The Case of the Case: The Writing and Application of the Method

Este caso objetiva promover uma reflexao sobre o processo de escrita de casos para ensino e direcionamentos para aplicação do método. Em 2020, João Luiz Marinho, doutorando em Administração na Universidade do Aprendizado (UNIAPRE), foi desafiado pelo professor Fernando a escrever o seu primeiro caso para ensino para aplicação na disciplina de Estratégias Organizacionais, da qual era estagiário em docencia. Porém, muitos questionamentos sobre a construção e aplicação de casos para ensino sondavam os pensamentos de João, uma vez que este nao tinha experiencias anteriores com o método, possuía pouca prática na docencia e a migração das aulas para a modalidade on-line era novidade. Assim, a proposta foi fazer com que os alunos se colocassem no lugar de João, a fim de propiciar um debate sobre a escrita e aplicação de um caso para ensino na modalidade on-line. Sugere-se sua aplicação nos cursos de pos-graduaçâo lato sensu e stricto sensu em Administração, nas disciplinas de Metodologia e Casos para Ensino.Alternate :This case aims to promote a reflection on the teaching case writing process and directions for applying the method. In 2020, João Luiz Marinho, a doctoral candidate in Administration at the University of Learning (UNIAPRE), was challenged by Professor Fernando to write his first teaching case for application in the Organizational Strategies discipline, of which he was an intern in teaching. However, many questions about the construction and application of teaching cases probed João's thoughts, since he had no previous experience with the method, he had little practice in teaching, and the migration of classes to the online mode was very new. Thus, the proposal is to make students put themselves in João's place, in order to provide a debate on the writing and application of a case for online teaching. It is suggested that it be applied in lato sensu and stricto sensu graduate courses in Administration in the disciplines of Methodology and Teaching Cases.

Shall We Play? Use of Gamification Techniques in Investment Services

The increased use of smartphones and social media has been fuelled by pandemic Covid-19 and successive lockdowns. Investment and brokerage firms jumped at this opportunity to develop trading apps that make the investment process look like playing a game ('gamification'). This article looks at the advantages and disadvantages of this 4.0 investment innovation for retail investors.

Comparative impact of COVID-19 and common diseases on poverty in Cameroon and sustainable response strategies

In the context of a developing country like Cameroon characterized by the scarcity of financial resources and the appearance of Covid-19, this article shows that this pandemic was not more important than the pre-existing health problems to the point of giving it more importance in funding compared to strengthening the health system. The theoretical elasticity model of the poverty rate to growth is used to estimate the impact of Covid-19 and the incidence of impoverishing health expenditure is used for the impact of common diseases. It is estimated through direct health payments that common diseases push about 340,865 people into extreme poverty annually. The Covid-19, through the loss of growth generated between 4.8 and 6.6 points according to the optimistic or pessimistic scenarios, would impoverish between 224,193 and 398,565 people: impact on the number of poor ranging from 0.7 to 1.2 times that of all common diseases, i.e., equivalent on average, but sensitive to the speed of spread of the virus and the duration of the crisis while the impact of common diseases is structural and linked to the poorly performing health system. The solutions proposed are endogenous and linked to the impact mechanisms.

Adoption of FinTech services amidst COVID-19 pandemic: empirical evidence from Assam

PurposeThe paper intends to comprehend the pattern of usage of FinTech services among bank customers during the COVID-19 pandemic. The paper also examines the factors influencing the adoption of FinTech services by using the constructs from the technology acceptance model (TAM) together with highlighting the issues faced in using FinTech services in Assam.Design/methodology/approachThe research is empirical in nature. Data have been collected from 1,066 prime earners of the households having a bank account.FindingsThere has been an upsurge in the use of FinTech services in the area of study. Apart from government and private service employees, businessmen, self-employed professionals, many daily-wage earners and agriculturists have also experienced an increase in their frequency of usage of FinTech services thereby making technology-based financial services an indispensable tool in enhancing access, improving inclusivity in the times of crisis and aftermath. Government support, trust, perceived usefulness (PU), attitude and social influence have a positive influence on FinTech adoption;however, perceived risks impact respondents' trust towards FinTech services thereby requiring necessary measures to evaluate organizations' preparedness to deal with cyber threats.Originality/valueThe paper provides insight into the factors impacting the adoption of FinTech services to stimulate superior connectivity infrastructure, robust security measures and maintaining financial stability with adequate supervisory and monitoring regulations to enhance trust towards FinTech services during the crisis and aftermath.

