Analysis of the Trend in Ecuadorian Electronic Banking Channels in Times of COVID-19

ABSTRACT

The sanitary measures implemented by the different countries have been to confine their population causing an imperative change in their forms of transaction between companies, and in the middle of them are the banking services that have always been an obligatory step to carry them out. This is why it arises, if the banking services would be affected by the restriction measures, and what would be the trend of three banking services, point of sale terminals, cash register and payment buttons. For this purpose, a research method was designed based on a quantitative approach with theoretical level methods of knowledge, based on an analysis of databases obtained from the main regulatory institutions of Ecuador. Obtaining as a result a high growth in the number of payment buttons for the use of companies and businesses, as a consequence of a change in the habits of carrying out transactions due to the confinement to contain the pandemic by COVI-19.