COVID-19 Emergency: How to Manage It in Factories with a Crossover of Competences

ABSTRACT

COVID-19 created the need to suddenly change the way companies think and work. The OSH Medical Doctor, CEO, HR and HSE suddenly had to collaborate on a daily basis on a single issue emergency and its management within the company. We are proud Medical Doctor of 18.000 people, about 1300 companies in the north of Italy, followed up for 30 years. Our experience in the emergency field has been impressive and exceptionally profitable, thanks to the multi-competencies of some of our doctors who are certified ergonomists, graduate MBAs and trainers with thirty years of experience. This allowed us to perceive the perspectives of the different stakeholders and therefore to understand how to dialogue together to obtain a single result: the protection of workers’ health. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.