Your browser doesn't support javascript.
Patients' and clinicians' perspectives on the primary care consultations for acute respiratory infections during the first wave of the COVID-19 pandemic: an eight-country qualitative study in Europe.
Wanat, Marta; Hoste, Melanie Eugenie; Gobat, Nina Helene; Anastasaki, Marilena; Böhmer, Femke; Chlabicz, Slawomir; Colliers, Annelies; Farrell, Karen; Hollerbach, Sophie; Karkana, Maria-Nefeli; Kinsman, John; Lionis, Christos; Marcinowicz, Ludmila; Reinhardt, Katrin; Skoglund, Ingmarie; Sundvall, Pär-Daniel; Vellinga, Akke; Goossens, Herman; Butler, Christopher C; van der Velden, Alike; Anthierens, Sibyl; Tonkin-Crine, Sarah.
  • Wanat M; Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
  • Hoste ME; Department of Family Medicine and Population Health, University of Antwerp, Antwerp, Belgium melanie.hoste@uantwerpen.be.
  • Gobat NH; Laboratory of Medical Microbiology, Vaccine & Infectious Disease Institute, University of Antwerp, Antwerp, Belgium.
  • Anastasaki M; Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
  • Böhmer F; Clinic of Social and Family Medicine, Faculty of Medicine, University of Crete, Crete, Greece.
  • Chlabicz S; Institute of General Practice, Rostock University Medical Centre, Rostock, Germany.
  • Colliers A; Department of Family Medicine, Medical University of Bialystok, Bialystok, Poland.
  • Farrell K; Department of Family Medicine and Population Health, University of Antwerp, Antwerp, Belgium.
  • Hollerbach S; School of Medicine, National University of Ireland, Galway, Ireland.
  • Karkana MN; Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
  • Kinsman J; Clinic of Social and Family Medicine, Faculty of Medicine, University of Crete, Crete, Greece.
  • Lionis C; European Centre for Disease Prevention and Control, Solna, Sweden.
  • Marcinowicz L; Clinic of Social and Family Medicine, Faculty of Medicine, University of Crete, Crete, Greece.
  • Reinhardt K; Department of Obstetrics, Gynaecology and Maternity Care, Medical University of Bialystok, Bialystok, Poland.
  • Skoglund I; Institute of General Practice, Rostock University Medical Centre, Rostock, Germany.
  • Sundvall PD; General Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Sweden, Sweden.
  • Vellinga A; Research, Education, Development & Innovation, Primary Health Care, Region Västra Götaland, Sweden.
  • Goossens H; General Practice/Family Medicine, School of Public Health and Community Medicine, Institute of Medicine, Sahlgrenska Academy, University of Gothenburg, Sweden, Sweden.
  • Butler CC; Research, Education, Development & Innovation, Primary Health Care, Region Västra Götaland, Sweden.
  • van der Velden A; School of Medicine, National University of Ireland, Galway, Ireland.
  • Anthierens S; HRB Primary Care Clinical Trials Network, Ireland.
  • Tonkin-Crine S; Laboratory of Medical Microbiology, Vaccine & Infectious Disease Institute, University of Antwerp, Antwerp, Belgium.
BJGP Open ; 6(2)2022 Jun.
Article in English | MEDLINE | ID: covidwho-2099925
ABSTRACT

BACKGROUND:

The impact of the COVID-19 pandemic on patients' and clinicians' perceptions of healthcare-seeking behaviour and delivery of care is unclear. The pandemic accelerated the use of remote care, and understanding its benefits and drawbacks may inform its implementation during current and future healthcare emergencies.

AIM:

To explore patients' and primary care professionals' (PCPs) experiences of primary care delivery in the first wave of the pandemic. DESIGN &

SETTING:

Qualitative study using semi-structured interviews in primary care in eight European countries (England, Ireland, Belgium, the Netherlands, Greece, Poland, Sweden, and Germany).

METHOD:

A total of 146 interviews were conducted with 80 PCPs and 66 patients consulting for respiratory tract infection (RTI) symptoms, in eight European countries. Data were collected between April and July 2020, and analysed using thematic analysis.

RESULTS:

It was found that patients accepted telemedicine when PCPs spent time to understand and address their concerns, but a minority preferred in-person consultations. PCPs felt that remote consultations created emotional distance between themselves and patients, and they reported having to manage diverse COVID-19-related medical and social concerns.

CONCLUSION:

Remote consultations for RTI symptoms may be acceptable long term if both groups are happy to use this format, but it is important that PCPs take time to address patients' concerns and provide safety-netting advice.
Keywords

Full text: Available Collection: International databases Database: MEDLINE Type of study: Experimental Studies / Qualitative research / Randomized controlled trials Topics: Long Covid Language: English Year: 2022 Document Type: Article Affiliation country: BJGPO.2021.0172

Similar

MEDLINE

...
LILACS

LIS


Full text: Available Collection: International databases Database: MEDLINE Type of study: Experimental Studies / Qualitative research / Randomized controlled trials Topics: Long Covid Language: English Year: 2022 Document Type: Article Affiliation country: BJGPO.2021.0172