Employee Engagement: What Organizations are Doing During the Pandemic

ABSTRACT

Employee engagement has been a key focus area by Indian Organizations during the pandemic. This research paper focuses on the origins of Employee Engagement theories and how Indian companies are navigating these employee engagement practices due to the pandemic. There have been studies in this regard and empirical evidence indicates that improvement in Employee Engagement directly correlates to improved productivity. The authors in this paper, explore the details of the employee engagement and map the theoretical aspects to the various engagement practices undertaken by Indian companies during the pandemic. The research shows that organizations have been able to effectively manage the crisis by supporting the employee’s infrastructure requirement and address their safety needs. However, there is little evidence by these organizations, rehauling their core fundamentals in the terms of employees Roles & Responsibilities and changes in organizational processes. © IEOM Society International.