PharmaGo-An Online Pharmaceutical Ordering Platform

ABSTRACT

Pharmacy services are a paramount important pillar of health. People must keep social distance due to the COVID-19 pandemic, hence the availability of online services to give medicine is vital. Due to the quarantine measures implemented in and by various countries to prevent the virus's breaking out and online pharmacies have become an exceptionally popular way to obtain accurate medication. Currently, in Sri Lanka, there are a few mobile applications separately owned by each of the pharmacies to provide online pharmaceutical services for their customers. But all the medicines the customer needs might not be available in a single pharmacy. PharmaGo provides with its cooperation to the customers to get medicines of his necessity at a single pharmacy, as against avoiding him roaming from pharmacy to pharmacy. Similarly, pharmacy owners can read the prescription by using image processing mechanisms and doubtlessly identify the required medicines. In addition, the system analyzes previous sales records and provides predictions regarding the future demand for drugs to the pharmacy owners. PharmaGo includes a highly trained AI-powered medical chatbot to guide the customers throughout the process. PharmaGo provides a reliable platform for both pharmacy users and pharmacists to fulfill the unique needs of pharmacy services. © 2021 IEEE.