Paradigm Shift in the Education Sector Amidst COVID-19 to Improve Online Engagement: Opportunities and Challenges

ABSTRACT

The study aims to identify social, intellectual, and conceptual structures along with key areas, contributors, current dynamics, and suggest future research directions in the field of engagement with e-learning systems. An objective analysis of a sample of 358 articles taken from the Web of Science database, supported by subjective assessments based on the research, focused on the integration of management into e-learning domain. Citations and page rank metrics were used to identify the most influential papers along with most influential authors. To understand the intellectual structure of the research area, a co-citation network was developed. The study may help to explore effective ways of delivering education during a crisis, while also taking a sustainable approach to the promotion of education through online methods. By understanding the behavior of learners towards various forms of content delivery, policy makers at national level can develop a framework to implement it nationwide.