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1.
International Social Work ; JOUR
Article in English | Web of Science | ID: covidwho-2098153

ABSTRACT

This study utilizes the Technology Acceptance Model by exploring the relationship between user acceptance attitude and actual usage behaviors of technological tools in telesupervision among supervisors in international societies. Specifically, the age of supervisors is examined to see whether it mediates the relationship between acceptance attitude and usage behavior. Survey data were collected from 194 supervisors in international societies using online Survey Monkey. The results indicated a significant relationship between user acceptance attitude and actual usage behaviors of technological tools in telesupervision. Implications of these findings for supervision training and further telesupervision development are discussed.

2.
Applied Ecology and Environmental Research ; JOUR: 4633-4644,
Article in English | Web of Science | ID: covidwho-2082713

ABSTRACT

The coronavirus disease 2019 (COVID-19) is spreading around the world, and Taiwan is no exception. Faced with the outbreak of the epidemic, the Taiwan government immediately ordered a policy of banning indoor dining. The main purpose of the present research is to extend a Theory of Planned Behavior (TPB) and Technology Acceptance Model (TAM) theoretical framework to explore acceptance of sustained utilization behavior of telemedicine in the post-COVID-19 era. An online survey was administered in Taiwan during the COVID-19 pandemic from February 22 to April 6, 2022, and a total of 359 responses were collected by convenience sampling method, and partial least square (PLS) analysis was deployed to examine the hypothesized relationships. The results showed that the sustained utilization behavior of telemedicine had independent significant associations with behavioral intentions;the behavioral intention had independent significant associations with subjective norms, attitudes, perceived behavioral control, perceived usefulness, and perceived ease of use. Moreover, perceived usefulness had independent significant associations with perceived ease of use. This study provides theoretical and practical insights into the psychological and behavioral processes of public use of telemedicine during the post-COVID-19 pandemic, thereby helping policymakers better understand the important developmental implications of telemedicine.

3.
Arab World English Journal ; : 88-103, 2022.
Article in English | Web of Science | ID: covidwho-2072417

ABSTRACT

This study examined the attitudes toward online learning of EFL students by applying technology acceptance model (TAM) constructs along with the characteristics of the online learning system and the experience of online learning as external independent variables. The study used a quantitative approach. The researchers collected data by administering a questionnaire using Microsoft's online form to the tertiary students who were studying for their Bachelor of Arts degree (B.A.) in the English Language and Literature Department at Al-Balqa Applied University - Jordan. . One hundred eighty-five students out of 602 responded to the questionnaire. The researchers used SPSS and Structural Equational Modeling (SEM - Smart PLS) to analyze the data. Among the findings, the characteristics of an online learning system significantly affected perceived usefulness (PU), perceived ease of use (PEOU), attitudes, and the behavioral intentions (BIs) of EFL learners. In contrast, EFL learners' PEOU negatively affected their attitudes towards online learning and BIs. Finally, the attitudes of students who studied online for four semesters or more were negative compared to those who took less than four semesters online. These findings could be attributed to the supposedly temporary and rapid shift to online learning due to Covid-19 lockdown measures. This study is significant because it develops an understanding of tertiary EFL attitudes towards online learning. It also reflects on their behavioral intentions to utilize online learning after the pandemic. The researchers believe that this is the first study to examine EFL learners' attitudes and BIs on using online learning during/after the pandemic in Jordan using TAM.

4.
International Journal of Innovation and Learning ; 32(3):341-358, 2022.
Article in English | Web of Science | ID: covidwho-2070790

ABSTRACT

COVID-19 pandemic has forced educational institutes to shut down, and teachers are compelled to adopt technology ardently so that the teaching-learning process does not suffer. Gradually, it is being realised that synchronous online classes are required to enhance the teaching-learning experience. The major challenge in India is the lack of preparedness of the teachers, as most teachers have little experience with technology. Nevertheless, they have to adapt themselves quickly. However, to effectively use technology for synchronous online teaching, teachers have to be technology ready and proficient with utilising the platform used for online classes. This study attempts to understand the impact of teachers' preparedness on the use of online platforms for synchronous teaching during the COVID-19 pandemic. This paper integrates the technology readiness index (TRI) and technology acceptance model (TAM), also known as the TR and acceptance model (TRAM), to investigate the phenomenon mentioned above.

