ANALYSIS OF FACTORS AFFECTING SATISFACTION IN USING DIFFERENT ONLINE SYSTEMS FOR SUCCESSFUL LEARNING IN THE NEXT NORMAL ERA OF HIGH SCHOOL STUDENTS IN THAILAND

ABSTRACT

[...]doing comparable research in country like Thailand is possible (Parahoo etal., 2015). The related literature review in these areas including online education, online learning system via ZOOM meeting, Google classroom, Microsoft team, and the expected variables may affect student satisfaction such as Learner Interaction, Facilitating Condition, Actual Use from the previous research as following. According to Parahoo, et al., (2015), it was also supported that learner-learner interactions had a vital effect on student satisfaction. According to Alqurashi (2018), there is still a great likelihood that students will be satisfied provided they have high-quality interactions with their lecturers. Because there is no face-to-face connection in online education, teachers' prompt replies and comments are critical for students.