Should We Collaborate Electronically? a Strategy to Boost Rural Tourism in the COVID-19 Pandemic

ABSTRACT

Tourism has a reasonably severe impact due to physical restrictions during the COVID-19 pandemic. One of the programs responding to this condition is encouraging rural tourism, which has many natural resources. It is considered to be suitable for future tourism models after a reasonably long quarantine period. However, small and medium-sized enterprises (SMEs) that make up most businesses in rural tourism will find it challenging to recover independently. It drives collaborations among the SMEs empowered by information technology, which is known as e-collaboration. It requires an e-collaboration model to guide the SMEs to set up and manage their business in rural tourism. Hence, a study is conducted to identify the dimensions and factors of an e-collaboration model. By implementing Kitchenham's Systematic Literature Review (SLR) guidelines, the dimensions represent technological and non-technological aspects. These are strategic, management, social, technology, and innovation. © 2021 IEEE