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Telemedicine in vascular surgery during the coronavirus disease-2019 pandemic: A multisite healthcare system experience.
Erben, Young; Franco-Mesa, Camila; Hamid, Osman; Lin, Michelle; Stone, William; Meltzer, Andrew J; Hattery, Wendy; Palaj, Arta; Wilshusen, Laura L; Vista, Tafi L; Kalra, Manju; Farres, Houssam; Bower, Thomas C; De Martino, Randall R; Huang, Josephine F; Meschia, James F; TerKonda, Sarvam P.
  • Erben Y; Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla. Electronic address: erben.young@mayo.edu.
  • Franco-Mesa C; Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.
  • Hamid O; Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.
  • Lin M; Department of Neurology, Mayo Clinic, Jacksonville, Fla.
  • Stone W; Division of Vascular and Endovascular Surgery, Mayo Clinic, Scottsdale, Ariz.
  • Meltzer AJ; Division of Vascular and Endovascular Surgery, Mayo Clinic, Scottsdale, Ariz.
  • Hattery W; Center for Connected Care, Mayo Clinic, Jacksonville, Fla.
  • Palaj A; Office of Access Management, Mayo Clinic, Jacksonville, Fla.
  • Wilshusen LL; Patient Experience Research, Mayo Clinic, Jacksonville, Fla.
  • Vista TL; Patient Experience Research, Mayo Clinic, Jacksonville, Fla.
  • Kalra M; Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.
  • Farres H; Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.
  • Bower TC; Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.
  • De Martino RR; Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.
  • Huang JF; Department of Neurology, Mayo Clinic, Jacksonville, Fla.
  • Meschia JF; Department of Neurology, Mayo Clinic, Jacksonville, Fla.
  • TerKonda SP; Center for Connected Care, Mayo Clinic, Jacksonville, Fla; Division of Plastic and Reconstructive Surgery, Mayo Clinic, Jacksonville, Fla.
J Vasc Surg ; 74(1): 1-4, 2021 07.
Article in English | MEDLINE | ID: covidwho-1198951
ABSTRACT

OBJECTIVE:

To assess the introduction of telemedicine as an alternative to the traditional face-to-face encounters with vascular surgery patients in the era of the coronavirus disease 2019 (COVID-19) pandemic.

METHODS:

A retrospective review of prospectively collected data on face-to-face and telemedicine interactions was conducted at a multisite health care system from January to August 2020 in vascular surgery patients during the COVID-19 pandemic. The end point is direct patient satisfaction comparison between face-to-face and telemedicine encounters/interactions prior and during the pandemic.

RESULTS:

There were 6262 patient encounters from January 1, 2020, to August 6, 2020. Of the total encounters, 790 (12.6%) were via telemedicine, which were initiated on March 11, 2020, after the World Health Organization's declaration of the COVID-19 pandemic. These telemedicine encounters were readily adopted and embraced by both the providers and patients and remain popular as an option to patients for all types of visits. Of these patients, 78.7% rated their overall health care experience during face-to-face encounters as very good and 80.6% of patients rated their health care experience during telemedicine encounters as very good (P = .78).

CONCLUSIONS:

Although the COVID-19 pandemic has produced unprecedented consequences to the practice of medicine and specifically of vascular surgery, our multisite health care system has been able to swiftly adapt and adopt telemedicine technologies for the care of our complex patients. Most important, the high quality of patient-reported satisfaction and health care experience has remained unchanged.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Specialties, Surgical / Vascular Diseases / Vascular Surgical Procedures / Telemedicine / COVID-19 Type of study: Observational study / Qualitative research Limits: Humans Language: English Journal: J Vasc Surg Journal subject: Vascular Diseases Year: 2021 Document Type: Article

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Specialties, Surgical / Vascular Diseases / Vascular Surgical Procedures / Telemedicine / COVID-19 Type of study: Observational study / Qualitative research Limits: Humans Language: English Journal: J Vasc Surg Journal subject: Vascular Diseases Year: 2021 Document Type: Article