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Working from home during the COVID-19 pandemic: Impact on office worker productivity and work experience.
Awada, Mohamad; Lucas, Gale; Becerik-Gerber, Burcin; Roll, Shawn.
  • Awada M; Department of Civil and Environmental Engineering, University of Southern California, Los Angeles, CA, USA.
  • Lucas G; USC Institute for Creative Technologies, University of Southern California, Los Angeles, CA, USA.
  • Becerik-Gerber B; Department of Civil and Environmental Engineering, University of Southern California, Los Angeles, CA, USA.
  • Roll S; Chan Division of Occupational Science andOccupational Therapy, University of Southern California, LosAngeles, CA, USA.
Work ; 69(4): 1171-1189, 2021.
Article in English | MEDLINE | ID: covidwho-1369650
ABSTRACT

BACKGROUND:

With the COVID-19 pandemic, organizations embraced Work From Home (WFH). An important component of transitioning to WFH is the effect on workers, particularly related to their productivity and work experience.

OBJECTIVES:

The objective of this study is to examine how worker-, workspace-, and work-related factors affected productivity and time spent at a workstation on a typical WFH day during the pandemic.

METHODS:

An online questionnaire was designed and administered to collect the necessary information. Data from 988 respondents were included in the analyses.

RESULTS:

Overall perception of productivity level among workers did not change relative to their in-office productivity before the pandemic. Female, older, and high-income workers were likely to report increased productivity. Productivity was positively influenced by better mental and physical health statuses, having a teenager, increased communication with coworkers and having a dedicated room for work. Number of hours spent at a workstation increased by approximately 1.5 hours during a typical WFH day. Longer hours were reported by individuals who had school age children, owned an office desk or an adjustable chair, and had adjusted their work hours.

CONCLUSION:

The findings highlight key factors for employers and employees to consider for improving the WFH experience.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Pandemics / COVID-19 Type of study: Experimental Studies / Observational study Limits: Adolescent / Child / Female / Humans Language: English Journal: Work Journal subject: Occupational Medicine Year: 2021 Document Type: Article Affiliation country: WOR-210301

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Pandemics / COVID-19 Type of study: Experimental Studies / Observational study Limits: Adolescent / Child / Female / Humans Language: English Journal: Work Journal subject: Occupational Medicine Year: 2021 Document Type: Article Affiliation country: WOR-210301