Coastal Mental Health and Substance Use Services' COVID-19 Response: A Quality Improvement Initiative.
Nurs Leadersh (Tor Ont)
; 34(3): 40-50, 2021 Sep.
Article
in English
| MEDLINE | ID: covidwho-1485524
ABSTRACT
Health organizations play a pivotal role during pandemic preparedness, response and recovery. During the first wave of the COVID-19 pandemic, Vancouver Coastal Health, BC, adapted their delivery of mental health and substance use services. Healthcare providers were required to be flexible while continuing to provide patient care. To understand how healthcare providers in the mental health and substance use field experienced the COVID-19 response at their workplace, a quality improvement initiative was designed. This initiative aimed to evaluate their perceptions using an online survey tool that explored their insights related to communication, redeployment and safety and well-being. The survey results aligned with the ADKAR (awareness, desire, knowledge, ability and reinforcement) model of change management, which informed our recommendations to healthcare leaders to support ongoing pandemic response procedures.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Substance-Related Disorders
/
COVID-19
Type of study:
Experimental Studies
/
Observational study
/
Qualitative research
Limits:
Humans
Language:
English
Journal:
Nurs Leadersh (Tor Ont)
Journal subject:
Nursing
Year:
2021
Document Type:
Article
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