ABSTRACT
The present study aims to identify the main determinants of mobile payment adoption in tier-II cities, specifically in the wake of COVID-19. We tried to contribute to the existing body of knowledge by proposing a model that combines two constructs, i.e., intrinsic motivation and perceived credibility in an extended unified theory of acceptance and use of technology (UTAUT2). The research model was empirically tested using 450 responses from a questionnaire-based survey conducted in India. Data was analysed using structural equation modelling (SEM). We found intrinsic motivation and effort expectancy as the most significant determinants of the behavioural intentions to adopt mobile payment in tier-II cities of India. COVID-19 also emerged as a factor, but not the most important factor in the study. The study has relevance for practitioners also because understanding the key constructs is crucial to design, refine, and implement mobile payment services. Copyright © 2023 Inderscience Enterprises Ltd.
ABSTRACT
Although several studies on technology trends and acceptance have been undertaken, few studies investigate the factors that influence customer attitudes toward food delivery apps depending on the Unified Theory of Acceptance and Use of Technology (UTAUT). The purpose of the study is to examine the use of Online Food Delivery (OFD) in Jordanian restaurants after the COVID-19 epidemic by applying UTAUT. In the northern and central regions of Jordan, 722 online questionnaires were gathered using Structural Equation Modeling (SEM). The results reveal that three factors significantly affect customers' decisions to use the OFD service: behavioral intention, pricing, and social influence. Furthermore, performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit positivity, trust, and perceived credibility significantly influence the behavioral intention to use. In addition, the moderating impacts of age, gender, and experience were examined using multigroup analysis. Some of the model's expected associations were shown to be moderated by the users' experience, but gender and age had no significant influence. The results have consequences for both research and practice implications. © 2023 by ASERS® Publishing. All rights reserved.
ABSTRACT
Because of COVID-19, people have felt the social distance and have resorted to the internet for information needs. Hence, fake news has become prevalent as people rely on information explored online. This research aims to examine the social-cultural impacts of fake news adaptation behavior from the social psychological perspective by investigating the relationship between collectivism, social support, sense of belonging, social endorsement, fear of missing out, perceived credibility, issue involvement, and adaptation on fake news among young adults in Malaysia. A quantitative research approach with an online self-administered survey was conducted, and 451 responses were obtained through snowball sampling. In the data analysis, measurement and structural equation modeling were adopted. Findings showed that the relationships among adaptation behaviors on fake news were significantly supported. This research consummates the understanding of the influences of social-cultural (collectivism) on the judgment formation of adaptation among internet users on fake news. © 2022, University of San Jose-Recoletos. All rights reserved.
ABSTRACT
Online health-related misinformation has become a major problem in society and in-depth research is needed to understand its propagation patterns and underlying mechanisms. This study proposes a psychological typhoon eye effect to understand how health-related misinformation spreads during the pandemic using two national studies. In Study 1, we collected online search data from the United States and China to explore the relationship between the physical distance from the epicenter and the spread of health-related misinformation. Two common pieces of health-related misinformation were examined: "Microwaves kill coronavirus" in the United States and "Taking a hot bath can prevent against COVID-19" in China. Our results indicated a "typhoon eye effect" in the spread of two actual pieces of health-related misinformation using online data from the United States and China. In Study 2, we fabricated a piece of health-related misinformation, "Wash Clothes with Salt Water to Block Infection," and measured the spread behavior and perceived credibility of the misinformation. Again, we observed a typhoon eye effect on the spread behavior as well as the perceived credibility of health-related misinformation among people with limited education. In addition, based on the stimulus-organism-response theory, perceived credibility could serve as a mediator in the relationship between physical distance from the epicenter and the spread of health-related misinformation. Our results highlight the importance of psychological approaches to understanding the propagation patterns of health-related misinformation. The present findings provide a new perspective for development of prevention and control strategies to reduce the spread of health-related misinformation during pandemics.