5.
The International Journal of Information and Learning Technology ; 2022.
Article in English | Web of Science | ID: covidwho-2070210

ABSTRACT

Purpose This paper aims at identifying crucial factors that affect student satisfaction with synchronous e-learning. For this purpose, a research model comprised of perceived usefulness (PU), perceived ease of use (PEU), computer anxiety (CA), self-efficacy (SE), system accessibility (SA), perceived interaction (PI) and perceived flexibility (PF) was developed. Design/methodology/approach For the purpose of this research, an online questionnaire was used. All of the measures are adapted from previously validated instruments and adjusted to fit the research aim. Accordingly, the questionnaire resulted in 49 items, which yielded eight constructs. To test the hypothesized model, structural equation modeling was employed on a valid sample of 263 higher education students. Findings According to the results, PU, PI, CA and flexibility were all found to be significant. PU demonstrated the most contribution following by PF and PI. Research limitations/implications Even though this study has included some critical factors theorized to influence e-learning settings, it does not incorporate all elements. In terms of sample size, a bigger sample would be more favorable. Lastly, the study took place during the COVID-19 pandemic, where free movement and social activities were restricted, which may have influenced students' perception of synchronous e-learning. Practical implications This research contributes to a greater understanding of the student experience with synchronous e-learning, and its findings can provide relevant stakeholders, particularly e-learning practitioners, with insights into effectively adopting and improving such settings. Originality/value This study uses an integrated model of several constructs to investigate student satisfaction in terms of just synchronous e-learning rather than e-learning in general. Several validated instruments were used and tested in a new context and sample. Additionally, the study provides evidence during COVID-19.

6.
Healthcare (Basel) ; 10(10)2022 Oct 15.
Article in English | MEDLINE | ID: covidwho-2071365

ABSTRACT

Owing to the COVID-19 pandemic, many countries' physicians in the world have used telehealth to visit patients via telehealth. The study aimed to integrate the theory of planned behavior (TPB), the technology acceptance model (TAM), and self-determination theory (SDT) to explore the adoption behavior of a telehealth system. A convenient sample of residents was drawn from the population of Nantou County in Taiwan and analyzed via structural equation modeling. The findings revealed that attitude, perceived behavioral control, perceived usefulness, and perceived autonomy support jointly have significantly positive effects on continuance intention. Results also confirmed that perceived autonomy support, perceived ease of use, and perceived usefulness jointly have significantly positive effects on attitude. Furthermore, this study also showed that a crucial mediators' role is played by perceived ease of use, perceived usefulness, and attitude. The conclusions and practical implications of the research will hopefully provide health organizations and institutions with some innovative insights and foresights, which in turn will promote better practices and services of telehealth technology.

7.
Sustainability ; 14(19):12616, 2022.
Article in English | ProQuest Central | ID: covidwho-2066436

ABSTRACT

Earlier literature has shown that the implementation of FinTech innovations is not only determined by banks, financial institutions, or government support, but also by the perception and experiences of FinTech users. FinTech research has shown encouraging findings from scholars in developed countries. However, little is known about the users’ acceptance and use of FinTech in Jordan. The aim of this study is to investigate the determinants of users’ intentions and e-Loyalty toward FinTech adoption in Jordan post the COVID-19 era. A conceptual framework was developed by integrating the four original constructs of the unified theory of acceptance and use of technology (UTAUT), namely performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), with three additional factors: personal innovativeness (PI), financial literacy (FL), and uncertainty avoidance (UA). In addition, the proposed model considered the e-Loyalty of FinTech users as a consequence of having a good FinTech experience. A quantitative approach using a cross-sectional online questionnaire was applied to collect data from 423 FinTech users. Data were analyzed utilizing structural equation modeling (SEM) based on AMOS 26.0 software package. The findings revealed that UA has a moderating effect on the relationship between FC and users’ intentions. Also, PI has a significant impact on PE and EE. While PE, SI, and FC are factors that enhance behavioral intentions. In return, it builds users’ e-Loyalty toward FinTech services and is deemed a new normal behavior. This study may help FinTech service providers and policymakers better understand the, currently relatively low, usage rate of FinTech, and how it contributes to the development of strategies that boost the acceptance and e-Loyalty of FinTech by Jordanian users after the COVID-19 era, where FinTech is still considered an innovation.

