Let’s get on the same page: Conceptual clarification of individual-level information and communication technology use

ABSTRACT

[...]the authors theoretically separated technology experiences from technology-use behaviors, which in our opinion will constrain our understanding of ICT-related constructs. [...]although the authors draw on a work design perspective to discuss the literature, they overlook the more powerful role of work design theory for understanding ICT-related phenomena in the workplace. [...]the effects of non-work-related ICT use on performance and well-being are jointly influenced by use intensity and functions of ICT use. [...]the widespread use of advanced ICTs in communication makes the invasion of work-related issues into personal life possible, resulting in the demand for constant availability (Mazmanian, 2013). [...]as a consequence of workplace ICT use, constant availability is conceptually different from other long-existing constructs, such as work demands (e.g., workload).