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Redesigning doctor-patient relationship in the private health care during COVID-19 pandemic: Retrospective cohort study.
Bertozzi, Serena; Taricani, Roberta; Tulissi, Irene; Patusso, Fabio; Amura, Stefano; Londero, Ambrogio P.
  • Bertozzi S; Ennergi Research (non-profit organisation), Lestizza (UD), Italy.
  • Taricani R; Breast Unit, ASUFC, University Hospital of Udine, Udine, Italy.
  • Tulissi I; Idea Medica Basaldella, Campoformido (UD), Italy.
  • Patusso F; Idea Medica Basaldella, Campoformido (UD), Italy.
  • Amura S; Idea Medica Basaldella, Campoformido (UD), Italy.
  • Londero AP; Idea Medica Basaldella, Campoformido (UD), Italy.
Medicine (Baltimore) ; 101(6): e28781, 2022 Feb 11.
Article in English | MEDLINE | ID: covidwho-1684897
ABSTRACT
ABSTRACT Severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2) infection is experiencing pandemic diffusion. The experience of an Italian private health care structure was reviewed.We retrospectively collected data about services provided in a single medium complexity private health care structure. Furthermore, we classified specialties within 4 categories, based on the performance of urgent non-deferrable services and possible provision of services without a necessary contact with the patient.The structure canceled/postponed almost every deferrable service, providing only 3% of services that could be performed without direct contact with patients. Regarding non-deferrable services requiring the presence of the patient, about 42% of booked services have been autonomously canceled/postponed by patients for severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2) fear. The administrative services have been remotely performed by smart working as far as possible.Private health care structures may safely continue to provide non-deferrable services while respecting the restrictive measures imposed by the government, encouraging telehealth and smart working modalities.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Physician-Patient Relations / Cross Infection / Delivery of Health Care / Pandemics / COVID-19 Type of study: Cohort study / Observational study / Prognostic study / Randomized controlled trials Limits: Humans Language: English Journal: Medicine (Baltimore) Year: 2022 Document Type: Article Affiliation country: MD.0000000000028781

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Physician-Patient Relations / Cross Infection / Delivery of Health Care / Pandemics / COVID-19 Type of study: Cohort study / Observational study / Prognostic study / Randomized controlled trials Limits: Humans Language: English Journal: Medicine (Baltimore) Year: 2022 Document Type: Article Affiliation country: MD.0000000000028781