The role of leisure crafting for emotional exhaustion in telework during the COVID-19 pandemic.

ABSTRACT

BACKGROUND: After the worldwide outbreak of COVID-19 in 2020, many employees transitioned from in-office work to telework to slow down the spread of the virus. Building on the Job Demands-Resources model, we examined day-level relationships between job demands, home demands and emotional exhaustion during telework. Moreover, we tested if leisure crafting (i.e., the proactive pursuit and enactment of leisure activities targeted at goal setting, socializing, growth and development) is negatively related to emotional exhaustion. We expected that proactive personality would be positively related to leisure crafting. Finally, emotional exhaustion was predicted to relate negatively to job performance. METHODS: We tested our assumptions using a daily diary study on seven consecutive days with 178 employees (964 observations in total). RESULTS: Multilevel path analysis supports the assumptions that daily job demands as well as daily home demands during telework are positively related to emotional exhaustion. As predicted, we found leisure crafting to be negatively related to emotional exhaustion, and proactive personality to be positively related to leisure crafting. Finally, emotional exhaustion was negatively related to job performance. CONCLUSIONS: Overall, our study supports a health-promoting role of leisure crafting above the unfavorable relationships between job demands and home demands with emotional exhaustion.