Continuity of Care Challenges for Professional Nursing Practice

ABSTRACT

The relational dimension refers to the interaction between professionals and patients and their families over time;the informational dimension means the use and transmission of information, and the managerial dimension is related to the coordination between professionals and services. [...]several challenges are associated with these three dimensions of continuity of care for nurses' professional practice, as addressed below. The emergence of new professional profiles, such as the liaison nurse or case manager, facilitates the relationship of the patient and their family with health professionals. [...]the therapeutic relationship must be established with the same person (liaison nurse or case manager) to build trust. [...]this situation constitutes a significant challenge for nurse managers. [...]the COVID-19 pandemic has entailed the redesign of care management processes defining new guidelines for action, redistributing staffing and staff rotation to care for COVID-19 patients without neglecting the rest of patients, promoting nurse training in record time for patient safety, and adapting nurses' work dynamics to respond to new health circumstances.