Telephone consultation in the covid-19 era: An occupational health perspective

ABSTRACT

With the advent of the Covid-19 pandemic and resulting exponentially increased workload for occupational and other health departments worldwide;telemedicine has been brought to the fore at rapid pace. Healthcare and the management of services have seen a drive to innovate and reinvent the way we conduct our communication with colleagues and patients alike. It is imperative that healthcare professionals (occupational health physicians included), continue to uphold standards and maintain the utmost in professional levels of communication to preserve the doctor patient relationship in these challenging times. Occupational health in particular is responsible for the health and wellbeing of so many staff, most notably the hard working,-and most at risk-health care staff.