E-Commerce: Challenges That Lies Ahead of the Future Air Cargo Operation

ABSTRACT

Air cargo is growing exponentially and can become one of the main revenues for aviation sector. With the COVID-19 crisis, air cargo plays an important role for deliver much-needed products such as vaccine or medical supplies. Moreover, E-commerce is also affecting the growth of air cargo industry. The purpose of this study is to explore the current state of air cargo industry and explore the challenges that air cargo industry will meet after the pandemic ends. The result shows that capacity shortage is the most significant challenges that air cargo need to consider in order to cope with rapid demand. The second factor is speed which is also important since customers demanding for the fast delivery. © 2021 IEEE.