On stylized facts of cryptocurrencies returns and their relationship with other assets, with a focus on the impact of COVID-19

This study provides an empirical analysis on the main univariate and multivariate stylized facts iin return series of the two of the largest cryptocurrencies, namely Ethereum and Bitcoin. A Markov-Switching Vector AutoRegression model is considered to further explore the dynamic relationships between cryptocurrencies and other financial assets. We estimate the presence of volatility clustering, a rapid decay of the autocorrelation function, an excess of kurtosis and multivariate little cross-correlation across the series, except for contemporaneous returns. The analysis covers the pandemic period and sheds lights on the behaviour of cryptocurrencies under unexpected extreme events.

Research on the relationship between wellness tourism experiencescape and revisit intention: a chain mediation model

Purpose: This study aims to construct a scale for measuring the spa hotel experiencescape in wellness tourism, clarify the mechanism through which wellness tourism experiencescape influences revisit intention and investigate the mediation roles of authenticity, memorability and organizational identification. Design/methodology/approach: This study conducted content analysis of interviews, online reviews and relevant articles and used the concept of experiencescape to interpret spa hotels' experiential environment. The stimulus-organism-response (SOR) model was used as the basis for introducing authenticity, memorability, organizational identification and revisit intention to investigate how wellness tourism experiencescape affects tourists' behavior. In total, 488 valid questionnaires were collected at Taiwanese spa hotel clusters. Findings: Four factors of spa hotel experiencescape were identified: health promotion treats, mental learning, unique travel experience and healthy diet. Existential authenticity-memorability and existential authenticity-organizational identification exerted full positive mediation effects in the relationship between wellness tourism experiencescape and revisit intention. Practical implications: This study provides guidance on experience design for spa hotels. It promotes the consideration of existential authenticity in wellness tourism design. Originality/value: The COVID-19 pandemic has raised awareness of wellness, drastically increasing the potential of the wellness tourism market. This study investigated the construction of wellness tourism experiencescape and its influence, and the findings can facilitate post-pandemic restoration of the wellness tourism industry. On the basis of SOR model, a chain mediation model was proposed to reveal the influence of wellness tourism experiencescape on revisit intention. Existential authenticity was discovered to play a crucial role in the relationship between wellness tourism experiencescape and revisit intention, which suggests that existential authenticity should be considered during service design and in marketing strategies for wellness tourism.

The Impact of the COVID-19 Pandemic on Quality of Financial Reports

The Corona Virus Disease pandemic has significant adverse effects on the economy, health, and society that have hampered global economic growth. Taiwan is one of the countries impacted by this pandemic. The pandemic had an enormous influence on the world economy, making the role of financial report quality an even more critical issue. This study aims to examine and evaluate the impact of the COVID-19 pandemic on the quality of financial reports. Additionally, it intends to examine and evaluate the differences between the impact of audit opinion and audit quality on the quality of financial reports before and after the COVID-19 pandemic. This study adopts secondary data, i.e., annual financial reports and audit quality data of public listing firms on the Taiwan Stock Exchange (TSE). Furthermore, this study selected data from 2016 to 2021. This study proves that the COVID-19 pandemic affects the quality of financial reports. Furthermore, this study suggests that the COVID-19 pandemic strengthens the negative impacts of audit opinion on the quality of financial reports using accrual earnings management proxies. However, it also shows that the audit quality did not impact the quality of financial reports proxied by accrual and real earnings management at the beginning of the COVID-19 outbreak.

Re-evaluating the precision of yield targets set by MOET app v.2.0

This paper presents the evaluation results of the yield target setting precision of the revised MOET App (v.2.0), following the inclusion of the correction factors generated from rice biomass correlations between MOET and nutrient omission plot setups obtained from 2017 to 2018. The project started with trainings on MOET kit and MOET App use for the seed production personnel across PhilRice stations in Nueva Ecija, Negros, Bukidnon and Agusan in 2018 DS. Included in the trainings were the establishment of MOET kit tests and generation of variety- and site-specific recommendations via the MOET App for several nationally or regionally recommended varieties (NSIC Rc 122, 160, 216, 218, 222, 238, 286, 300, 358, 402, 436, 440, 442, 480, PSB Rc18 and PSB Rc82) that each PhilRice station intended to produce in the succeeding 4 cropping periods from 2019 to 2020. Relative yield advantages and economic benefits from using the MOET App fertilizer recommendations over PhilRice' current fertilizer management in seed production per station were monitored every cropping while the precision evaluation of yield target setting was done after the last cropping of 2020 WS. In 2019, relative yield advantages averaged 0.43t ha-1 in DS and 0.25t ha-1 in WS. In 2020 DS, an average relative yield advantage of 0.63t ha-1 was obtained across stations and 0.93t ha-1 in 2020 WS in Nueva Ecija only due to travel restrictions brought about by the COVID-19 pandemic. Economic benefits of using the MOET App showed an average of 0.50t ha-1 and 0.65t ha-1 yield increase over the seed production units' fertilizer management in DS and WS, respectively. While savings in fertilizer cost were better realized during the WS at an average of Php 4,126.34 ha-1 season-1 across stations. Results of the precision evaluation of the yield target showed marked improvements with a 95.24% probability of achieving 17% higher grain yields than the target set by MOET App v.2.0. However, the overall normalized Root Mean Square Error (nRMSE) of 38.14% exceeded the range for a fairly acceptable fit with the model due to large gaps between target and actual yields obtained from DS field trials.

