Analysis of patient safety risk management call data during the COVID-19 pandemic.
J Healthc Risk Manag
; 40(4): 30-37, 2021 Apr.
Article
in English
| MEDLINE | ID: covidwho-1012192
ABSTRACT
On March 11, 2020, the novel coronavirus disease, COVID-19, was declared a pandemic by the World Health Organization (WHO).1 The pandemic evolved rapidly, forcing providers to face previously unconsidered health care delivery scenarios. Medical and dental professionals sought guidance. This article presents an overview of the questions, concerns, and requests physicians and dentists shared with patient safety risk management consultants (PSRMs) at a large medical professional liability company. During the first 5 months of the pandemic, PSRMs handled more than 1200 calls related to COVID-19. Analysis of call data provides insight into front line provider concerns as the pandemic evolved.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Risk Management
/
Pandemics
/
Patient Safety
/
COVID-19
Type of study:
Observational study
/
Prognostic study
Limits:
Adult
/
Aged
/
Female
/
Humans
/
Male
/
Middle aged
Country/Region as subject:
North America
Language:
English
Journal:
J Healthc Risk Manag
Journal subject:
Hospitals
/
Health Services
Year:
2021
Document Type:
Article
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