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International Journal of Indian Culture and Business Management ; 28(4):542-568, 2023.
Article in English | Web of Science | ID: covidwho-2310998
Sustainability ; 15(5):4505, 2023.
Article in English | ProQuest Central | ID: covidwho-2288683
Mind & Society ; 20(2):181-187, 2021.
Article in English | ProQuest Central | ID: covidwho-2269990
Revista de Contabilidad-Spanish Accounting Review ; 26(1):27-45, 2023.
Article in English | Scopus | ID: covidwho-2269679
Revista De Contabilidad-Spanish Accounting Review ; 26(1):27-45, 2023.
Article in English | Web of Science | ID: covidwho-2217444
International Journal of Electronic Finance ; 11(3):269-290, 2022.
Article in English | Scopus | ID: covidwho-1993534
Waikato Journal of Education ; 26(2):21-35, 2021.
Article in English | Scopus | ID: covidwho-1876246
Managerial Finance ; ahead-of-print(ahead-of-print):22, 2022.
Article in English | Web of Science | ID: covidwho-1769512
Revista Psicologia Organizacoes e Trabalho ; 21(3):1665-1668, 2021.
Article in Portuguese | APA PsycInfo | ID: covidwho-1761095
Int J Environ Res Public Health ; 18(20)2021 10 18.
Article in English | MEDLINE | ID: covidwho-1470879


Financial inclusion is strongly differentiated by age groups and countries and the pandemic has highlighted the increased gaps and inequalities but also the weaknesses of the system, in terms of flexibility, access and facilities of the customer-bank relationship and also from the perspective of the financial education of young generations and vulnerable people, active in the labor market. Based on the available data provided by the Global Findex database, and some findings after more than one year of COVID-19 crisis we outlined the main aspects of financial digitization, by categories of people and countries. At the same time, we identified the challenges and problems during the pandemic that significantly adjusted the consumption pattern of citizens and increased the need for on-line access for financial transactions. Starting from the analysis of the inequality of access to financial instruments in the last years, from the informational asymmetry in financial education and the challenges of the pandemic period, we underlined the main coordinates of changing the model of sustainable financial inclusion-based on five pillars-access, education, support tools, CSR and resilience. The research results highlight the need for convergence in providing opportunities to consider financial inclusion as a public good and an active tool to increase consumers' satisfaction and the quality of life of individuals.

COVID-19 , Quality of Life , Humans , Pandemics , SARS-CoV-2 , Sex Factors