Forging organizational resilience through green value co-creation: The role of green technology, green operations, and green transaction capabilities

The study assessed the mediating role of green organizational capabilities (green technology development, green operations, and green transactions), in the relationship between green value co-creation and organizational resilience among Chinese manufacturing firms, that is, firms' ability to build strong organizational resilience in response to the COVID-19 pandemic. It focused on manufacturing firms operating within Shenzhen, a coastal city located within the Guangdong province in southeastern China. The sample comprised 234 firms. Data were analysed using a covariance-based structural equation modeling. Findings revealed that green value co-creation had no direct effect on organizational resilience, rather, its effect was realized indirectly through green organizational capabilities. The study concludes that manufacturing companies can augment their organizational capabilities by leveraging the knowledge of their customers through green value co-creation to build strong organizational resilience. Theoretical and managerial implications have been provided.

NON-FINANCIAL REPORTING OF TOP COMPANIES IN TURBULENT ENVIRONMENT

Nowadays, the non-financial reporting of companies shows more and more interest both among companies and investors, who are no longer interested only in the reported figures. However, the pandemic period also left its mark among large companies. Our research concerns the global top 50 companies and the non-financial reports published by them before, during and after the pandemic generated by the novel coronavirus. The purpose of our paper is to illustrate how these entities present the story and the CSR actions taken during a time when most companies struggled to survive. To achieve these objectives, we used qualitative and quantitative research. Namely, we analyzed the entities' non-financial reports, to identify their social responsibility actions and we used the NVivo program in order to highlight which are the most representative words used in non-financial reporting in the three analyzed moments, namely before, during and after the COVID-19 pandemic The results of the study reflect that in a turbulent environment, companies tend to present less complex reports and use more ambiguous tone. Also, our research highlights the fact that CSR activities undertaken ware greatly reduced during the pandemic period.

Indian Act Philanthropy: Why are Community Foundations Missing from Native Communities in Manitoba, Canada?: Revue Canadienne de Recherche sur les OSBL et l'Économie Sociale (ANSERJ)

Un modèle philanthropique axé sur le développement communautaire serait-il en train de renforcer les politiques coloniales plutôt que d'offrir des bénéfices économiques équitables? Cette étude analyse les transcriptions de vingt webinaires publics sur la philanthropie et la Loi sur les Indiens et évalue les 54 fondations communautaires établis au Manitoba, Canada. Ces 54 fondations servent seulement les villes et municipalités des colons-il n'y en a pas une seule dans les communautés autochtones. Comme elles ne desservent que leurs régions géographiques spécifiques, les fondations communautaires au Manitoba concentrent la richesse dans les villes et municipalités dominées par les colons, accaparant des ressources qui pourraient aider les communautés autochtones. Ce modèle philanthropique, en excluant les communautés les plus pauvres du Manitoba, renforce la marginalisation, la pauvreté et les risques de santé dans les communautés autochtones.Alternate :Could a philanthropic model aimed at community development enforce colonial policy rather than providing equitable economic opportunity? This research analyzes the transcripts of 20 public webinars on philanthropy and the Indian Act and maps the 54 community foundations in Manitoba, Canada. All 54 community foundations in Manitoba service only settler-dominated cities and municipalities, with none on Native communities. As community foundations serve only their specific geographical areas, the community foundations in Manitoba effectively concentrate wealth in settler-dominated cities and municipalities, taking away needed resources from Native communities. In excluding the poorest communities in Manitoba, this philanthropic model further entrenches marginalization, poverty, and health risks for Native people on Native communities.

