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Digital Inclusion of Older Adults during COVID-19: Lessons from a Case Study of Older Adults Technology Services (OATS).
Weil, Joyce; Kamber, Thomas; Glazebrook, Alexander; Giorgi, Marisa; Ziegler, Kimberly.
  • Weil J; College of Natural and Health Sciences, University of Northern Colorado, Greeley, Colorado.
  • Kamber T; Older Adults Technology Services (OATS), Brooklyn, New York, United States.
  • Glazebrook A; Older Adults Technology Services (OATS), Brooklyn, New York, United States.
  • Giorgi M; Older Adults Technology Services (OATS), Brooklyn, New York, United States.
  • Ziegler K; Older Adults Technology Services (OATS), Brooklyn, New York, United States.
J Gerontol Soc Work ; 64(6): 643-655, 2021 Sep.
Article in English | MEDLINE | ID: covidwho-1196914
ABSTRACT
Older adults' relationship to information and communications technology (ICT) is often discussed in terms of the digital divide or technology gap. Older persons, those 65 years of age and older, are seen as excluded or marginally represented in the digital sphere, even though data show their use of technology is increasing. Challenges in technology adoption and models for improving digital inclusion are both well-known, but the COVID pandemic and its general shift to digital life have created a critical need to increase digital inclusion of older persons. A case study of Older Adults Technology Services (OATS) and the organization's migration from in-person to virtual programming is used as an example of reframing the way the relationship of older adults to technology is seen in the field and in practice. Policy and programming implications of this new view of technology are discussed in the conclusion.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: User-Computer Interface / Videoconferencing / Digital Technology / COVID-19 / Interpersonal Relations Type of study: Case report / Observational study Limits: Aged / Female / Humans / Male Language: English Journal: J Gerontol Soc Work Year: 2021 Document Type: Article

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Full text: Available Collection: International databases Database: MEDLINE Main subject: User-Computer Interface / Videoconferencing / Digital Technology / COVID-19 / Interpersonal Relations Type of study: Case report / Observational study Limits: Aged / Female / Humans / Male Language: English Journal: J Gerontol Soc Work Year: 2021 Document Type: Article