8.
Healthcare (Basel) ; 10(10)2022 Sep 28.
Article in English | MEDLINE | ID: covidwho-2065802

ABSTRACT

Studies have shown that virtual clinics enjoyed high use and high patient satisfaction during the COVID-19 pandemic. Thus, virtual clinics are expected to be the new normal mode of receiving care after the COVID-19 pandemic. This study aimed to assess public awareness and use of virtual clinics following the pandemic and identify factors associated with virtual clinic use. METHODS: A cross-sectional design was employed in which data were collected via a structured online questionnaire based on the Technology Acceptance Model (TAM) domains: perceived usefulness, perceived ease of use, and social influence. Participants were selected based on the non-probability sampling of convenience. Univariate, bivariate, and binary logistic regression models were used for analysis. RESULTS: A total of 405 responses were received; of those, 286 (70.6%) were aware of the existence of virtual clinics and 99 (34.6%) were post-pandemic users. Among users, 50% used virtual clinics more than two times, 72% used virtual clinics to seek care for themselves, with the vast majority using it via voice calls (83.8%), and for visits to the family medicine clinic (55%). Young adults, females, single adults, those with a higher level of education, the employed, and those with lower income were more likely to use virtual clinics (p < 0.05). The logistic regression model showed that 20% of the variation in virtual clinic use was explained by perceived usefulness and perceived use (p < 0.001). CONCLUSION: This study showed high awareness of virtual clinics among the population following the COVID-19 pandemic, with one-third being active users. Age, gender, marital status, education, income, employment status, perceived usefulness, and ease of use are associated with virtual clinics' awareness and use. Considering those factors is important when planning for sustained use of e-health and virtual care.

9.
International Journal of Information and Learning Technology ; 2022.
Article in English | Scopus | ID: covidwho-2063170

ABSTRACT

Purpose: The study aims to seek the factors affecting perceived online learning enjoyment among university students across Viet Nam. Design/methodology/approach: Based on the concept of the technology acceptance model (TAM), this research adopts structural equation modelling (SEM) to analyse data collected from 795 undergraduate students who have gained the experience of online courses in the period of the COVID-19 pandemic. Findings: The results of this study indicate that both perceived ease of use and perceived usefulness are significant predictors of students' perceived enjoyment in online courses while perceived obstacles are not its direct antecedents. The correlation between perceived ease of use and perceived usefulness is also affirmed in this study. Besides, differences are found based on students' characteristics including gender, grade and academic major. Research limitations/implications: As online learning turns education to be learner-centred, it is crucial to have a better understanding of students' perceptions toward this advanced learning method. The insights found in this research may be of interest to educational administrators, aimed at achieving the digital transformation success in education which may adapt to the current trend of Industrial Revolution 4.0. Originality/value: According to the best of the knowledge, this research is the first to explore the effect of the group of three predictors including perceived ease of use, perceived usefulness and perceived obstacles on the students' learning enjoyment toward the online learning method, especially in the context of Viet Nam. © 2022, Emerald Publishing Limited.

10.
African Journal of Economic and Management Studies ; 13(4):598-613, 2022.
Article in English | ProQuest Central | ID: covidwho-2063151

ABSTRACT

Purpose>The purpose of this study is to investigate the influence of social media, perception, readiness and usage on sustainable growth of micro and small enterprises (MSEs) in Uganda.Design/methodology/approach>This study is cross-sectional and adopted a mixed method approach. Data was gathered through a questionnaire survey of 212 business owner–managers that are members of the Uganda Small Scale Industries Association (USSIA) and engaging 8 business managers in the in-depth interviews to support and strengthen the quantitative results. Data analysis was done using statistical package for social sciences (SPSS.24) and Atlas ti.8.Findings>The study reveals that social media perception, readiness and usage positively influence sustainable growth of MSEs in Uganda. However, the insufficient soft and technical skills, lack of devices such as computers and smartphones and the high cost of Internet data undermine the usage of social media by business owner–managers for sustainable growth of their businesses.Practical implications>The findings demonstrate what policymakers, social media operators and business owner–managers need to do to enhance integration of social media platforms and channels into the operations of MSEs in Uganda.Originality/value>This study adds to existing literature on social media technology in MSEs with evidence from Uganda. The study results are likely to foster usage of social media as policymakers and social media providers will come up with appropriate strategies to unlock the social media potential of the business owner–managers for sustainable business growth in Uganda.

