Digital Inclusion of Older Adults during COVID-19: Lessons from a Case Study of Older Adults Technology Services (OATS).
J Gerontol Soc Work
; 64(6): 643-655, 2021 Sep.
Article
in English
| MEDLINE | ID: covidwho-1196914
ABSTRACT
Older adults' relationship to information and communications technology (ICT) is often discussed in terms of the digital divide or technology gap. Older persons, those 65 years of age and older, are seen as excluded or marginally represented in the digital sphere, even though data show their use of technology is increasing. Challenges in technology adoption and models for improving digital inclusion are both well-known, but the COVID pandemic and its general shift to digital life have created a critical need to increase digital inclusion of older persons. A case study of Older Adults Technology Services (OATS) and the organization's migration from in-person to virtual programming is used as an example of reframing the way the relationship of older adults to technology is seen in the field and in practice. Policy and programming implications of this new view of technology are discussed in the conclusion.
Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
User-Computer Interface
/
Videoconferencing
/
Digital Technology
/
COVID-19
/
Interpersonal Relations
Type of study:
Case report
/
Observational study
Limits:
Aged
/
Female
/
Humans
/
Male
Language:
English
Journal:
J Gerontol Soc Work
Year:
2021
Document Type:
Article
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