Women in hospitality and tourism: a study of the top-down and bottom-up dynamics
International Journal of Contemporary Hospitality Management
; 34(4):1448-1469, 2022.
Article
in English
| ProQuest Central | ID: covidwho-1735735
ABSTRACT
Purpose>This study aims to investigate the impact of women’s representation at one hierarchical level on women’s representation above or below that level. No past research investigated these effects in the hospitality and tourism industries. The mixed results of research in other industries and across industries demand tests of curvilinearity and moderators.Design/methodology/approach>Using annual equality reports, a panel data set for 2010–2019 was created for the hospitality and tourism industries. The sample of 581 organizations had up to 5,810 observations over the 10 years.Findings>The analyses show the following effects of women’s representation an inverted U-shape from management to non-management, a U-shape from non-management to management and a U-shape from management to the executive team, with more pronounced effect in small organizations.Practical implications>To increase the number of female employees, organizations should invest their resources in hiring and retaining female managers until a gender balance is reached while managing any backlash from men. The results suggest that organizations with more than 40% of women non-management employees and 50% of women managers start `experiencing positive bottom-up dynamics. Thus, efforts need to be made to attract and retain a women’s pipeline at the non-management and management levels.Originality/value>This study delivers pioneering evidence of the top-down and bottom-up phenomena in hospitality and tourism. It refines evidence of such effects found in past research conducted in other industries and across industries.
Hotels And Restaurants; Women in management; Top-down and bottom-up; Executive team; Organization size; Hospitality and tourism; Panel data; Government agencies; Workplace diversity; Gross Domestic Product--GDP; Managers; Tourism; Middle management; Employment; Gender; Executives; COVID-19; Female employees; Australia
Full text:
Available
Collection:
Databases of international organizations
Database:
ProQuest Central
Language:
English
Journal:
International Journal of Contemporary Hospitality Management
Year:
2022
Document Type:
Article
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