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Reducing Barriers to Language Assistance During a Pandemic.
Mulpur, Erin; Turner, Travis.
  • Mulpur E; Houston Methodist Global Health Care Services, Houston Methodist Hospital System, 6560 Fannin Street, Suite 570, Houston, TX, 77030, USA. emulpur@houstonmethodist.org.
  • Turner T; Houston Methodist Global Health Care Services, Houston Methodist Hospital System, 6560 Fannin Street, Suite 570, Houston, TX, 77030, USA.
J Immigr Minor Health ; 23(5): 1126-1128, 2021 Oct.
Article in English | MEDLINE | ID: covidwho-1333100
ABSTRACT
This "Notes from the Field" article discusses language assistance within healthcare during the COVID-19 public health crisis. Providing adequate language assistance within healthcare is fundamental. At Houston Methodist we learned that we could leverage existing technologies to address language needs of our COVID-19 patients with limited English proficiency during the pandemic when personal protective equipment was in limited supply across the United States. By leveraging the use of our existing technologies (ex. Telephone interpretation with wearable communication devices) we increased utilization of language assistance for our patients with limited English proficiency. We urge other healthcare organizations to re-evaluate their language assistance programs and leverage similar technologies to empower both clinicians and patients.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Communication Barriers / Pandemics / COVID-19 / Language Type of study: Experimental Studies / Observational study Limits: Humans Country/Region as subject: North America Language: English Journal: J Immigr Minor Health Journal subject: Social Sciences / Public Health Year: 2021 Document Type: Article Affiliation country: S10903-021-01251-2

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Communication Barriers / Pandemics / COVID-19 / Language Type of study: Experimental Studies / Observational study Limits: Humans Country/Region as subject: North America Language: English Journal: J Immigr Minor Health Journal subject: Social Sciences / Public Health Year: 2021 Document Type: Article Affiliation country: S10903-021-01251-2