Communication challenges experienced by veterinary professionals during the COVID-19 pandemic.
Aust Vet J
; 100(1-2): 79-81, 2022 Jan.
Article
in English
| MEDLINE | ID: covidwho-1467540
ABSTRACT
The COVID-19 pandemic and associated restrictions have caused major changes in veterinary practice. Utilising a subset of qualitative data from a global survey of 540 veterinarians, veterinary nurses and animal health technicians, we highlight the impact of these changes on communication in veterinary clinical practice. Communication challenges experienced by veterinary team members included lack of face-to-face contact with clients; increased difficulty in communicating in general; inability to demonstrate physical examination, diagnostic findings or treatment information to clients; difficulty in communicating while wearing personal protective equipment; increased 'miscommunication' and challenges in convincing clients of the importance of pandemic-associated protocols. These findings suggest a need for veterinary teams to modify and adapt their communication strategies to facilitate effective communication where social distancing and noncontact consultations are required.
Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Veterinarians
/
COVID-19
Type of study:
Observational study
/
Prognostic study
/
Qualitative research
Limits:
Animals
/
Humans
Language:
English
Journal:
Aust Vet J
Year:
2022
Document Type:
Article
Affiliation country:
Avj.13125
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