COVID-19-Related Workplace Bullying and Customer Harassment Among Healthcare Workers Over the Time of the COVID-19 Outbreak: A Eight-Month Panel Study of Full-Time Employees in Japan.
J Occup Environ Med
; 64(5): e300-e305, 2022 05 01.
Article
in English
| MEDLINE | ID: covidwho-2051649
ABSTRACT
OBJECTIVE:
To investigate the prevalences of COVID-19-related workplace bullying and harassment (WBH) and customer harassment among healthcare workers (HCWs) compared to non-HCWs during COVID-19 outbreaks.METHODS:
A baseline (March 2020) and follow-up surveys (May, August, and November 2020) were conducted of full-time employees, with an online questionnaire that included items on COVID-19-related WBH and customer harassment. The prevalences were compared between HCWs and non-HCWs using generalized linear models with repeated measures.RESULTS:
A total of 800 (56%) respondents completed all the surveys. Prevalences of WBH and customer harassment were 5% to 10% and 10% to 13%, respectively, among HCWs during the follow-up. HCWs had a significantly higher prevalence of WBH in May (Adjusted ORâ=â2.3) and customer harassment in November (Adjusted ORâ=â2.7), compared to non- HCWs.CONCLUSIONS:
HCWs remained at high risk of COVID-19-related WBH and customer harassment during the pandemic.
Full text:
Available
Collection:
International databases
Database:
MEDLINE
Main subject:
Health Personnel
/
Workplace
/
Bullying
/
Occupational Stress
/
COVID-19
Type of study:
Cohort study
/
Observational study
/
Prognostic study
/
Randomized controlled trials
Limits:
Humans
Country/Region as subject:
Asia
Language:
English
Journal:
J Occup Environ Med
Journal subject:
Occupational Medicine
/
Environmental Health
Year:
2022
Document Type:
Article
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