ABSTRACT
Purpose: The intangible nature of tourism means that variables such as destination image (DIM) or intention to recommend (IR) are crucial for tourists, as they are reliable sources of information. However, since these are dynamic variables, they have been affected by Covid-19 and need to be updated. Based on the above, the purpose of this study is to examine how the unlearning (UL) process helps tourists to become aware of the new situation, relinquish old habits and relearn, thus, influencing DIM and the IR destinations. Furthermore, the relationship between DIM and IR is analysed. Design/methodology/approach: To analyse the proposed model, an empirical analysis was carried out through an online survey obtaining a valid sample of 457 Spanish domestic travellers. The data were analysed using partial least square structural equation modelling (PLS-SEM). Findings: Results show a positive effect between the UL outcomes and IR a destination, as well as a mediator effect of DIM on this relationship. Originality/value: To the best of the authors' knowledge, this study analyses for the first time UL in the tourism sector as an individual process carried out by tourists and shows how it influences their decision-making process. © 2023, International Tourism Studies Association.
ABSTRACT
In this article, we draw on qualitative data from the experiences of five schools during the Covid-19 crisis in Aotearoa, New Zealand, where the word 'safety' has become paramount in educational debates (Sullivan, 2014). The study explores the educational and political tensions created by concerns about safety at schools in these unprecedented times. Our methods for data collection included semi-structured interviews with nine teachers and principals, five focus groups with thirty senior students (16–18 years old), analysis of school public documents, and observational field notes of school settings. Our data shows that an ill-defined idea of safety entered into direct tension with the students' rights to schooling and citizenship. In the focus groups, participants pointed to the tensions between educators' good intentions —creating safer environments—and the imposed restrictions on students to express doubts, voice needs, and make their own decisions in the schools, resulting in fewer learning opportunities to understand a complex social world.
ABSTRACT
Crises trigger both learning and unlearning at both intra-organizational and inter-organizational levels. This article stresses the need to facilitate unlearning for effective crisis management and shows how we could use mindfulness practice to enhance unlearning and transformative learning in a crisis. This study proposes the conceptualization of mindful unlearning in crisis with different mechanisms to foster unlearning in three stages of crisis (pre-crisis, during-crisis, and post-crisis). These mechanisms include mindful awareness of impermanence and sensual processing (pre-crisis stage), mindful awareness of interdependence and right intention (crisis management stage), and mindful awareness of transiency and past experiences (post-crisis stage).