhaustive user research and a heuristic evaluation with a probable user group. Only through understanding and accommodating the ‘larger' community can we all cope with the after-effects of this crisis. This research presents an opportunity for consumers to show solidarity with the small Indian retailers and shop the old, local and sustainable way again. © 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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