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Relationship-centered consultation skills for audiologists: Remote and in-person care
APA PsycInfo; 2022.
Non-conventional in English | APA PsycInfo | ID: covidwho-1628283
ABSTRACT
To compound the problem of low uptake of hearing aids, recent data suggest untreated hearing loss is linked to several other conditions that erode a person's overall quality of life, especially as they age. One popular approach geared to better meet the needs of persons with hearing loss is to practice patient-centered care. Something that is easy to talk about (ask any audiologist and they say that they do it) but challenging to implement. Patient-centered care might seem like a recent advance, but the term has been around for more than 30 years. Relationship-centered communication acknowledges the clinician's expertise and judgment, while respecting the person's preferences, perspectives, and ultimately his or her ability to decide what intervention is best. Recently, Wallhagen, Strawbridge, and Tremblay (2021) proposed that audiologists should work within the 4M's framework. The 4M's framework suggests that what Matters is relationship-centered communication, and it needs to be combined with being mindful of Medication that might impact the individual's overall wellbeing and communication ability, along with Mobility (maintaining overall daily physical functioning) and Mentation (sustaining good cognitive and emotional health). The 4M's framework reminds us that hearing loss is not independent of other health conditions and the ability to capture the full totality of the individual's situation is built on a foundation of holistic, empathic communication. This book intends to provide some practical guidance, based on scientific principles, around this foundation of holistic communication. Furthermore, it shows that relationship-centered communication is not confined to in-person visits;that strong professional relationships can be forged in the virtual world-something that should interest all stakeholders as we move into the post-COVID era of tele-audiology and remote care. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
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Collection: Databases of international organizations Database: APA PsycInfo Language: English Year: 2022 Document Type: Non-conventional

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Collection: Databases of international organizations Database: APA PsycInfo Language: English Year: 2022 Document Type: Non-conventional