11.
IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2022 ; 664 IFIP:486-493, 2022.
Article in English | Scopus | ID: covidwho-2059724

ABSTRACT

Digital transformation is a process encompassing all organizations, requiring a proactive attitude and willingness to change. The Covid-19 pandemic highlighted the relevance of digitization through an increased awareness and implementation of digital tools for working life. The next wave of successful innovation in industry demands high-pitched adoption of technologies for production and workplace learning systems. Organizations are trying to understand which technologies to invest in, based on usability measures, cost effectiveness, and sustainability. It can be hard to predict which technology is best suited for specific tasks. This implies a growing risk regarding investments in technology. This paper describes the spontaneous use of technology for augmented reality (AR, Microsoft HoloLens 2) in a Norwegian manufacturing company during Covid-19. The case illustrates how AR technology can be used in assembling, installation and acceptance testing of machinery for selective soldering in the production of circuit boards. Data were collected through case study research and a qualitative research design, through observation and interviews with the participants. The results show that Microsoft HoloLens 2 is easy to adopt and could contribute to immediate and real value creation in industrial production companies. We believe that the spontaneous usage of AR technology in such extraordinary circumstances as a pandemic could motivate and guide other businesses facing important decisions related to technology implementation. The original value of this article is a contribution to the discussion on the Technology Acceptance Model, which is chosen as a theoretical framework for the paper. © 2022, IFIP International Federation for Information Processing.

12.
Frontiers in Education ; 7, 2022.
Article in English | Scopus | ID: covidwho-2055004

ABSTRACT

The adoption and use of social media as an educational technology in higher education has been exacerbated during the COVID-19 pandemic. As a result, this study applied the unified theory of usage and acceptance of technology theory and the technology acceptance model as predictors of behavioral intention to use social media and actual social media use. These, as posited by the model, affect the performance impact of social media usage. This study involved a quantitative survey with 312 undergraduate university students in Malaysia. Using structural equation modeling, this study identified that unified theory of usage and acceptance of technology theory and the technology acceptance model influence behavioral intentions to use and actual use of social media, resulting in an improved performance impact. That is, when students see the value in particular technologies, feel their performance (e.g., passing their studies) will be improved by using that technology, offers behavioral nudges toward adoption and use. Copyright © 2022 Al-Rahmi, Shamsuddin, Wahab, Al-Rahmi, Alismaiel and Crawford.

13.
8th International Conference on Frontiers of Educational Technologies, ICFET 2022 ; : 75-80, 2022.
Article in English | Scopus | ID: covidwho-2053361

ABSTRACT

Online learning has modified the ways in which competencies are taught in recent years, where the focus has majorly been on maximizing learning effectiveness. Due to the recent surge in the COVID-19 pandemic, most universities in Taiwan switched to online learning as control measures not to interrupt students' learning. Based on the Technology Acceptance Model (TAM), the main purpose of the current study is to explore the critical factors that influence the students' learning effectiveness while undergoing the sudden shift from physical classroom learning to online learning. Data was collected from 428 students studying at a private university in Taiwan. Results show that high levels of attitude towards technology are associated with higher levels of perceived learning when moderated by higher levels of perceived usefulness of technology and higher levels of intention to use technology. This study aims to contribute to the TAM literature, particularly on how different factors affect perceived learning in students within the context of Taiwan. These findings can encourage university policymakers, educators, and course instructors to integrate technology into teaching pedagogies and thereby enhance learning performance in students. © 2022 ACM.

