How dialogic internal communication fosters employees' safety behavior during the COVID-19 pandemic.
Public Relat Rev
; 48(1): 102156, 2022 Mar.
Article
in English
| MEDLINE | ID: covidwho-1634541
ABSTRACT
As employees return to the workplace amidst the COVID-19 pandemic, ensuring safety and health at work remains a top priority for organizations. Grounded in dialogic theory and protection motivation theory, this study examines how dialogic communication, as a type of strategic internal communication, can encourage employees to engage in safety behaviors in the workplace during the COVID-19 pandemic via heightened efficacy and perceived threat. An online survey of full-time employees of different industries returning to the workplace during the COVID-19 pandemic is conducted. Results suggest that the communal relationship of employees with their organization, influenced by dialogic internal communication, fosters their efficacy and perceived threat of COVID-19 in the workplace, which in turn increases their safety behaviors. Theoretical and practical implications for public relations and internal communication studies are discussed.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Type of study:
Observational study
Language:
English
Journal:
Public Relat Rev
Year:
2022
Document Type:
Article
Affiliation country:
J.PUBREV.2022.102156
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