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Satisfaction with online learning in the new normal: perspective of students and faculty at medical and health sciences colleges.
Elshami, Wiam; Taha, Mohamed H; Abuzaid, Mohamed; Saravanan, Coumaravelou; Al Kawas, Sausan; Abdalla, Mohamed Elhassan.
  • Elshami W; Medical Diagnostic Imaging Department, College of Health Science, University of Sharjah, Sharjah, United Arab Emirates.
  • Taha MH; College of Medicine and Medical Education Center, University of Sharjah, Sharjah, United Arab Emirates.
  • Abuzaid M; Medical Diagnostic Imaging Department, College of Health Science, University of Sharjah, Sharjah, United Arab Emirates.
  • Saravanan C; College of Medicine, University of Sharjah, Sharjah, United Arab Emirates.
  • Al Kawas S; Oral and Craniofacial Health Department, College of Medicine, University of Sharjah, Sharjah, United Arab Emirates.
  • Abdalla ME; School of Medicine, University of Limerick, Limerick, Ireland.
Med Educ Online ; 26(1): 1920090, 2021 Dec.
Article in English | MEDLINE | ID: covidwho-1223221
ABSTRACT
Online learning has become the new normal in many medical and health science schools worldwide, courtesy of COVID-19. Satisfaction with online learning is a significant aspect of promoting successful educational processes. This study aimed to identify factors affecting student and faculty satisfaction with online learning during the new normal. Online questionnaires were emailed to students (n = 370) and faculty (n = 81) involved in online learning during the pandemic. The questionnaires included closed- and open-ended questions and were organised into two parts socio-demographic information and satisfaction with online learning. Descriptive statistics were used to analyse the responses to the satisfaction scales. Students' and faculty responses to the open-ended questions were analysed using the thematic analysis method. The response rate was 97.8% for students and 86.4% for faculty. Overall satisfaction among students was 41.3% compared to 74.3% for faculty. The highest areas of satisfaction for students were communication and flexibility, whereas 92.9% of faculty were satisfied with students' enthusiasm for online learning. Technical problems led to reduced student satisfaction, while faculty were hampered by the higher workload and the required time to prepare the teaching and assessment materials. Study-load and workload, enhancing engagement, and technical issues (SWEET) were the themes that emerged from the thematic analysis as affecting student and faculty satisfaction. Adopting a combination synchronous and asynchronous approach, incorporating different applications to engage students, and timely feedback are imperative to increasing student satisfaction, while institutional support and organisational policy could enhance faculty satisfaction.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Students, Health Occupations / Consumer Behavior / Education, Distance / Faculty / COVID-19 Type of study: Observational study / Prognostic study / Qualitative research Limits: Adult / Female / Humans / Male / Middle aged / Young adult Language: English Journal: Med Educ Online Journal subject: Education Year: 2021 Document Type: Article Affiliation country: 10872981.2021.1920090

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Students, Health Occupations / Consumer Behavior / Education, Distance / Faculty / COVID-19 Type of study: Observational study / Prognostic study / Qualitative research Limits: Adult / Female / Humans / Male / Middle aged / Young adult Language: English Journal: Med Educ Online Journal subject: Education Year: 2021 Document Type: Article Affiliation country: 10872981.2021.1920090