14.
6th International Conference on Management in Emerging Markets, ICMEM 2021 ; 2021.
Article in English | Scopus | ID: covidwho-2052011

ABSTRACT

The recent development of information technology has changed how individuals access services via online public transportation, e-marketplace, e-commerce, as well as ehealthcare. As the COVID-19 pandemic forces the customers to minimize contact with the service providers, they begin to use e-healthcare for their daily needs, medical consultations, online medicine purchases, even COVID-19 test appointments can be arranged using this application. The purpose of this study is to examine the main drivers of customer intention to use mobile health. The study applies the Extended Technology Acceptance Model. The study also adds external variables that are affecting customer's intention to use were added to the model. The data was collected through online surveys, consisting of two hundred respondents of mobile health users. The data was analyzed using structural equation models, the result shows that customer's intention to use e-healthcare application is heavily influenced by perceived usefulness and perceived ease of use, as well as subjective norm, health consciousness, and communication effectiveness. Furthermore, this study also offers tangible recommendations of improvement for current mobile healthcare companies. © 2021 IEEE.

15.
International Journal of Social Economics ; 49(12):1713-1726, 2022.
Article in English | ProQuest Central | ID: covidwho-2051866

ABSTRACT

Purpose>This study explores the relationship between financial literacy and quality of life (QoL). The study further examines the mediating effect of fintech adoption and the moderating effect of leisure on the relationship between financial literacy and QoL.Design/methodology/approach>Using convenience sampling, 345 respondents participated in a cross-sectional survey. To test the moderated mediation hypotheses, the PROCESS macro was used.Findings>The results reveal the mediating effect of fintech adoption on the relationship between financial literacy and QoL, highlighting the importance of digital literacy in an increasingly digitalized society. Moreover, leisure moderates the mediating relationship. Individuals with high leisure are more likely to perceive the uncertainties and risks associated with new technology optimistically – an observation supported by existing literature on the relationships among leisure, perceived freedom, and internal locus of control.Practical implications>Financial literacy must incorporate digital literacy in order to utilize innovative technology for more efficient financial management. Additionally, having a sense of control over life outcomes can lead to well-being.Originality/value>Previous research on fintech adoption is mostly related to financial inclusion for the unbanked population in underprivileged rural areas. Here, fintech usage by the general public is the focus. The study also reveals the significance of leisure, as those who have high financial literacy are more likely to adopt fintech when they have more freedom in their lives, which leads to higher QoL.Peer review>The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-10-2021-0633.

16.
129th ASEE Annual Conference and Exposition: Excellence Through Diversity, ASEE 2022 ; 2022.
Article in English | Scopus | ID: covidwho-2046943

ABSTRACT

The massive disruption to the global education system caused by the COVID-19 pandemic has garnered educational research communities' attention by illuminating the need to investigate the pandemic's immediate and long-term effect on education. However, less is known about its impact on engineering education in developing countries such as Liberia. Guided by the Technology Acceptance Model (Davis and Bagozzi, 1989), our research is the first step in understanding Liberian engineering students' perception of the impact of COVID-19 on their learning experiences. This work-in-progress paper presents preliminary results from 3 of the 18 participants of this study. This study focuses on the impact of the abrupt transition from face-to-face to online learning due to COVID-19 and particularly on undergraduate engineering students' learning experiences at a public university in Liberia. The research design employed to achieve this goal is a qualitative phenomenological research approach using semi-structured interview methods. Findings from our study reveal a potential two-fold challenge that needs to be addressed: Psychosocial challenges and technical challenges. Our future work will unpack these and other challenges across the other 15 participants in the study. © American Society for Engineering Education, 2022.

17.
Cogent Social Sciences ; 8(1), 2022.
Article in English | Web of Science | ID: covidwho-2042496

ABSTRACT

The outbreak of COVID-19 in 2019 has posed an unprecedented threat to the global economy. Due to the pandemic, the hotel industry has undergone fundamental changes. In particular, social distancing technology (SDT) has become an indispensable tool in this industry and has played a vital role in its recovery. This study explores the factors that affect customer trust in using SDT in hotels during COVID-19 and how this trust affects their booking intention. The research uses social exchange theory (SET) as the theoretical basis and measures the benefits and perceived risks of using SDT through the benefit-risk method. In addition, the technology acceptance model (TAM) is introduced, and two attributes are added: perceived ease of use and perceived usefulness. A total of 437 questionnaires were distributed, of which 405 were valid. Research results show that benefits, perceived usefulness, and perceived ease of use positively affect trust in SDT, while privacy concerns have a negative impact. Health risks and social rewards are not directly related to trust in SDT.This study provides ideas for future research on the health aspects of SDT by studying the benefits and health risks brought about by its use. For relevant practitioners, hotels should reasonably incorporate SDT into their daily operations and conduct regular disinfection to reduce the risks caused by direct and indirect contact to protect the lives and health of both customers and workers.

