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Don't you tweet me badly: Anxiety contagion between leaders and followers in computer-mediated communication during COVID-19.
Gruda, Dritjon; Ojo, Adegboyega; Psychogios, Alexandros.
  • Gruda D; School of Business, National University of Ireland Maynooth, Maynooth, Ireland.
  • Ojo A; School of Business, National University of Ireland Maynooth, Maynooth, Ireland.
  • Psychogios A; Birmingham City Business School, Birmingham City University, Birmingham, United Kingdom.
PLoS One ; 17(3): e0264444, 2022.
Article in English | MEDLINE | ID: covidwho-1883652
ABSTRACT
Do organizational leaders' tweets influence their employees' anxiety? And if so, have employees become more susceptible to their leader's social media communications during the COVID-19 pandemic? Based on emotional contagion and using machine learning algorithms to track anxiety and personality traits of 197 leaders and 958 followers across 79 organizations over 316 days, we find that during the pandemic leaders' tweets do influence follower state anxiety. In addition, followers of trait anxious leaders seem somewhat protected by sudden spikes in leader state anxiety, while followers of less trait anxious leaders are most affected by increased leader state anxiety. Multi-day lagged regressions showcase that this effect is stronger post-onset of the COVID-19 pandemic compared to the pre-pandemic crisis context.
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Full text: Available Collection: International databases Database: MEDLINE Main subject: Anxiety / Social Behavior / Pandemics / Social Media / SARS-CoV-2 / COVID-19 / Leadership Type of study: Observational study / Qualitative research Limits: Female / Humans / Male Language: English Journal: PLoS One Journal subject: Science / Medicine Year: 2022 Document Type: Article Affiliation country: Journal.pone.0264444

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Full text: Available Collection: International databases Database: MEDLINE Main subject: Anxiety / Social Behavior / Pandemics / Social Media / SARS-CoV-2 / COVID-19 / Leadership Type of study: Observational study / Qualitative research Limits: Female / Humans / Male Language: English Journal: PLoS One Journal subject: Science / Medicine Year: 2022 Document Type: Article Affiliation country: Journal.pone.0264444