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Municipal utilities and COVID-19: Challenges, responses, and collaboration
The American Review of Public Administration ; 50(6-7):577-583, 2020.
Article in English | APA PsycInfo | ID: covidwho-1067054
ABSTRACT
The COVID-19 pandemic has put pressure on essential public services. While much of the economy has been shut down, essential public services have continued. Using professional experience, publicly available information, and interviews with two municipal utility managers, we evaluate the challenges presented to municipal utility services by the COVID-19 pandemic and explore some of the responses by utilities to the pandemic. Specifically, we focus on the strategies utilities have used to keep employees safe from the virus and plans for workforce shortages. One important strategy we identify is reliance on mutual aid agreements, where utilities agree to send staff and equipment to other utilities in times of crisis. We also explore the role of a municipal utility association in coordinating response. The case of utility response to COVID-19 carries important potential implications for both public administration practice and research. (PsycInfo Database Record (c) 2021 APA, all rights reserved)

Full text: Available Collection: Databases of international organizations Database: APA PsycInfo Language: English Journal: The American Review of Public Administration Year: 2020 Document Type: Article

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Full text: Available Collection: Databases of international organizations Database: APA PsycInfo Language: English Journal: The American Review of Public Administration Year: 2020 Document Type: Article