Patient Capability, Confidence, and Interest in Telemedicine at a Public Safety Net Hospital Urology Clinic.
J Health Care Poor Underserved
; 32(2): 1047-1058, 2021.
Article
in English
| MEDLINE | ID: covidwho-1268208
ABSTRACT
INTRODUCTION:
We preliminarily assessed challenges to developing a telemedicine program at a specialty clinic in a public safety-net hospital serving a diverse population.METHODS:
Patients visiting a urology clinic were surveyed regarding potential follow-up telemedicine visits. A follow-up survey was performed during the COVID-19 pandemic to evaluate changing interest.RESULTS:
Our pre-COVID study population consisted of 498 patients, speaking 17 primary languages; primarily, the population had MediCal or no insurance coverage (56.8%). Most had the capability to take part in telemedicine video calls (73.1%), though significantly fewer had the confidence (45.9%) or interest (51%). There was a distinct drop in capability, confidence, and interest with increasing age but not with preferred language. During the COVID-19 pandemic, we noted increased interest in non-traditional visits (n=100), with 79% stating they would repeat a non-in-person visit.CONCLUSION:
Increasing interest in non-traditional visits during the COVID-19 pandemic suggests patient interest and confidence may be malleable.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Outpatient Clinics, Hospital
/
Telemedicine
/
Patient Preference
Type of study:
Cohort study
/
Experimental Studies
/
Observational study
/
Prognostic study
/
Randomized controlled trials
Limits:
Aged
/
Female
/
Humans
/
Male
/
Middle aged
Country/Region as subject:
North America
Language:
English
Journal:
J Health Care Poor Underserved
Journal subject:
Health Services
Year:
2021
Document Type:
Article
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