18.
International Review of Research in Open and Distance Learning ; 23(3):21-42, 2022.
Article in English | Scopus | ID: covidwho-2040541

ABSTRACT

This study proposes a new model for integrating the protection motivation theory (PMT) with the technology acceptance model (TAM) to explore factors affecting students’ intention to attend e-learning courses during the COVID-19 pandemic. A total of 432 valid responses to an online questionnaire were received from freshmen students studying in universities in Vietnam and Taiwan. Structural equation modeling was used to evaluate the proposed research model and test the hypotheses, and model evaluation reflected a good fit between the data and the proposed research model. Differences between perceived vulnerability, perceived severity, and intention to take e-learning courses across two countries were also established, suggesting that both the TAM and the PMT should be considered for use in studies related to technology adoption in the pandemic context. The factors influencing students’ intentions to take online courses can be quite varied when different educational settings are considered;therefore, a more contextual understanding of students’ e-learning intentions during pandemic times should be carefully examined. Suggestions for governments and policy makers are also proposed © 2022, International Review of Research in Open and Distance Learning.All Rights Reserved.

19.
Theory and Practice in Language Studies ; 12(9):1838-1847, 2022.
Article in English | ProQuest Central | ID: covidwho-2040516

ABSTRACT

-Reading through mobile phones is increasingly popularized worldwide, particularly among young adults. However, few researchers investigate EFL learners' attitudes towards smartphone-based reading. The present research conducted a questionnaire survey to explore EFL learners' perceptions and beliefs by integrating the reading attitude model with the technology acceptance model UTAUT2. One hundred ninety-two participants responded to the questionnaire. The statistical data analysis, including t-tests and analysis of variance (ANOVA), indicated that Chinese EFL learners were generally positive in smartphone-based reading. Although they did not show keen feelings about it or form a habit of using the smartphone for EFL reading, they could perceive its usefulness and ease of use and positively believed in its future use in EFL reading. Additionally, gender differences did not impact EFL learners' overall attitudes. Still, participants' interest in English and experiences in mobile reading did suggest positive influences on their attitudes towards reading through the phone. Finally, the implications of the results and pedagogical practice of smartphone use in EFL reading are discussed.

20.
International Journal of Education and Development using Information and Communication Technology ; 18(2):231-244, 2022.
Article in English | ProQuest Central | ID: covidwho-2034055

ABSTRACT

Given the flexibility and ubiquity brought about by mobile learning (m-learning), many learning institutions have adopted m-learning to ensure efficiency and effectiveness in teaching and learning. Catalysed by COVID-19 protocols such as social distancing and lockdowns, m-learning is gaining a lot of ground in Africa. As a result, several m-learning deployment models and strategies have emerged. Although many studies have been conducted in this domain, there are still no global models and best practices that guide implementation of m-learning especially in resource-constrained contexts. This study employs a systematic review and interpretive approach to collate the key body of knowledge in m-learning design and implementation over the past 10 years in sub-Saharan African (SSA) countries. Comparison with m-learning practice in the developed world, as a barometer to ascertain the advancement of m-learning practice in the developing world, with a particular focus on sub-Saharan Africa was also undertaken. The results show that m-learning research is predominantly undertaken in South Africa and Nigeria with only a few other countries engaging in such research. However, most of the studies were not grounded on solid theoretical frameworks and empirical findings. Moreover, this study found that the Technology Acceptance Model is the most used theoretical framework. Most studies on m-learning have relied on surveys as the most preferred data collection tool. These findings contribute towards knowledge creation at levels of theory and practice by highlighting the extant knowledge, and gaps that could inform future m-learning research.

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