rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID-19.
Int J Health Plann Manage
; 37(3): 1229-1237, 2022 May.
Article
in English
| MEDLINE | ID: covidwho-1680341
ABSTRACT
The COVID-19 pandemic is an unfolding crisis which is continually testing the resilience of healthcare organisations. In this context, a key requirement for executives, managers and frontline staff is continually adapting, learning and coping with complexity under pressure to deliver high quality and safe care. Sydney Local Health District has responded to the COVID-19 crisis, in part, through the pivoting of rpavirtual, a newly established virtual health service, to deliver an innovative model of care in a clinically rigorous and safe manner. Through reviewing the rapid evolution of rpavirtual's purpose, implementation challenges and impact, we investigate how it has displayed resilience and derive key lessons for health organisations.
Keywords
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
COVID-19
Type of study:
Prognostic study
Limits:
Humans
Language:
English
Journal:
Int J Health Plann Manage
Journal subject:
Health Services Research
/
Health Services
Year:
2022
Document Type:
Article
Affiliation country:
Hpm.3430
Similar
MEDLINE
...
LILACS
LIS