Continuance intention in financial technology: a framework and meta-analysis

PurposeAlthough many studies have sought to address the topic of continuance intention among Fintech customers, the reported findings are fragmented. Therefore, the present study proposes a research model that integrates the main constructs involved in Fintech continuance intention.Design/methodology/approachThe current study uses a meta-analytic-based correlation analysis of effect sizes, meta-regression analysis and meta-analytic structural equation modeling, with 247 effect sizes in 69 studies involving 26,140 respondents.FindingsThe results reveal continuance intention is driven by satisfaction and trust, with ease of use and usefulness being antecedents of satisfaction and trust. The authors also found evidence to show satisfaction partially mediates the relationship between ease of use and continuance intention and that trust fully mediates the relationship between ease of use and continuance intention and partially mediates the relationship between usefulness and continuance intention. In addition, the authors found that in Western countries, with higher Human Development Index levels and greater of use of electronic payment, satisfaction has more impact on continuance intention.Practical implicationsFrom a theoretical standpoint, this meta-analytic study has implications for the literature on Fintech by offering an empirical generalization on the strength of the antecedents of Fintech continuance intentions and by testing possible moderators in a wide range of countries and studies. In other words, this study's goal is to broaden the scope of the research. Regarding managerial implications, it is important to listen to user opinions regarding the positive and negative points of their experience with these technologies and take them into consideration when planning improvements. Additionally, the analysis shows the importance of using data from user interaction with technology, obtained, for example, through big data analytics, whereby companies can see how users behave, how much time they spend accessing certain functions and which technological features they use most, and thus seek to improve whatever is needed.Originality/valueThis meta-analytic study advances the understanding of Fintech continuance intentions. Using the proposed approach, it is possible to generate accurate estimates of the effect size of each analyzed antecedent as the meta-analytic method jointly evaluates the results produced by a wide variety of studies performed in different contexts, allowing more accurate conclusions to be drawn.

Vegetable production and the COVID-19 lockdown

Due to various policies measures to curtail the virus, one of which was lockdown, the occurrence of COVID-19 had a negative impact on the nation's economy, especially the rural smallholder farmers. The study looked into how Covid-19 lockdowns affected Nigerian vegetable production. Descriptive statistics, budgetary approaches, multiple regression analysis, and a Likert scale were all used for the analysis. The findings show that most of vegetable growers in the research region were married women (88.33%). About 70% of respondents have completed at least their primary education. The multiple regression analysis results disclosed that number of extensions contact, farm size, market access and transportation cost were significantly affected the level of vegetable production with positive sign while household size had a negative effect on the vegetable production. The findings also showed that after the COVID-19 lockdown, vegetable production was extremely profitable in the study area, with an average gross margin of 82,836.04 that was statistically higher than the 60,709.97 gross margin generated from vegetable production during COVID-19 and the 71,234.91 gross margin generated prior to COVID-19. The constraints faced by vegetable farmers during the covid - 19 restrictions include: high cost of transportation, price fluctuation, and high cost of input, perishability of the produce and lack of improved seeds. It was concluded that Covid 19 pandemic has greater effect on vegetable production in the study areas.

Randomized regulation: the impact of minimum quality standards on health markets

We report results from the first randomization of a regulatory reform in the health sector. The reform established minimum quality standards for patient safety, an issue that has become increasingly salient following the Ebola and COVID-19 epidemics. In our experiment, all 1348 health facilities in three Kenyan counties were classified into 273 markets, and the markets were then randomly allocated to treatment and control groups. Government inspectors visited health facilities and, depending on the results of their inspection, recommended closure or a timeline for improvements. The intervention increased compliance with patient safety measures in both public and private facilities (more so in the latter) and reallocated patients from private to public facilities without increasing out-of-pocket payments or decreasing facility use. In treated markets, improvements were equally marked throughout the quality distribution, consistent with a simple model of vertical differentiation in oligopolies. Our paper thus establishes the use of experimental techniques to study regulatory reforms and, in doing so, shows that minimum standards can improve quality across the board without adversely affecting utilization.

Oilseeds development in Morocco in the current international context

Oilseeds are grown mainly for the extraction of vegetable oils and for its by-products needed in livestock feed and in other industrial uses. The oils obtained from them are becoming a staple food used in daily cooking in several countries, and as a result the world demand is constantly increasing. This situation, combined with the exponential increase in the world population and other cyclical factors, is leading to a surge pricing, especially in importing countries. This increase in prices is fueled by soaring oil prices and disruption in supplies following Covid-19 pandemic and geopolitical tensions in the Black Sea. Morocco is directly impacted by these fluctuations given that the country imports almost its total needs in vegetable oils, oilseeds and meals. The high dependence on imported vegetable oils and oilseed products has a detrimental effect on the economy of Morocco and weighs heavily on the country's trade balance. Considering their increasingly important role in society, the development of a local oilseed sector to reduce Morocco's dependence on imports and cope with the vagaries of global markets has never been more topical in the current context of sustainable agriculture and food sovereignty.

Organizational transformation in crisis: learning from emergent patterns of knowing and organizing

PurposeComplex crises affect tightly coupled systems making them highly unpredictable. This paper aims to determine how organizations learn from their crisis experience shaping their knowledge and transformation trajectory toward and beyond survival. A theoretical framework integrating organizational learning (OL) and knowledge management in organizational transformation (OT) in complex crises is presented.Design/methodology/approachThis conceptual paper presents a systematic literature review on OT in crisis from 2000 to 2021. To achieve integration, the authors searched for studies on OT, knowledge management and OL, each paired with a crisis.FindingsCrises highlight the emergent and decentered nature of knowing and organizing. This study suggests that OT is achieved through various changes in organizational knowledge. Different learning modes enable the transformation of knowledge in a crisis: contextual or situated learning, strategic and collective integration.Research limitations/implicationsThe authors' pandemic experience may have influenced the analysis. This paper does not account for new types of learning emerging due to the influence of digital technologies.Practical implicationsOrganizations may hasten renewal through distributed crisis management facilitated by contextual and strategic learning and collective integration.Originality/valueThis study categorizes learning, based on its function in crisis management, into three types: contextual learning for creative problem-solving, strategic learning for leadership and direction and collective integration to evaluate their crisis journey. Through this classification, this study sheds light on the types of knowledge needed to manage crises effectively, showing that organizations can leverage their crises by transforming and innovating themselves in this turbulent period.

The role of compensation in shaping employee's behaviour: a mediation study through job satisfaction during the Covid-19 pandemic

PurposeThis research aimed to study the impact of compensation on employee retention and turnover intentions among healthcare employees. The study also tested the mediation role of job satisfaction in the relationship.Design/methodology/approachIn the present study, self-administrated questionnaires were distributed among 600 doctors working in public hospitals of Pakistan, following stratified sampling. The data analysis was conducted through SPSS and smart-PLS.FindingsResults of the present study supported all the hypotheses (H1–H7), such as the significant relationship of compensation with employee retention and turnover intentions. Results further confirmed the mediation effect of job satisfaction between compensation and employee retention as well as compensation and turnover intentions.Practical implicationsThis study is useful for policymakers and organizational managers since the study provides guidelines on employee retention and high turnover intentions and how these factors are influenced by improved compensation.Originality/valueThis study sheds light on the relationship of compensation together with employee retention and turnover intentions through the mediating role of job satisfaction in healthcare context, which was overlooked in the existing literature.

The Impact of Digitalization of the Economy on the Cooperation of Economic Entities in the Post-pandemic Period

According to the authors, the digital transformation of the global economic system, which has affected all areas of business and sectors of the economy, has led to the formation of a new business model aimed at creating a single financial and economic space without borders, contributing to new forms of obtaining added value and "digital dividends” by combining various technologies (for example, cloud technologies, sensors, big data, 3D printing), as well as the development of markets for goods and services, labor reserves and capital through transformations at all social levels. The authors believe that all of the above opens up expanded opportunities for organizing and doing business and allows increasing the potential for creating radically new products, services and innovative business models focused on sustainable business development in the new conditions of digitization of the economic system. In this regard, the paper explores key approaches to the definition of the term "digital transformation of business.” The trends of business digitalization and, accordingly, the factors that are inhibitors and drivers of the development of a new business model of cooperation and cooperation of modern organizations were identified. In the process of analysis, the authors determined the vector of development of business models in the context of the digital transformation of the global economic system. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

VFR travel in Turkey during and post-COVID-19

Visiting Friends and Relatives (VFR) travel is a significant component of travel across the globe. Whilst COVID-19 impacted all travel in all countries, its impact on VFR in certain cultures was particularly pronounced. Aside from reconnecting socially with friends and relatives, in some cultures, certain ceremonies and rituals were compromised, meaning a complex choice for residents between focusing on global health information (e.g., avoiding contact, especially with elderly who are at risk) and disobeying significant cultural rituals that signify respect and importance. Whilst most VFR travel research has focused on western countries, this research examined the impact of COVID-19 travel restrictions and health warnings on VFR travel in the country of Turkey. The significance of COVID-19 to VFR travel in Turkey is explained, and implications for the future are put forward.